We booked this hotel through Hotwire for 199.00 which for downtown Vancouver is a good deal. Hotels.com, etc. were booking like hotels downtown for 269.00 and up for a weekday stay. Hotwire advertises this hotel as a 5 star but it's really more 4 star with a possible plus. The hotel has a lovely facade, elegant lobby, and 24hr concierge service which is unusual.
The service was very good. We were only there for one night so we didn't have a chance to check out the fitness facilities or pool.
We had a standard room with a king bed and our window faced a residential street facing the balcony side of several condos but it was very quiet. The bathroom was a pleasant surprise with a free standing tub and separate shower stall with a LOT of counter space. I felt like the amenities were fine (Gilchrist and Soames) and in line with a 4 star hotel. The decor could use a face-lift but really wasn't as bad as I thought it would be having read some of the previous reviews. I will agree however, the bed was old, low to the ground (it almost looks like the box spring is missing!) and hard. In this era of 'pillow menus' etc, even at Hampton Inns, it's strange to just have two standard pillows on the bed. If the bed and bedding had been more plush I would have then said this was a 5 star. The air-conditioning is a bit noisy but my husband likes white noise to sleep so it wasn't really an issue for us.
The real reason to stay here is for the location which is Fabulous. Right on the corner of Burard and Robson which has some of the best shopping and restaruants in the area and Gas Town is just a short walk down the hill toward the water.
Some reviews complained of being nickled and dimed in regards to valet, etc. Staying at a 4+ hotel involves tipping, taxes, sometimes a 'facility fee' (not here however) and valet parking so just know going in that you're getting a good rate on the room but the hotel stay is still going to cost you.
- Official Description (provided by the hotel):
- Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more less
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- Also Known As:
- Sutton Place Vancouver
- Vancouver Sutton Place Hotel