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“Less could be more” 4 of 5 stars
Review of The Pointe Restaurant at the Wickaninnish Inn

The Pointe Restaurant at the Wickaninnish Inn
500 Osprey Lane at Chesterman Beach (The Wickaninnish Inn), Tofino, British Columbia V0R 2Z0, Canada
250.725.3100
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Ranked #8 of 43 restaurants in Tofino
Price range: $0 - $105
Cuisines: Canadian
More restaurant details
Restaurant details
Good for: Romance, Doing business, Local cuisine, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Description: Surveying the panoramic vistas from the westernmost point of Tofino’s idyllic Chesterman Beach, The Pointe Restaurant’s Refined West Coast cuisine and attentive service come gift-wrapped with 240 degree views of the Pacific Ocean, surrounding islands and wildlife. Much of the fresh seafood is fished from the very waters overlooked by The Pointe, and a longstanding focus on locally sourced, high quality ingredients is evident. Dinner is offered on a seasonal à la carte menu, but for the best of the best, try Chef de Cuisine Nick Nutting’s weekly tasting menu; Daily brunch is a true treat. Out of the ordinary desserts reflect an innovative Pastry program where most everything - from bread to butter to scrumptious chocolate croissants are housemade. An extensive wine list, recognized yearly by Wine Spectator magazine, showcases BC’s finest selections with a broad range of international bottlings. Over 100 Scotch Whiskies and a creative cocktail menu can be savoured in the comfortable On the Rocks Lounge. A true taste of Rustic Elegance On Nature’s Edge - and the West Coast’s best views - are on the menu at The Pointe Restaurant and On the Rocks Lounge.
Seattle, Washington
Top Contributor
88 reviews 88 reviews
64 restaurant reviews
Reviews in 48 cities Reviews in 48 cities
83 helpful votes 83 helpful votes
“Less could be more”
4 of 5 stars Reviewed August 5, 2013

This restaurant is attached to a fabulous inn in spectacular surroundings. The dining room offers absorbing views of the Pacific, turf, rocks, islands, beach and a wide horizon. It is a beautiful setting to celebrate a great meal. We have had both dinners and brunches at the Pointe restaurant. We basically enjoyed this experience but must add that our high expectations were not fully met. Our issue is with the basic culinary philosophy of the restaurant. There is a tendency of trying too much, of being too different, too “original”. This is evident in the dinner and in the brunch menus. We would have preferred fewer combinations, simpler, straight forward dishes and more classical preparations (spare us the semi-cooked vegetables and the half-raw salmon). In a nutshell: the ingredients were all first class and of high quality, but refinement, taste and balance in preparation were wanting. Our advice to like-minded guests: go for the few very simple dishes, stay away from the combinations and ask the kitchen to cook the vegies. Service is friendly and cheerful, but excruciatingly slow. Even simple orders like a glass of wine or a croissant can take an eternity. It was evident that the slow service had a distinctly negative effect on other guest parties as well. For breakfast, setting up a buffet with a few of the common menu items would alleviate some of the service problems. Service would also profit from being more observant and attentive. The wine list, in contrast, is highly laudable, especially for its British Columbia offerings. So in the end, discriminating guests, making wise menu choices and being magnanimous about the time-lapse service, could have a pleasantly memorable experience.

  • Visited July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelationswick, Guest Relations Coordinator at The Pointe Restaurant at the Wickaninnish Inn, responded to this review, August 8, 2013
Dear Semperviator,
We appreciate you providing us with feedback of your experience at The Pointe Restaurant by way of Trip Advisor.
While we are pleased that you once again enjoyed dining at The Pointe Restaurant, we were most disappointed to learn that we did not meet your expectations on your most recent visit in regard to quality of food and service. It is our goal to provide each and every guest with a culinary and service experience that meets and hopefully exceeds their expectations and we apologize we did not deliver on this for you.
Our culinary team prides itself on providing world class cuisine utilizing the freshest, locally sourced food products available and, with a little advance notice and pre-planning, our culinary team is always happy to prepare a special meal for any of our guests to ensure it meets their individual flavour preference, as well as any allergy or dietary requirements they may have. Please accept our most sincere apology if this option was not communicated to you and please be assured that we will be following up internally with our team in this regard.
As slow service is absolutely unacceptable and certainly not the standard at The Pointe Restaurant, we appreciate you bringing this to our attention. Again, please be assured that we will also be following internally with our team in this regard.
We would appreciate the opportunity to personally review your experience to ensure we fully understand what occurred to ensure we have the insight needed to continually improve the product and service we offer. If your are open to further assisting us in this regard please provide us with your contact information through Trip Advisor’s private messaging system or directly at sandy@wickinn.com so that we may have a member of our Senior Management team contact you directly.
Again, we are sorry that we did not meet your expectations on this visit and truly hope that you will allow us with the opportunity to personally discuss your concerns with you.
Sandy Stocker
Guest Relations Coordinator
Wickaninnish Inn & The Pointe Restaurant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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307 reviews from our community

82% Recommend
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
“Dishes to Remember ....”
4 of 5 stars Reviewed August 3, 2013

It's almost worth going for the view alone - perched above the crashing waves with views across the ocean and two beaches, stunning ... even without a window table! We had a wobbly start as we were left with the menus for a long time before our order was taken, I had shrimp pasta to start with which was bland and I didn't eat but my hubbies starter (confit pork with blue cheese) was amazing ... a dish to remember, we both had halibut from the tasting menu which was superb followed by stunning desserts ... a taste explosion and an amazing cheese dish to finish with. Good wine recommendations and after the initial delay good service. Expensive but memorable and would go back.

  • Visited August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelationswick, Guest Relations Coordinator at The Pointe Restaurant at the Wickaninnish Inn, responded to this review, August 5, 2013
Dear EpisodesofLife,
Thank you for posting a Review on Trip Advisor and sharing your experience with our online community.
We are delighted you enjoyed your dining experience at The Pointe Restaurant and, in particular, the halibut on our Tasting Menu. We, too, feel the 240˚ view from The Pointe Restaurant of the Pacific Ocean and surrounding islands is magnificent and certainly adds to the dining experience of our guests.
We were, however, most disappointed to learn that you experienced slow service after receiving your menus and that you did not enjoy your shrimp pasta starter. Slow service is absolutely unacceptable and certainly not the standard at the Wickaninnish Inn or The Pointe Restaurant.
We are truly sorry that the shrimp pasta was not to your expectations as our culinary team prides itself on providing world class cuisine utilizing the freshest, locally sourced food products available. It is our standard to replace any dish not to our guest’s liking and apologize if you were not offered a replacement dish at the time. Please be assured that we have provided your comments directly to our culinary team, as well as to the Manager of The Pointe Restaurant so that he can follow up with his team.
On behalf of Charles McDiarmid and our entire Wickaninnish Inn team we thank you for your kind Review and sincerely hope that we will have the opportunity to welcome you back to the Wickaninnish Inn and The Pointe Restaurant again!
Sandy Stocker
Guest Relations Coordinator
Wickaninnish Inn & The Pointe Restaurant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Senior Contributor
41 reviews 41 reviews
34 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Wonderful Wickaninnish”
5 of 5 stars Reviewed August 3, 2013

A friend & I had breakfast prior to our beach walk. It was terrific! Tuna bacon with an omelet for my friend. I had the scrambled eggs with a potato cake, tomato jam and 2 Cumberland sausages, plus toast. It kept us going most of the day. A bonus was watching "Bruce" the eagle, catch a fish right in front of our table. Also beautiful sculpture in the dining room.

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna
Top Contributor
188 reviews 188 reviews
86 restaurant reviews
Reviews in 76 cities Reviews in 76 cities
117 helpful votes 117 helpful votes
“Breathtaking views and very good food”
5 of 5 stars Reviewed July 29, 2013

We enjoyed breakfast and dinner at this restaurant, and we found it one of the most memorable venues we ever visited. The stunning ocean views set the mood for a beautiful dining experience. Service is outstanding and attentive,and the food leaves nothing to be desired. The kitchen will also be happy to make adjustments to your order with a great deal of flexibility. You'll enjoy fresh, local food,which is very well prepared and beautifully presented. The portions are not too large,and if you find that you want to try the petit fours for dessert, you are in for a real treat! Quality like this, however does not come cheap. This is a splurge,but it is worth putting it on your wish list!

  • Visited July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Catharines, Canada
Contributor
14 reviews 14 reviews
7 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Treat Yourself”
5 of 5 stars Reviewed July 23, 2013

This was a beautiful meal with attentive staff, superb service and, above all else, a fabulous view of the ocean. It is expensive but well worth it.

Visited July 2013
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