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“Perfection” 5 of 5 stars
Review of Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
5.0 of 5 Hotel   |   1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada   |  
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Ranked #9 of 96 Hotels in Vancouver
GreenLeadersGold level
Ontario's Highlands, Canada
Top Contributor
72 reviews 72 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
62 helpful votes 62 helpful votes
“Perfection”
5 of 5 stars Reviewed April 20, 2013 via mobile

As one expects from Shangi-La, every aspect of our stay last week was exceptional. Friendly and quick check in. Very nice room. Clean and well appointed. Beautiful bathroom. Concierge helpful and friendly. Restaurant served a piping hot and inexpensive breakfast. Great downtown location. Just a perfect stay at a perfect property. As a travel agent, I've stayed at many hotels in various locations, including other Shangri-Las. This property ranks 'right up there' with the best of them. And the signature 'eau de Shangri-La' never fails to put a smile on my face! Like being at home while away from home.

Stayed April 2013, traveled as a couple
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1,025 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
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English first
Danville, CA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 19, 2013

Been to this property a few times for business and always enjoy my stay. This time I had an issue with the drapes not working, but the staff was super responsive in providing multiple options to accomodate. The staff is wonderful and attentive and generally wish to help, thanks Jeffrey. While I'm normally not a fan of hotel restaurants, The Market was really good. I'd recommend it highly as it was a pleasant surprise. As a side note on the location, there is an Urban Fare market right next door.

Room Tip: There is construction being done on Alberni Street so any rooms on Georgia is better. Also note if i...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 17, 2013

Nice hotel with a wonderful location but very noisy.
The gym is pleasant if some machines are issing like abs machines
For the brakfast it's better to stay on the all inclusive package like the continental one.
The concierge team is excellent Jarren and Mark are very good professionnals.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vito R, General Manager at Shangri-La Hotel, Vancouver, responded to this review, April 18, 2013
Thank you for your review and for the suggestion of adding ab machines to our fitness centre. I apologise that your stay was disturbed by the construction noise from across the street. I will be sure to share your kind words of praise with Jarren and Mark.
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Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 17, 2013

The staff was wonderful from start to finish, however The bar didn't even have blender working that night, limiting drink selection. The first drink we did get was awful. Sent them back, the replacement drink of a different kind was also awful. The food that night though pleasantly served was not worth the money at all. The room although nice, but was over priced for it's size. Parking also expensive.

Room Tip: Eat and drink at nearby locations if you stay here.
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  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vito R, General Manager at Shangri-La Hotel, Vancouver, responded to this review, April 18, 2013
Thank you for taking the time to post a review and for letting us know how we could have done better. I apologise that your experience with us did not live up to your expectations. The next time you are travelling to Vancouver please feel free to reach out to me directly as I would like to invite you back to the hotel and rectify the situation you experienced.
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Vancouver BC
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 15, 2013

On our recent stay at the Shangi-La Hotel in Vancouver we were very impressed with the beautiful decor and comfortable rooms. The service was outstanding from start to finish - every staff person made us feel special. Attention to detail was much appreciated - including the offer of a "coffee to go" during check out and when we retrieved our car from the valet, he had already put in two bottles of water for us. Location is ideal for walking around the downtown core, shopping and many fabulous restaurants. Highly recommend this hotel.

Room Tip: Request a room on a higher floor with balcony.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver BC
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 15, 2013

A gorgeous room with tremendous service. Sophisticated. Elegant. Great location. Great coffee maker. Parking was pricey though - $35 for the night. Couldn't figure out how to work their IPod device (the TV was the speaker) but that' was minor. The light controls are finicky but since we stayed there before we knew what to expect. The staff were tremendous.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cloverdale, British Columbia, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2013

Me and my girlfriend were looking to spend our Valentines weekend at a very relaxing and classy hotel. I live in Vancouver and heard great things about shangri La, so we decided to give it a try. I booked one night and by early next morning we had enjoyed our time so much that we booked a second night, The service was excellent, the room was beautiful, with huge windows spanning across the entire room. The bathrooms were perfect, big tub and bright. The atmosphere of the whole facility was relaxing. Our room was on the 8th floor facing east, not the best view, but it was nice. The beds were totally comfortable, Our weekend together was made even better with Shangri La giving us everything we needed to compliment our time together. We enjoyed a freezing cold swim in the heated pool and and a late night in the lounge listening to DJ music. Everthing is close by, some of the best restaraunts and shopping. The Shangri La definetly was a big part in a weekend to remember forever.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Location: Canada > British Columbia > Vancouver
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Vancouver
#3 Green Hotel in Vancouver
#4 Spa Hotel in Vancouver
#8 Luxury Hotel in Vancouver
#8 Romantic Hotel in Vancouver
#14 Family Hotel in Vancouver
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Official Description (provided by the hotel):
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 
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Also Known As:
Shangri La Hotel Vancouver

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