I have stayed at the Fairmont Pacific Rim 2 times this past summer. The first time was excellent—I was upgraded to a room that had a harbor view (which was beautiful). My review is going to be a consolidated description of my experience from the 2 times I visited the hotel.
Arrival (I'll start with the bad):
On my 2nd stay at the Pacific Rim, I drove up to the Valet since self parking wasn't available due to space unlike the first time I visited. I drove around the driveway adjacent to the front of the hotel next to the large sign. There was a line of cars that were in a row so I was waiting for one of them to clear the area. THEN, I was quickly scolded and yelled at by the driver in the last car in that row "YOU CAN'T PARK HERE, GET OUT OF THERE!" Appalled and caught off guard thinking he was just the driver who owned that car, I then noticed that he was in fact one of the valet employees because of his Top hat and uniform. WOW... I had to explain to him that I was not parking on the driveway and I was in fact waiting for one of the cars to clear the way so I can get my car valeted, you know, because I was left with no alternate choice. He glared at me as I drove away, which I really did not appreciate. Anyways, that was internally noted and I definitely let staff know inside of this rude welcoming that I received upon arrival. Great.
The rooms are clean. The bed was probably the best bed I've slept in at a hotel—both time's I visited I was well rested and comfortable. The size of the room is very spacious. Lot's of detail and thought were put into the room, for example: underneath the entertainment system there was a white chinese take out box that had condoms and lube (perfect for couples staying here), next to the bathtub was a small box that had a plastic bag of bath salts (great for using in the spacious bath tub). There's also the obvious traits of the room that everyone on Trip Advisor LOVES to note: ipad in the room, tv in the mirror, yadda yadda yadda. One thing that I love to note though is the scent of their Rose 31 bath/skin products smell AMAZING! If you love the hint of rose—you'll love this scent! Classy and elegant!
The Concierge Service
Amazing. The blonde woman who helped us with dinner was very informative of what was around the area and extremely helpful. After walking to the Cactus Club and back to the hotel with no luck of being seated within an hour, the concierge picked up her phone and called the restaurant to tell them guests at the Pacific Rim will be arriving and to get us seated as quickly as possible. My jaw just about dropped to the floor after she said they are expecting my friend and I and will be seated in about 15 minutes. WOW! That was pretty rad.
Pool, Jacuzzi and Outdoor Bar
The facilities outside were great! The pool was a decent size but I was more impressed by the Cabanas that had flat screen TVs! The pool staff were very gregarious and the drinks that my friend and I received (Tequila Sunrise and some sort of spiked fruit punch) were delicious. My problem was that I tipped them 20 percent, but when I looked at the bill after going home they had somehow got confused (not sure if it was intentional) and tipped 320%. I don't quite know how a sane person would think tipping $50 for just 2 drinks is normal (and I'm not even a celebrity ^__^). i called the hotel upon arriving at home and they immediately credited me back that money. TIP: upon check out, review your bill—I had failed to do so.
In total, I had a pretty good experience at the Fairmont Pacific Rim—not perfect but not extremely lousy. 4 stars would do—I travel to Vancouver often and am interested if the next visit would beat the first 2 (and if there could be a potential rating change from a 4 to 5—it seems like everyone rated this a 5/5)
- Official Description (provided by the hotel):
- With unobstructed views of the harbour and mountains, Fairmont Pacific Rim is a newcomer to an area rich in history and intrigue. Located in the heart of the historic port and financial district, the hotel fronts one of Vancouver’s most celebrated streetscapes with unobstructed views of the North Shore Mountains, Stanley Park and Coal Harbour. Sophisticated and cosmopolitan but casual and contemporary, this downtown Vancouver hotel combines the best of Asia and the west coast in its plan, décor, and culinary offerings. Designed with five star standards and amenities, the 377-room luxury Vancouver hotel features lavish appointments, naturally inspired materials, comfortable furnishings and state-of-the-art technology. ... more less
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- Also Known As:
- Fairmont Pacific Rim Hotel Vancouver