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“Awesome Hotel” 5 of 5 stars
Review of Sutton Place Hotel Vancouver

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Sutton Place Hotel Vancouver
4.5 of 5 Hotel   |   845 Burrard Street, Vancouver, British Columbia V6Z 2K6, Canada (Downtown)   |  
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From $145 | Savour Sutton
Ranked #26 of 96 Hotels in Vancouver
Vancouver, Canada
Top Contributor
53 reviews 53 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
“Awesome Hotel”
5 of 5 stars Reviewed June 2, 2014

There are two hotels I enjoy when taking a "Staycation" in Vancouver and the Sutton is one of them, the other, Hotel Vancouver. So, let's talk about the Sutton, a hotel that truly is 5+ stars.
Excellent Concierge service (Christopher) and amazing management under the direction of John Sandor and Corporate Sales Manager Margaret Sarazin.

The hotel has that first class old school feel. The rooms are very comfortable and the suites are out of this world. The Sutton has the perfect location on Burrard Street next to Robson and the amazing downtown core. Easy walking to Yale Town, Albernie Street and Pacific Centre. Many wonderful restaurants within the local area both high end and a place for you and me.

The hotel has a swimming pool, awesome Spa and gym. And, if you are a family, ask for a room in the Residence, kitchens and bedrooms available.

I prefer to book this hotel directly, seems like the rates are better or at least competitive .
The hotel restaurant is undergoing renovations, soon to open under the direction of Alex Chen with an Oyster Bar theme.

Hey, don't be surprised if you rub shoulders with some of Canada's and Hollywood celebs, they love this hotel.

This is not a glass inspired contemporary establishment, simply a beautiful place to stay and enjoy. Okay, the one negative..parking, it may set you back $40.00 CDN daily.

Have fun in the world's finest city.

Room Tip: Try for a room facing North by Northwest You'll see our beautiful Mountains and limited water vi...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review, June 3, 2014
Dear guest,
Thank you for sharing this wonderful review with the TripAdivsor community. We are pleased that you love our rooms and location. It gives me great pleasure to share your compliments with Christopher and Margaret. Boulevard Kitchen & Oyster Bar will be opening soon. We look forward to welcoming you to our exciting dining concept, presented by Executive Chef Alex Chen. Some of our room packages include parking and/or wifi, please contact our experienced reservations agents and we will be happy to assist you. It leaves us now to look forward to welcoming you back many more times so we can deliver the highest standard of renowned Sutton hospitality that you have now come to associate with us. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,852 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (441)
Date | Rating
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English first
Chicago, Illinois
Top Contributor
56 reviews 56 reviews
27 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 2, 2014

The room is a little on the small size, but the hotel sits in a solid location on Burrard. Possibly more of a 4 star, based on the value, but the older, small rooms (and perhaps not having status there) gives it a slight downgrade to a 3 star. Would still happily consider it again though!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 2, 2014

It's right in the heart of all the action in Vancouver, just off Robson street. We stayed in a 2 bed apartment in the residence wing. Although a bit small but it was very cosy. Only draw back was it has 1.5 bathrooms.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review, June 3, 2014
Dear Guest,
Thank you for choosing to stay in La Grande Residence at The Sutton Place Hotel. I am pleased to learn that you found our two-bedroom suite very cozy. It is nice to have the spacious balcony and the kitchen equipped with Miele appliances. We thank you for your business and hope we have the opportunity to host your future stays. Regards
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Winnipeg, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 1, 2014

Even with renovations happening to the main dining area and facade of the building, our stay (4 family groups) me - a handicapped accessorized room (Aunt Mary) Gramps and Granny in a suite, where lots of us could sit, visit and watch playoff hockey and two related families, each with 2 small grandchildren in housekeeping suites (like spacious apartments allowing some cooking, etc., our 5 to 9 day stay for a family wedding was excellent. The staff at the hotel are professional, more than willing and able to provide pleasant and professional service to you from the front men in the driveway, front desk staff, concerges, food staff, room service, maids, etc. Even the room price for a downtown hotel, walking distance or short cab ride to many restaurants and venues, was not bad. Now that we have lots of family in Vancouver we will definitely be visiting the Sutton once again. Didn't try the spa as too many wedding activities, but there is always next time. MJB

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 1, 2014

We visited Vancouver a couple of weeks ago and could not have been more pleased with our accommodations. The rate was reasonable. The room was impeccably clean with excellent bed and bedding. It was a large suite with lovely traditional furnishings. The bathroom was beautifully renovated and spacious with separate tub and shower. As an added bonus there were two flat screen TV'S. We probably won't get back that way but would definitely stay there if we did. The concierge (Christopher) was more than helpful with Amtrac reservations.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Top Contributor
66 reviews 66 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 1, 2014

We stayed at this beautiful hotel May the 9-11 and loved the location and the amenities. The hotel staff was very helpful and the room was cleaned very well and stocked with great products.
The work out gym and equipment was first class, as good as any health club. The pool was nice and clean. We really enjoyed our stay. I am planning on booking at another Sutton in the near future.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Haven, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

Our second time staying at the Sutton Place was equally as nice as our first time a couple of months earlier. This time we were upgraded to a beautiful suite.The downtown location is close to great restaurants, shopping, public transportation, and if you like to do some walking, close enough to Stanley Park and Canada Place. When we stayed in March we had a rental car, the valet service could not have been more accommodating. This time we relied easily on the sky train and bus system. We especially appreciated the friendly service from the front desk, concierge, housekeeping, lounge and valet. They are in the process of renovating the restaurant, but this did not, at all, affect our experience. It is an incredibly busy, but expertly managed, most beautiful hotel. You cannot go wrong for the price. We will most definitely stay here again.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sutton Place Hotel Vancouver

Address: 845 Burrard Street, Vancouver, British Columbia V6Z 2K6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown , West End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Vancouver
#16 Luxury Hotel in Vancouver
#17 Business Hotel in Vancouver
#23 Family Hotel in Vancouver
#28 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sutton Place Hotel Vancouver 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more   less 
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Also Known As:
Sutton Place Vancouver
Vancouver Sutton Place Hotel

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