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“A very good stay” 4 of 5 stars
Review of The Westin Bayshore, Vancouver

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The Westin Bayshore, Vancouver
4.0 of 5 Resort   |   1601 Bayshore Drive, Vancouver, British Columbia V6G 2V4, Canada (Coal Harbour)   |  
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Complimentary Breakfast
Ranked #32 of 97 hotels in Vancouver
Seattle, Washington
Top Contributor
209 reviews 209 reviews
102 hotel reviews
Reviews in 87 cities Reviews in 87 cities
299 helpful votes 299 helpful votes
“A very good stay”
4 of 5 stars Reviewed January 19, 2009

I've been staying at the Westin Bayshore since 1983 and can honestly say I've never been disappointed. My most recent stay was no exception.

As others have mentioned, the staff members are uniformly great, making guests feel at home and at ease immediately. The doorman watched my car while I checked in without forcing me to park and then retrieve it within just a few minutes' time. Although I arrived quite a bit before noon, the desk clerk found me a room on the 7th floor that was ready for occupancy and got me right in. The concierge was happy to answer all my questions and provide me with a map of the local area so I could find my way.

My guest room (724) was very Asian-modern and incldued high-end amenities like a flat-screen TV, robes in the room (without having to be requested), and an increasingly-rare commodity these days: a minibar. It also had the famous Westin Heavenly Bed but, interestingly, no Heavenly Shower...or tub. The bathroom had only a shower, but with a "drench" showerhead, similar to those at the Savoy Hotel in London. Very pleasant; just a bit of a surprise.

The Bayshore has a self-service business centre (yes, spelled "re"; you're in Canada, after all), an indoor pool and spa, a fitness centre they're in the process of refurbishing, and an onsite restaurant and bar.

With the hotel located on Coal Harbour, many (if not all) of the rooms have great views, either of Burrard Inlet, Stanley Park, or the mountains. It's a few blocks from the popular shopping area along Robson Street, but it's not a bad walk unless the weather is horrible. And the area immediately around the hotel is fairly built up, offering a selection of cafes, restaurants, and a bit of shoping as well as nice places to walk.

There are a few drawbacks of which one should be aware. The Westin Bayshore has an attached conference center; therefore, things can get a little crazy if there's an activity or two underway.

Also, as an older facility, the walls are a bit thinner than many newer hotels and I could easily hear the two women next door when they returned to their room after what I have to conclude was an evening of partying. It's not that they were especially loud; they just weren't church-mice. When I mentioned that to the clerk upon check-out, he was most conciliatory and urged me to call the front desk next time and allow them to intervene. Once again, the excellent customer service I've come to expect from Westin.

Next time I'm in Vancouver, I'll definitely go back.

  • Liked — A tie between the Heavenly Bed and the location on Coal Harbour
  • Stayed January 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 7, 2009

I would highly recommend the Westin Bayshore Vancouver. Certainly the waterside placement and location near shops, parks and attractions was wonderful, but I must rave about the staff. To a person, every single staff member from valet, bellman, check-in, waiter to housekeeping were exceptionally friendly, helpful and kind. Really the most overwhelmingly positive experience I've ever had in a hotel. I'm only sorry we only stayed there one night on our way to Whistler (the Westin Whistler was fantastic too). We had a newly renovated room with a great view. Vancouver was buried under a snow storm, but the Westin hummed along as beautifully as the view. The restaurant wasn't open when we got there for dinner, so they opened it early for us! Nice! I chose this Westin because they actually have rollaway beds so I could fit my family of 4 in one room. The room wasn't huge, but it was ample for all of us and had been nicely re-done with an HD LCD TV. We'll definitely go back there. Exceedingly pleasant and a good value!

  • Liked — Incredible staff and wonderful location.
  • Disliked — Couldn't stay there longer.
  • Stayed December 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NL
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 30, 2008

Place OK, but it is quite noisy room small, I was expecting more from a Westin.

  • Stayed August 2008
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Grinstead, United Kingdom
Top Contributor
61 reviews 61 reviews
58 hotel reviews
Reviews in 51 cities Reviews in 51 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed November 4, 2008

The Westin Bayshore is stylish and classy hotel, with good access to the Marina and Coal Bay area. The Bar has a nice view over the Burrard Inlet towards the Coastal Montains, but as its a Westin, its a bit pricey.

Areas such as Gastown and Robson St. are a little further away, but ok to walk to if you have the time.

Unfortunately we were given a room on only the second floor, with spectacular view of - the lobby! And we had to wait till gone 4pm for our room to be ready (We`d arrived at 1pm).

So pro`s and con`s, but to be honest it doesn`t matter were you stay in Vancouver, you`ll love the city.

  • Liked — Hotel Bar
  • Disliked — Check-In
  • Stayed October 2007, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brights Grove, Ontario
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed October 31, 2008

Stayed at the Westin Bayshore October 23 -26th.

The hotel was booked as part of a business convention and we could not have been happier with the Westin.

The location of the hotel is right on the harbour adjacent to Stanley Park with a commanding view of harbour, Stanley Park and the city depending on the room. We were on the 7th floor in the lower tower facing the harbour/city. The room has been recently renovated and although the bathroom was a bit on the small side due to the size of the vanity, it suited us well. The shower was a bit different with a plate glass partition and no door. The shower head is an overhead 'rain' style that falls directly on you. Takes a bit to get used to it and it does swivel.

The room was of a typical size with a comfortable king sized 'heavenly bed' and a wide choice of pillows to choose from. The television is a 32" LCD mounted on the wall directly accross from the foot of the bed. There are about 60 channels and specialty pay per view, however, none were high def except the rental movies. There are two comfortable chairs and a small table next to the balcony window. Although there was no balcony in this particular room the floor to ceiling glass window/patio door slid accross and virtually opened up the room. The views from most rooms are excellent, however you need to be at least 5-6 floors up to clear the service buildings. All of the tables in the room were glass covered which gave the room a modern contemporary look. There is a mini bar fridge and electronic safe available. Closed space is limited and located in the bathroom. An iron and ironing board is also supplied along with two oversized housecoats.

The service in this hotel is above standard. Everyone was pleasant and most helpful. The foyer is expansive and very impressive.

There are two pools, one outdoor adjacent to the seawall and an indoor with a large hot tub. The business facilities were standard with only two computers on a cost to use basis located in a separate room on the mall level adjacent to Starbucks. The meeting rooms are large and the grand ballroom is able to handle a sizable crowd. The bar is located next to the seawall and offers the standard fare with an excellent view. We did not try the restaurant as it seemed to be closed everytime we checked. There are excellent places to eat within a few minutes walking distance.

Both Stanley Park and most of downtown are about a 10 minute walk. This city caters to health conscious people with many walking/biking trails entwined with the streets. Pets are welcome virtually everywhere and the pace is a bit more laid back then other large cities the size of Vancouver.

The Westin is a high quality hotel with excellent amenities and outstanding service. I would not hesitate to recommend this facility to anyone.

  • Liked — Location and friendliness of the staff
  • Disliked — Having to check-out, expensive parking ie: $24 per day for self park
  • Stayed October 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 21, 2008

We visited the Westin the week of the 11th October.
I emailed the hotel before we arrived to check that we had a renovated room and happened to mention that it was my partners birthday.
When we arrived we found a bright clean and well presented room, all recently done. It appears that they have completed all rennovations in the main building. The beds were as comfortable as any i have ever slept in and the bathroom although not huge was exactly what we needed and was immaculate.
The view from our room's balcony, of the harbour were breathtaking and we watched the Sea planes taking off each day. It is only a ten minute walk to the shopping area if that is what you want but it is also secluded enough that you can forget you are in a big city.
After giving us time to settle in they brought a piece of birthday cake to the room and a birthday card for my partner, although he didnt get much of the cake!!
The staff were always friendly and polite and could not do enough for us, i cannot praise them enough.
Vancouver was beautiful but the stay was made even better by the fantastic hotel.
I would definitely visit again, it is by far the best hotel we have ever stayed at.

  • Liked — Clean, bright had everything you needed in th room
  • Disliked — Nothing
  • Stayed October 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fair Oaks, California
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed September 30, 2008

Great location. The rooms are O.K., the heavenly bed is wonderful. The bathroom is quite small. Not many dining options for a hotel with 500 rooms. The Seawall Bar & Grill is mediocre and overpriced (for example fish & chips were CAD23, but not available for 2 consecutive days). The WiFi is CAD15/day + tax while other hotels offer free internet. The personnel is absolutely wonderful.

  • Liked — Location
  • Disliked — Bathroom and restaurant
  • Stayed September 2008
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Westin Bayshore, Vancouver

Address: 1601 Bayshore Drive, Vancouver, British Columbia V6G 2V4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Coal Harbour , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Vancouver
#20 Luxury Hotel in Vancouver
#25 Romantic Hotel in Vancouver
#29 Business Hotel in Vancouver
#33 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Bayshore, Vancouver 4*
Official Description (provided by the hotel):
Enjoy views of the coastline, distant mountains, and Stanley Park. Connected to the historic 1,000-acre Stanley Park via its picturesque seawall, you're just moments away from unspoiled nature. ... more   less 
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Also Known As:
The Westin Bayshore, Vancouver Hotel Vancouver
Westin Bayshore Vancouver
Westin Vancouver
Vancouver Westin

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