I like the Pan Pacific. I’ve stayed there three or four times on business over the past five years and each visit was without incident. I always get a good night’s sleep on a great bed, the room service is (pricey but) satisfying and well-presented. Staff tend to be helpful. The location is “tourist perfect” and the views, even the standard city views, are captivating. With a Starbucks on the front entrance that opens at 5:30 a.m., Skytrain connections right close by, and all of downtown on your doorstep, it’s a great hotel and I recommend it. However, it bills itself as a luxury hotel and it comes up short in many ways. First, they still use keys. It feels like 1977, a step away from Fawlty Towers (and it’s also a nuisance to carry a key around when any other location would use a card that fits in your wallet). The bathrooms are functional but small. The restaurants, public spaces and banquet rooms, with their unrivalled harbour setting, are awesome, but the food is just OK. In some other places, OK food might pass. Not here. Vancouver has one of the most interesting, diverse and mouth-watering food scenes in North America. The Five Sails, ostensibly a high end restaurant, is just out of synch with its competition and not up to snuff for what it charges. At least the Four Seasons recognized this two years ago, renovated, and opened Yew, which is both an inviting space and a dinner destination. There’s absolutely no one living in Vancouver that would make the Pan Pacific their dinner spot of choice, unless of course they couldn’t get into West or Yew or CinCin or Vij’s or Market or Lumiere or, you get the picture. Also, with a Shang ri La up the street, a new Fairmont opening up adjacent shortly, to say nothing of the absolutely exceptional Fairmont Waterfront and Terminal City across the street, the Pan Pacific seems content to let things be rather than pick up their socks and get with the program. I would put the Pan Pacific in my top five, but it sure wouldn’t be number one.
- Also Known As:
- Pan Pacific Vancouver Hotel
- Pan Pacific Vancouver Hotel Vancouver
- Vancouver Pan Pacific
- Official Description (provided by the hotel):
- The Pan Pacific Vancouver Hotel is luxuriously appointed with a wide selection of modern hotel amenities, with its waterfront restaurants and lounge providing an award-winning selection of West Coast Cuisine over Vancouver's magnificent Harbour, Coastal Mountains and Stanley Park. ... more less
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