If I had to sum up this stay in 2 words, they would be "Exceeded expectations"! Which, for me, is very high praise! This property is stunning, and the staff go out of their way to ensure you are satisfied at every step. I travelled here for a conference at the convention centre (just across the street and connected by an indoor tunnel access) with my family who made it a mini holiday.
Room: We stayed as a family of 4 with 2 young kids in a 1 berm suite. Had a view of Stanley Park which was just stunning. Rooms are very large, and have lovely, fun features like iPad controls, and touch pads for lights and curtains. We had a gorgeous soaker tub, and the toiletries were nice and refreshed daily. Bed was very comfy.
Amenities: gym is a good size with complimentary water, fruit and coffee in the mornings. Headphones also available for use if you forget yours. Didn't check out the spa. My one minor complaint here is the lack of an indoor pool at a Canadian hotel! We ordered room service, which was expensive (expected) but tasty. Giovane's cafe is great. Didn't check out the lobby bar or Oru.
Service: This is what really blew me away. We walked into our room just as the housekeeping staff were finishing turndown service. I said to my hubby (not directed to the staff who were already on their way out the door) that the room smelled like smoke. 30 seconds later the front desk was on the phone saying they had moved us to a new room. This was after our room was beautifully set up with a crib, diaper pail, bottle warmer and kid's robe, all of which we're moved to our new room. These were thoughtful touches that I didn't expect from a mainly business hotel. The bell/front door staff were wonderful, and gave us a couple of luxe lifts in the 7 series BMWs owned by the hotel. All of these things just made travelling with small kids so much easier...thank you Fairmont staff!
Overall, my stay here was incredible, and I wouldn't hesitate to recommend this hotel to anyone travelling to Vancouver. I will definitely be back.
- Official Description (provided by the hotel):
- With unobstructed views of the harbour and mountains, Fairmont Pacific Rim is a newcomer to an area rich in history and intrigue. Located in the heart of the historic port and financial district, the hotel fronts one of Vancouver’s most celebrated streetscapes with unobstructed views of the North Shore Mountains, Stanley Park and Coal Harbour. Sophisticated and cosmopolitan but casual and contemporary, this downtown Vancouver hotel combines the best of Asia and the west coast in its plan, décor, and culinary offerings. Designed with five star standards and amenities, the 377-room luxury Vancouver hotel features lavish appointments, naturally inspired materials, comfortable furnishings and state-of-the-art technology. ... more less
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- Also Known As:
- Fairmont Pacific Rim Hotel Vancouver