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“perfect place to enjoy the city” 5 of 5 stars
Review of Fairmont Pacific Rim

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Fairmont Pacific Rim
5.0 of 5 Hotel   |   1038 Canada Place, Vancouver, British Columbia V6C 0B9, Canada (Coal Harbour)   |  
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Ranked #4 of 97 hotels in Vancouver
Hilton Head, South Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“perfect place to enjoy the city”
5 of 5 stars Reviewed December 15, 2012

The doormen are more than helpful with all questions. Lobby is beautiful with a great deli/reasturaunt. rooms are larger than you average luxury big city hotel. great location. was all around very happy and will stay again.

Room Tip: ask for a westward view
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,173 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
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Kelowna, Canada
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 12, 2012

Arriving late on a Friday night during the holiday season, our first impression may have been atypical. However, it appeared that the Pacific Rim is a very hip place to see and be seen. Spectacularly decorated for the holidays, the lobby was buzzing with people dressed to the nines and in the holiday spirit. Limousines were lined up outside the door, the parkinge parking garage was full, and valet parking was required. Check in was very efficient. We were soon through the party crowd in the lobby and up to the peace and quiet of our room. Great bedding. Great air quality. Great city view. Well located within easy walking distance of downtown attractions. The hotel features lots of high tech toys and original artwork, the latter explained in a book located in the room for those who want to read about the art pieces and the hotel's aromatherapy. I admit that the word "pretentious" did flit through my mind as I read the book from cover to cover but we would stay at the Pacific Rim again without question. Another jewel in the Fairmont's crown.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2012

The title of my review pretty much says it all. The room was jaw-droppingly stunning, spotless, more than adequately spacious, very comfortable, and the bathroom was luxurious. Check in & check out were a breeze. I will definitely return!

Thank you Pacific Rim!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 7, 2012

I stayed here for 2 nights after my wedding. Although pricey, the experience was top-notch. The room was perfectly clean, totally comfortable, and they didn't miss a beat. Champagne and chocolate strawberries in the room, and the iPad that they provide you even welcomed us under our new (married) last name!

Relaxing the the outdoor pool was a perfect way to unwind. The pool is so warm - it was a rainy day and I could have spent all day out there.

Thank you for a great experience.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 3, 2012 via mobile

This is an excellent hotel with beautiful rooms and fantastic facilities, which is why we put our employees up each year when we hold our annual end of year event at the adjacent convention centre. However I received appalling service from the moment I arrived - must have been the way we were dressed? Or our older car? I can obviously afford to stay here, so don't appreciate being judged based on appearance. The valet treated us with disrespect, front desk was curt and no one picked up the phone when we called down in the morning. Also, our friend who was babysitting our young baby needed a cab back home at 2am and the concierge refused to call a cab saying "we can't order or flag cabs". What?? This is a hotel! My husband walked two steps out the door and flagged it himself. The only friendly person we encountered during our stay was housekeeping.

I will recommend to our company to book our staff elsewhere next year. Cannot believe this is 5-star service in Vancouver. What a joke.

  • Stayed November 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontPacificRim, Hotel Manager at Fairmont Pacific Rim, responded to this review, December 7, 2012
Thank you for sharing your feedback; we are very disappointed to hear of your recent experience. We sincerely appreciate your business, and please note this is not acceptable, nor commonplace. I would invite you to contact me directly by email rudolf.gimmi@fairmont.com to discuss your feedback in further detail. We certainly look forward to welcoming you back to experience the level of service we have become known for since opening our doors.

Sincerely,

Rudi Gimmi
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Alberta
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 2, 2012

Stayed here with our two kids (8 & 9) for a weekend getaway. We opted for a one-bedroom suite and it was spectacular, with more than enough room for all of us. The lobby is bustling and gorgeous and our room was beautiful. Floor-to-ceiling windows, two large bathrooms, modern decor, and an actual comfy sofa-bed made this suite one of the nicest we've stayed in. A sweeping view of Coal Harbour didn't hurt either.
As usual, the Fairmont service was excellent, and they went out of their way to welcome our kids and us. We borrowed bikes from the hotel and went for a bike ride around Stanley Park, played in their outdoor pool (it was cool when we were there but they crank the pool temperature), and walked around the area. We've never spent a lot of time in the Coal Harbour area so it was nice to see what it was like. That it is close to the water, to shopping and Stanley Park make it ideal for a family trip. Also want to point out the excellent concierge service we had. They arranged on short notice for a babysitter for us and a reservation for dinner, then were very good about cancelling it all when my husband fell ill with a 24-hour tummy bug. We are looking forward to going back soon.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Chester, PA
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 1, 2012

If you like new high tech hotels, this is the place to stay. And if you like Asian food, then you are set. If you are good, and ask the chef nicely, you just might be able to get his special peanut butter and chocolat panini without having to prove you can eat sherbert with chop sticks...

Room Tip: the view of the water is very nice
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fairmont Pacific Rim

Address: 1038 Canada Place, Vancouver, British Columbia V6C 0B9, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Coal Harbour , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Vancouver
#3 Spa Hotel in Vancouver
#4 Luxury Hotel in Vancouver
#4 Romantic Hotel in Vancouver
#4 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Fairmont Pacific Rim 5*
Official Description (provided by the hotel):
With unobstructed views of the harbour and mountains, Fairmont Pacific Rim is a newcomer to an area rich in history and intrigue. Located in the heart of the historic port and financial district, the hotel fronts one of Vancouver’s most celebrated streetscapes with unobstructed views of the North Shore Mountains, Stanley Park and Coal Harbour. Sophisticated and cosmopolitan but casual and contemporary, this downtown Vancouver hotel combines the best of Asia and the west coast in its plan, décor, and culinary offerings. Designed with five star standards and amenities, the 377-room luxury Vancouver hotel features lavish appointments, naturally inspired materials, comfortable furnishings and state-of-the-art technology. ... more   less 
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Also Known As:
Fairmont Pacific Rim Hotel Vancouver

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