My wife's union picked up the tab so I don't know the rate - however they are thrifty so the price must have been attractive. I have stayed here about 4 years ago and it was very reasonable then. We were given a 13th floor corner room which was very nice, it felt clean and modern. The room was quite large with 2 very comfortable queen size beds with high quality bedding in perfect condition, great pillows, we slept well. The room had a great view of the harbor and stanley park. The free in-room coffee is excellent, the best I can recall in a mid range hotel for sometime. The bottled water was also free, newspapers were free also which I liked. The room comes with very nices robes (well "robe" actually, more on that in a sec), no slippers, safe is typical standard quality, toiletries are adequate. Good closet and drawer space - you could unpack a big suite case if the need be. The clean bathroom was smallish, one sink, and a smallish tub/shower combo, good hot water and water pressure. In a room this size I would have given up a few square feet for a proper shower and a double sink. TV is good with decent programming. Air conditioning/heat worked as far as temperature goes but varied a bit as it cycled on and off and it was a little noisy on start up, other than that the room was quiet.
Yes the parking is $36 a night - BUT, despite the waffling about that, the parkade charges that much, not the hotel. As you leave the parkade you can give a parking slip from the hotel to show you paid already if you want to charge it to your room, but I chose to just pay as a regular public parkade visitor, they had no way of knowing I was a Westin guest, they still charged $36, the signage is clear. Despite the comments about this being a rip off or gouging by the hotel... it is not. Vancouver is high on the list of the most expensive places for realestate in the world, and parking spaces are realestate. Apparently some think U$40 a night in San Francisco is okay but U$35 here is not? huh? Typically we pay $20 to $26 to park for 3 or 4 hours to watch events when we are in the city. Parking meters can hit $6 an hour! - if you can get a space.
Wifi was included in our room package however it is clear that is not always the case, we had to order it at $15 a day (plus the 17% taxes) then they took it off at check out, so watch for the wifi details if you want it. The wifi appeared to have a strong signal but was painfully slow and intermittent, even for on line shopping and opening google it was bad, failing to load at all at times. I would not be pleased to be paying for that - maybe they know in some areas of the hotel it is bad, hence the removal of the fee? This surprises me as this is a conference oriented business hotel. I just got back from Cambodia - the wifi was good there!!! Wifi is free in the lobby if you just need to check a few emails once in a while.
After 28 days last month in South East Asia, in 4 and 5 star hotels, adjusting back to Vancouver hotel service was a bit of a shock to the system. We were used to asking for something and getting it with smile (and a bow, often) without delay, with staff at the ready within sight at all times, they wouldn't dare walk by without greeting you. Here, my wife checked in a head of me and noticed we only had one robe so she asked in person at the front desk for a robe and a dog bed to be sent up, it was typed into the computer. 4 hours later it was not done - my wife phoned asking for the dog bed as I was showing up with the dog any minute - we got the bed, but we never did see the robe. The attitude of the front desk wasn't the greatest. The doorman at check in glanced at me then looked away without speaking, on check out the young lady at the post got it right and said hello. I know you get what you pay for, but we just didn't feel staff were really motivated as far as service goes. For example house keeping just walks by without saying a word and a well dressed man with a hotel name tag manages only a weak return smile passing in a quiet hallway.
We were tired early as were still getting over jet lag so we decided to eat diner in the hotel, this was a mistake. The Seawall Restaurant is NOT good, the ambience is not good, the food not good, and the staff a bit rough - nice enough, but lacking the graces for a major hotel - clueless about the limited menu, new they said - give me an hour on the job and I would have had it memorized. In a good restaurant staff would be given new menus to look over and they would be educated to answer basic questions about the menu items. It reminded me of an average pub out in the valley where of course the food will be 1/3 the price. My $18 (plus taxes and tip) burger lacked beef flavor, the bun was cheap quality and there was way too much salt on the burger and fries, the cheapest lettuce and a bland tomato slice. I have been watching my salt intake recently and I hate the feeling I get when I eat a salt bomb, I was up chugging water at 4:00am. My wife's scallops were nothing to write home about either. There are several restaurants nearby that are much much better, just look for the busy ones.
The location is nice for the view, and the very nice sea wall walk right into Stanley Park, we felt perfectly safe walking at night. You can rent bikes close by. It's too far to walk to Robson street, Pacific Center or Yale Town though. The area has been very well planned, a text book example of urban planning done right if you ask me. Lots of grass and trees and a nearby off leash dog area. I must commend the hotel for being dog friendly AND NOT CHARGING a fee for the dog. We will be guests here again entirely due to their pet friendly policies - just not in the restaurant.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.