We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location and accommodations” 4 of 5 stars
Review of Pan Pacific Vancouver

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Pan Pacific Vancouver to your Saves list
Pan Pacific Vancouver
4.5 of 5 Resort   |   300-999 Canada Place Way | Suite 300, Vancouver, British Columbia V6C3B5, Canada (Downtown)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #16 of 96 Hotels in Vancouver
Calgary, Alberta
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Great Location and accommodations”
4 of 5 stars Reviewed January 21, 2014

You can't beat the location of this hotel, right on the water and easy walking distance to main sights. We upgraded to a King Corner Room with views of Lions Gate / Mountains. The staff here is really friendly and the accommodations very comfortable . Stayed her numerous times. Next time, I think I would avoid getting the King Corner Room as it has a door for the adjoining suite and noise from the guests in the next room are easily heard through this door. If it wasn't for the noise through the door, I'd rank it five stars for this review.

Room Tip: Upgrade to a ocean view of the mountains / lions gate bridge. It's worth every penny and the vi...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review, January 23, 2014
We thank you for taking the time to post your review on Trip Advisor.

It was a pleasure to read that you enjoyed your stay - in particular that you were able to take advantage of our location at Canada Place, allowing convenience access to public transit, services, restaurants and attractions.

We have passed on your kind words to our leadership to review with their teams, along with your comments regarding noises from the adjoining room. We apologize for any disturbance experienced during your stay.

We are pleased to read that you will be returning to stay with us in the future and will look forward to welcoming you back and to providing you with a warm and inviting welcome.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,917 reviews from our community

Traveler rating
    1,123
    559
    160
    52
    23
See reviews for
413
754
72
427
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (584)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Long Beach, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 20, 2014

The Pan Pacific is not only the most spectacular of locations in Vancouver but also the best in service. Besides the views and central location near both Gastown and the shopping districts, what sets it apart from the other five star hotels is the quality of service. From the front desk to house keeping to the waiters, doormen and concierge, all of the staff we encountered genuinely wanted my family to feel special and welcome. I've also stayed here on business and found the hotel to be wonderful oasis away from the convention floor right below it. I'll keep coming back for business and leisure trips, it is just always good. I have not tried the spa but the pool and exercise facilities are good.

Room Tip: Larger rooms on the north side over looking the harbor are worth it. They have some deluxe large roo...
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review, January 23, 2014
Thank you for taking the time to post your review regarding your recent stay at the Pan Pacific Vancouver.

We were delighted to read your kind comments and have forwarded them to our leadership to share with our associates. They will be delighted that their efforts have not gone unnoticed.

It is a pleasure to read that you are a return guest and that you continue to find our views lovely and our Canada Place location convenient, allowing easy access to everything Vancouver has to offer.

We hope to continue to welcome you back to the Pan Pacific Vancouver when your travels bring you back to British Columbia.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 20, 2014

We went there to spend a day downtown shopping, dinner, and bar hopping....everything was perfect....the location, service, view, room, and even the mini-bar, and snacks were my favorite items !....there is a pool and hot tub on the roof that is open until 12:00 midnight...

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review, January 23, 2014
We were delighted to read your kind review.

It is a pleasure to read your comments and to know that you enjoyed everything about the Pan Pacific Vancouver including the views, location, service and facilities and that you found our downtown location at Canada Place central to your activities during your stay.

Should your plans bring you back to the Pan Pacific Vancouver, we do hope we will have the pleasure to welcome you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton Island
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 18, 2014

We stayed here for New Years Eve with a party of 11 and had 5 rooms along with a suite.
The rooms were all spacious and had fantastic views of the harbour and surrounding mountains (pay extra for the upgraded view).
Bathrooms were large and had a decent sized bath as well.
Fantastic service from all staff we encountered.
We had a horrible experience with our transfer company and could not contact them to confirm our transfer however the lady working at reception at 10pm on the 2nd of January was absolutely amazing and assisted us with our every need!
Will definitely be returning to this hotel!!

Stayed January 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review, January 23, 2014
Thank you for taking the time to post your review on Trip Advisor.

We are very pleased that you selected the Pan Pacific Vancouver as your hotel of choice to celebrate the New Year and are delighted that you enjoyed everything about your stay - from the views from your accommodation to the amenities and service associates.

It is disappointing to read of your difficulties with your transfer; however, we were very pleased to know that our Reception associate was able to assist to resolve the issues.

We do hope that, should your travels bring you back to British Columbia, we will have the pleasure to welcome you back to the Pan Pacific Vancouver.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 18, 2014

Title says it all. One of Vancouver's iconic hotels...and still the best imho.
Incredible view from my room of Stanley Park, Lions Gate and the inner harbour.
Service was amazing...from the front desk remembering my name (and remember to have a National Post delivered to my room along with the standard Globe and Mail), to the wonderful lounge servers to the doormen - who even rushed to open the automatic doors for me as I entered.
Quite possibly the most comfortable bed and pillow I've had ever...and appreciated being able to open the windows to let in the fresh sea air.
Loved having a Starbucks attached to the hotel right on the main floor.
There will always be newer hotels in Vancouver, but none with the views or service that the Pan offers.
Great and easy access to the Canada Line. From check-out from the hotel to arriving at YVR was less than 30 minutes.

Room Tip: The view from the rooms ending in "11" are great.
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review, January 23, 2014
We appreciate you taking the time to post your detailed review on your recent stay at the Pan Pacific Vancouver.

What a pleasure to read your kind words which we have forwarded to our leadership to share with their teams. We are very proud of the calibre of our associates and know they will be pleased to read that their efforts have not gone unnoticed.

We are very fortunate with our waterfront location at Canada Place and the wonderful vantage point for our guests to enjoy the beauty of Vancouver.

We hope that, should your travels bring you back to Vancouver, that we will have the pleasure of once again welcoming you to the Pan Pacific Vancouver.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2014

I absolutely love this hotel, Service is amazing! Room is great, Beds are comfy. I come to vancouver a few times a year for business and always try and stay at the Pan Pacific if possible. Close to all amenities and a great walk to gastown or any of the downtown shopping districts. I will continue to stay with Pan Pacific as often as possible. Worth every penny.

Room Tip: Take advantage of all the local places to eat and drink in Downtown Vancouver, There is so many grea...
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medicine Hat
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2014

We were there to celebrate our anniversary. The front desk staff were very nice; we were given an upgraded room. The waitress in the lounge was also excellent. I had ordered flowers through the concierge and they arrived five minutes after we were in our room. We would certainly go back to this hotel in the future.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Pan Pacific Vancouver? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pan Pacific Vancouver

Address: 300-999 Canada Place Way | Suite 300, Vancouver, British Columbia V6C3B5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Vancouver
#11 Luxury Hotel in Vancouver
#13 Family Hotel in Vancouver
#13 Romantic Hotel in Vancouver
#24 Business Hotel in Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pan Pacific Vancouver 4.5*
Number of rooms: 503
Official Description (provided by the hotel):
The Pan Pacific Vancouver Hotel is luxuriously appointed with a wide selection of modern hotel amenities, with its waterfront restaurants and lounge providing an award-winning selection of West Coast Cuisine over Vancouver's magnificent Harbour, Coastal Mountains and Stanley Park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Pan Pacific Hotels Group, Expedia, Hotels.com, Cheap Tickets, Priceline, Despegar.com, HotelTravel.com, Odigeo, TripOnline SA, Tingo and Jetsetter so you can book your Pan Pacific Vancouver reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Vancouver Hotel Vancouver
Vancouver Pan Pacific

Owners: What's your side of the story?

If you own or manage Pan Pacific Vancouver, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.