We stayed for our anniversary, they upgladed the room to much higher grade for small cahrge. Even tasty cake and fruits were on the table as an anniversary gift after we came back to room from a walk.
Every staff was polite and service was excellent.
I booked room including valet parking and breakfast for 2 for $20 extra charge, even valet parking in downtown Vancouver cost $20, I thought it will be "continental breakfast". Surprisingly no continental nor buffett, it was full service breakfast worth more than $60!!
What a treat!

Thsi is the best hotel we ever stayed. We will go back for our anniversary for sure.

Simply put, this hotel does everything right. The staff is polite, helpful, and most professional, the rooms are beautiful (and spotless), and the gym alone is worth the stay. OK, I admit this is a bit strange to review, but the toilet paper is single ply and cheap. That is the only comment or I would say the hotel is perfect.

We celebrated my girlfriends birthday at the Shangri-La hotel, you must book a spa treatment for your lovely at the Chi Spa, she will be forever grateful! The staff was superb, and the gym amenities were top notch!!!

This was my first time at the Shangri-La Hote in Vancouver. I've stayed in many resorts and hotels all over the world and this location excelled in cleanliness and customer service, above all. Each and every staff member was polite, friendly and seemed as though they wanted to be there. I was there on business and didn't want to leave. I would seriously consider trading in my home for the Executive room at the Shangri-La Hotel.

Thank you, to the wonderful staff!