I stayed here in December for meetings I had at the convention centre. I stayed two nights and I enjoyed my time there. The hotel is very nice but you have to go up two levels to find the front desk. Seemed odd when I first came in and wasn't sure where to go. Concierge is right at the door on ground level so I would consult with them to direct you where to go.
Check in was easy and the woman at the desk was very nice. My room was very nice and comfortable, I was given a room with two double beds which a double bed seemed small to me but I was alone so it was okay. Had my spouse accompanied me we would have had to change rooms to a king bed as we have at home. Bed was very comfortable. Bathroom had awesome shampoo, toiletries and slightly bigger towels than normal which I really liked. Two bathrobes were also included and were very soft and nice.
Coffee in the room was very good, some of the best I have had in a hotel. A tea kettle was also in the room which is good since I mostly drink tea. Had a decent view of part of the harbour and the city.
The only thing I did not like was the restaurant was closed and the bar upstairs too for a private functions. My colleagues and I had went out for dinner and returned to a hotel to have a drink before returning to our room and could not find anywhere to get one in the hotel. Security also did not seem sure where to go particularly as we said we wanted to go to the bar only to get there and see it was closed too. Security should have been aware of this. I understand it is Christmas but it would be nice to have some area to have an evening drink.
Overall nice stay and I would return with my spouse.