We arrived the afternoon of the 26th of June for the Kiwanis International convention and were greeted by very friendly and helpful staff. She even got a map out and showed us a number of sites,restaurants and shops close by.Our sister who lives in Vancouver spent the 1st nite with us and was brought in a cot (which was actually a real bed all made up) at the time we requested! We had a corner room with a beautiful view of the water between the surrounding tall buildings, a surprise and thrill for all of us! The bed was super comfy and the bathroom had a lovely deep soaker tub and bath products that were absolutely amazing.My sister and I both have very sensitive skin AND NO REACTIONS!!!!The maids also were fantastic and when we asked for more coffee for the in room coffee maker gave us 2 extra, yay! Oh 1 more cool thing the bathroom had a timed heat lamp which I turned on for extra light while putting on my makeup. The only negative was the small closet, so we just didn't unpack. Would stay again for sure!