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“Great staff, beautiful hotel, lovely amenities. Would be excellent except for that "green" program.” 4 of 5 stars
Review of The Westin Bayshore, Vancouver

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The Westin Bayshore, Vancouver
4.0 of 5 Resort   |   1601 Bayshore Drive, Vancouver, British Columbia V6G 2V4, Canada (Coal Harbour)   |  
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Ranked #32 of 97 Hotels in Vancouver
New York, NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great staff, beautiful hotel, lovely amenities. Would be excellent except for that "green" program.”
4 of 5 stars Reviewed November 24, 2012

I was in Vancouver for a conference at this hotel. It was a beautiful hotel in a fantastic setting. Many good restaurants around, within walking distance; the subway, within walking distance... The fitness center in the hotel is comfortable and clean, and there's a pool with the EXACT RIGHT TEMPERATURE! - not cold, not too warm. The whirlpool is also at the exact right temperature, but while I was there the jets failed. No matter - I was in there every day. FYI, you can leave your gym clothes at home and take the smaller carry on... they will provide you with fitness attire AND sneakers for a small rental fee, and you get to keep the new socks they give you. For gluten-allergic/celiac customers, note that (1) the restaurant is exceptionally accommodating, and (2) Canadian gluten-free bread/burger buns all taste FANTASTIC, like nothing you can get in the U.S. Eat at the restaurant without worry, and enjoy.

There's just one thing. The "Green" program. Very troublesome. They offer you the option of signing up for this green program which they (Westin corporation - so I guess this goes for every hotel in the chain) will offer you a card for $5 each day you participate. The idea is that no one comes to clean your room at all - and you get no coffee, tea, towels, lotion, shampoo, nothing. That's not the bad part. They pay you $5 credit (redeemable only in their hotel cafes or restaurant) but then they lay off people in the maid service if the tipping point of patrons is reached. It makes no sense to me to take $5 and make a woman be unable to feed her kids this week. What's green about that? Plus, I need more lotion and tea! You may not realize it when you sign up that this means you shouldn't bother to ask for anything at all. So, until they get rid of this heinous program that scars an otherwise blissful experience, I will have to rate the property just short of excellent.

I should tell you that my roommate thought the "Heavenly Bed" was awful, and had trouble sleeping! I thought the beds were just fine. She loved the "Heavenly" showerheads, but I thought it was just okay. They also conveniently have catalogs in your room so you can buy the entire experience (sheets, pillows, mattress!, blankets, robes, towels, and shower heads) and take it home at somewhat dear prices. I even saw Westin doggy pillows and bowls for sale in a vestibule near the restaurant. I thought the sale of these things quite strange, but I can understand why a business would do that, and if you have the money to splurge on such things, have at it. (I'm more frugally minded.) They also have a spa on the premises, but I didn't use it, so on that I can't comment, but it looked good from the outside.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management R, Manager at The Westin Bayshore, Vancouver, responded to this review, November 26, 2012
Hello sunstruck1,

Thank you for taking the time to post your experience at our wonderful hotel. We were happy to read that you found our setting beautiful, the WestinWorkout New Balance Gear convenient for your travel needs, and that the food was in your favor.

Our sincere apologies for your experience with our green program. The intention is not to lay off any of the maid staff, as this program is centered around your choice to participate. We will be looking at new ways to communicate to our guests that additional amenities can be brought to the room, like shampoo and coffee, at any time you wish.
Please feel free to contact me if you would like to discuss your experience further.

Thank you
Barry Herman
barry.herman@westin.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (392)
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English first
vancouver, canada
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed November 22, 2012

We stayed for two days in November 2012.
Good : lovely hotel, top notch service, great location for stanley park.
Less good: Long walk to main downtown area, parking charges (36 night, self park)
We paid about 115.00 per night from Priceline so the parking costs are a bit easier to take. We asked about the free shuttle to take us downtown. It wasnt operating but the lovely front desk people gave us a taxi voucher. Its right on the seawall and the walk around the park was spectacular. Its been a winner for decades and the Bayshore is a winner today.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 22, 2012

This hotel..it sits right on the waterfront edge of downtown Vancouver. It is in a beautiful scenic place, and is in a superb location.

I was visiting Vancouver with my best buddy, so we shared a double room, which was great!) We
had a corner suite, which was epic - as could see northern Vancouver and during the night we could see all the lights of the mountains and northern Vancouver.

The check in was exceptionally fast. Friendly service.
Free wifi for about a day, then had to pay for the rest. It is a shame, as not being Canadian- or having a canadian sim, I felt a little 'cut off' from the world without internet! I would have loved to skype and show my friends the night time beauty of Vancouver!

The shower was totally cool, two really super shower heads with a sign saying (try and use only for 4 minutes to save water etc!). It made me feel bad to shower for about 0.2 seconds and then I blasted it on!

I did not eat breakfast there - as I am not a breakfast person..so I cannot comment on what the food is like.

Overall a really great experience, and would definitely stay here again in the future.

PS, getting out of bed was an effort each day with the amount of pillow ratio!
I had 6 pillows on my bed!!! Which was nice, but bad when you had to swim out of bed literally in the morning :-)!

Room Tip: Corner suites are beautiful..you get to see the waterfront with all the lights of northern vancouver...
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  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Ontario
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 21, 2012

Last weekend I had a 3 day stay at the Westin Bayshore, and I loved it.
I have been staying at the Bayshore when ever I go to Vancouver over the past 30years and it never disappoints
The location is fantastic

Room Tip: I like the tower rooms. It's like being in your own Vancouver condo
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
74 reviews 74 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 21, 2012

this hotel has it right in so many ways

beautiful location

staff welcoming at every point

gym well equipped, rooms newly refurbished, starbucks on site

just excellent - here pretty welll every 2 - 4 weeks on business

Room Tip: all good, the far tower is great for view of marina...prefer upper to lower floors
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Top Contributor
54 reviews 54 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 18, 2012

Excellent stay! check in was a breeze, room was clean and quite spacious.
Breakfast was 28.00 for the buffet. I think all hotels need to rethink that charge eventually.

The other thing I think all hotels now have to rethink is the wireless charge. (i don't get charged for air conditionning or water for a shower...so not sure why in this day and age, hotels still attempt to charge for wifi in your room).

Other than that - a typical good clean hotel.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 17, 2012

I recently attended a conference at the Westin Bayshore in Vancouver. The hotel is situated right on the waterfront with walking access to the harbourfront and beautiful Stanley Park. The hotel is very well equipped to handle conferences and the guest rooms and other amenities in the hotel are first class.

The only downside is the extremely high prices in the dining room. Luckily there is a White Spot restaurant a block away that has a good and varied menu at reasonable prices.

Room Tip: Rooms in the tower have a much better view of the harbour and the mountains across the bay.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Bayshore, Vancouver

Address: 1601 Bayshore Drive, Vancouver, British Columbia V6G 2V4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Coal Harbour , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Vancouver
#20 Luxury Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#28 Family Hotel in Vancouver
#29 Business Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Bayshore, Vancouver 4*
Number of rooms: 510
Official Description (provided by the hotel):
Enjoy views of the coastline, distant mountains, and Stanley Park. Connected to the historic 1,000-acre Stanley Park via its picturesque seawall, you're just moments away from unspoiled nature. ... more   less 
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Also Known As:
The Westin Bayshore, Vancouver Hotel Vancouver
Westin Bayshore Vancouver
Westin Vancouver
Vancouver Westin

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