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“A wonderful, relaxing, romantic, and comfortable getaway!” 5 of 5 stars
Review of Middle Beach Lodge

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Middle Beach Lodge
3.5 of 5 Hotel   |   400 MacKenzie Beach Road | PO Box 100, Tofino, British Columbia V0R 2Z0, Canada   |  
Hotel amenities
Ranked #10 of 17 Hotels in Tofino
Yuma, AZ
Top Contributor
130 reviews 130 reviews
37 hotel reviews
Reviews in 44 cities Reviews in 44 cities
82 helpful votes 82 helpful votes
“A wonderful, relaxing, romantic, and comfortable getaway!”
5 of 5 stars Reviewed July 16, 2009

We stayed for six days in a triplex cabin. The cabin was clean, roomy, and comfortable. The staff was friendly and helpful and the food was excellent. The lodge is a pleasure to look at and a pleasure to stay in. It is very convenient to all of the trails and beaches and to the lovely little towns of Tofino and Ucluelet. I would heartily recommend this lodge to anyone looking for a relaxing time and stunning views from your cabin.

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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665 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alberta
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 8, 2009

We were looking on short notice for a place to book nearer Tofino and the beaches of the Pacific Rim area, to follow our stay in Ucluelet (at the new Black Rock Resort; mainly a thumbs-up at their current intro. prices), from May 13-20/09. All we could find unbooked was Middle Beach Lodge, for that time period. After reading many reviews (some good, some quite bad), we decided to chance it & I was at least grateful to see many said it was kept spotlessly clean, even if service wasn't always up to snuff, depending on seasonal staff. But at least it was also well-equipped, so we could hang out there and not have to go out to eat all the time, or do laundry offsite. Were WE in for a few surprises!

We had Unit #61 (an end unit) in the so-called Deluxe Sixplex at their Lodge at the Headlands, a main floor unit with jacuzzi tub (never dared use....you'll see why). At booking, I asked how far the beach was from the unit and was told "A few steps from your door!" I'd read another review of this same unit, where the reviewer mentioned "..only if you jump off the cliff!" Turns out, the latter was right. Yes, ocean-front, but on a hill/cliff overlooking a tiny cove with a beach (invisible from these units), with McKenzie Beach to the left, but even that a few mins. walk through the forest, so barely visible unless you stood up on the deck. (Middle Beach itself, a small beach, is another 5 min. walk in the opposite direction & not even visible from most units anywhere) Okay, not the best, but not terrible. We were still CLOSE to the ocean.

I'd asked if there was indeed NO closet for clothes, as I'd also read. I was told there WAS, although it was quite small. Wrong again. There were only a few hooks above 2 drawers in the bedroom, and a very cramped bedroom, to boot, with an ill-fitting dust ruffle carelessly put in place. So it's 'quaint.'

The bathroom COULD have been okay, with slatted wall doors from the bedroom which you were supposed to have been able to open, for a view to the outside (but no privacy then!). One of ours was so warped & stuck, it almost jumped out of its track when we tried to open it all the way. Finally got it open and had to leave it like that, lest it break the next time. The lighting was another matter entirely. Almost NONE near the vanity; one globe-type bulb. Just 'super' for us gals! I ended up dragging in the living room floor lamp, but even that didn't help much, so did my 'face' out in the kitchen each day, with my own make-up mirror. How convenient.

And that floor lamp for the living room? Here's where our little adventure with Middle Beach Lodge really began! It was dim enough in the whole unit, w/o one bulb burnt out in that lamp. We asked for another bulb. You'd think we'd have asked for the moon. Sure, they got on it right away, but gave us a FLOODLAMP bulb, as well as leaving another bathroom GLOBE bulb...for a lamp that was designed for regular 60W. bulbs only! They'd put in the floodlamp bulb for us, which then sat a mere 1/4" away from the paper-like lampshade! Yikes! Were they HOPING to burn down the joint, and then blame us?! We tried 2 more times to get this rectified during our stay, yet never did get a proper bulb, despite the (feigned?) concern & empathy from the (various) women at the front desk. Same for the burnt-out bulb in the nightlight in the bathroom. Left with a note to the cleaning staff to replace it, please, it simply disappeared, never to return.

Though this made us uneasy, we tried to make the best of it....until the next day, when we checked out the BBQs that I'd ALSO asked about beforehand. Oh sure, there's a shared BBQ area....for use with BRIQUETTES ONLY! And NO briquettes, matches OR starter fluid supplied! And no plans to get any (by the Lodge) until summer! Nice. Good customer service.

I'd also asked ahead of time about the fireplace in the unit. Was it GAS? Twice, I was assured it was definitely GAS. Uh, no. It was
ELECTRIC, i.e., no heat from it, just a 'picture' of flames. Okay then!

Then there was the kitchen. OMG. We went to fetch the spatula to flip our food in the pan for our dinner. NO spatula. "Full kitchen." Sure. Since we were in the middle of cooking already, my husband used 2 forks instead, and burnt his arm in several places from fat flying. We later asked if perhaps someone had stolen it from the unit, and could we have one, please? Well, we "might" be able to "borrow" one from THEIR kitchen in the Lodge itself, "if" we needed it, but we'd have to give it back after use! Excuse me?????? Not a spare part IN this joint! No S&P shakers, either. Just those tiny packets with 1/4 tsp. in each, and most of the salt was gone anyway, and never replaced. And when I spilled a bit of raw rice on the floor and used a paper towel to clean it up, I discovered how black the floors were with dirt. Ewww.

What else could they do to make our stay more unpleasant? Well, how about not getting a message to us until the day AFTER it was left, because it had been "misfiled"? (what if it had been an emergency call?!) How about NO alarm clock in the bedroom? Yes, we got a 2-inch miniature one, & thankfully only needed it once, as its accuracy was up to 20 mins. off the time set. Or trying to get a drink in the Lodge's Great Room in under 20 mins. (no set bartender, ever) and having to tell them how to make the cocktail you ordered. How about never throwing on logs more than once/evening in the main Lodge's Great Room, even though it was quite chilly every night? Or their laundry facilities, with (only) one washer and dryer that looked like they hadn't been cleaned off in several years - ick! (we used a CLEAN laundromat in Tofino instead, adding to our costs)

After our first day (and one home-cooked dinner later), we received our little "check list" from the 'cleaning' staff, of the items they'd supposedly taken care of. "Garbage removed - CHECK!" NOT!! Our almost-full kitchen garbage was still there. "Counters, sinks, tub sanitized (if necessary)" -- ???! - CHECK! NOT!! Still water spots everywhere and ONLY sinks wiped out. I cleaned the bathroom mirror myself, from top to bottom, to clear off all the dust, so I could see....errr...the darkness.

There was also no little broom & dustpan to clean up your own messes if need be. At this point, since it IS a beach area, we had some areas around doors and in the kitchen in need of vacuuming (it's mainly hardwood flooring), so I asked when floors were usually cleaned (they hadn't been by day 2). We were told they do them "if they need it" (IF??? at a beach???), but they would "make sure" ours got done tomorrow. That was to be our 3rd day, and as per their policy, also time for a full linen change, so I had some hope.

We got our daily cleaning checklist left, with EVERY ITEM checked off and a pointed comment that said: "Enjoy your fresh new cabin." Yet we were left with only one tea towel in the kitchen, NO floor cleaning done (same bits of dirt everywhere they'd been), still sand and grit in the bathtub (from throwing our bathroom mat in for a clean one), still spots on counters, and NO bed linen change, either! (trust me, I checked) It was then we began to wonder what had been left from the PREVIOUS guests! EWWWW! I didn't want to touch anything at that point. So we began checking the other resorts for any possible openings for our last few days, and luckily we found JUST what we'd originally wanted, at Pacific Sands down the road.

We took one more walk to Middle Beach that night, which we were told is a "private" beach of the Lodge (not sure if that's legally correct), to find a group of people CAMPING there (supposed to be ONLY for use of guests of the lodge), as well as breaking trees in the forest for their fire. We stopped at the Lodge at the BEACH (their other section) on the way back to report this, but the staff person there nonchalantly said yes, someone else had mentioned it already but she'd have to wait until morning to report it to an unnamed "someone." She didn't know, either, if it was illegal or not to fell trees for campfires. Ugh.

However, our stay wasn't over just yet. Our last night in this dubious place, and we had another encounter. A very sad one. Next to Middle Beach Lodge is a campground, on McKenzie Beach. It was the May long wknd., with lots of campers and several beach fires going at night (and some fireworks). I suddenly found, on our deck, a poor, wet, old, arthritic dog, w/ a collar but no tags, and he was crying. Long story short, he was obviously lost & we couldn't find his people. We let him spend the night in our unit, giving him water (had no decent food left for a dog, though) & a safe, dry place to sleep. The next morning my husband went to ask if they could take him in (he was sneezing by then), feed him and help find his people, as we were then checking out. IF they're to be believed, they did say they would, and would call the other area resorts as well, to see if anyone had reported him missing. However, instead of following my husband as he'd done the evening before when he'd gone to ask the same thing (but there's no desk staff beyond about 10pm, turns out), he disappeared, and we never found him again. According to the staff, this "happens all the time" in this area. Oh, great. And no animal shelters of any sort listed in the phone book, that we could find. Another 'nice.' But one POSSIBLE credit to the Lodge's staff...maybe.

To their credit for certain, though, they DID give us a decent discount for all our troubles, before we left with now very saddened hearts, for Pacific Sands, with their well-deserved reputation of being a much, much better place to stay. But I still think of that poor dog...

In light of everything, I would NEVER recommend this place, unless you enjoy being deceived and being treated like, as other people have said, "an imposition" on the too-young, careless and inexperienced staff, or living with dirt. The positives of their free breakfasts (even with the xlnt. cinnamon buns), the fresh cookies at 8pm, and the ambiance of the Lodge's Great Room don't outweigh the rest of all the negatives....besides, I now wonder how much grime is forever embedded in all those 'cozy' chairs, couches and pillows?

NOTE: the "great food/wine" in my checklist refers to places on Vancouver Island, and including Ucluelet & Tofino, OTHER than Middle Beach Lodge (whose wine list rather sucks).

  • Stayed May 2009, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 6, 2009

we spent two days in the Middle Beach Lodge and were very luck to receive an unbeatable "walk-in" rate - $125. our first night we spent in a spacious suite - kitchen, fireplace, hot tub... and of course heavenly ocean views. for our second night we had to move to another room but this was conveniently done by the house keeper, so we didn't have to take care about anything. complementary breakfast was great - freshly baked muffins, rolls and croissants, juices, spreads, eggs... loads to chose from. if we ever had a chance again we wouldn't definitely come back here!

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issaquah, Washington
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 10, 2009

We spent 3 nights here last summer. Q bedroom with a loft. ( loft only accessible by a ladder-type stair). Gorgeous location, Clean/comfortable room with tiny kitchen. Good continental b'fast provided, from where we could watch the surf below. And in the evening we enjoyed the hot choc and cookies from the same room. There were a few bald eagles frequently flying over the lodge or perched in the trees along the driveway. We were fortunate to be there during sunny warm weather and enjoyed the long walks. Tofino is a pricey place but a lovely spot to visit. We also took a 20 minute flight seeing trip. Well worth it.

  • Stayed August 2008, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Copenhagen, Denmark
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 8, 2009

The hotel is next to the beach is all more or less separate lodges or small houses. The first we saw, at the right of the main building, we did not like but the the upgrades, to the left, were very nice.
They come with a small kitchen/living room and bedroom. The toilet comes with a spa from where you can enjoy the ocean view. There is a fake fire place in the living room which, despite fake, is still pretty nice.

Free internet/fitness centre

  • Stayed February 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Comox, Vancouver Island
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 25, 2009

We just came back from a three night stay at the Lodge. The price was excellent, a "WInter Special", that gave us a lovely room in the Lodge with a part ocean view, queen bed, ensuite, balcony, and included a delicious breakfast with many choices, including homemade cinnamon buns and croissants. Friendly helpful staff. We spent many hours in front of the big log fire, relaxing on the huge couches in the great room, letting the world go by. Luckily there was some wave action on the beach next door, so we watched the surfers have some fun. The weather was mild, as it usually is, and a bit rainy which is of course normal for this time of the year. Had a great lunch at the Dockside Pub, and also at Schooners Upstairs in the town. Did a little shopping too. Lots of stores open even though low season. Very few tourists. Highly recommend going to Tofino in the winter!

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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vancouver
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 15, 2008

My wife and I have stayed with the folks at Middle Beach Lodge in the past and absolutely loved everything. the view never changes, no matter what the weather is like, it is always stunning. The buildings are exactly how we remember the with the exception that there seems to have been no up keep on them for years, as if they are simply just letting the place fall apart. The biggest change seems to be the staff. It no longer feels like we are welcome when we walk through the door, it has become this big sense of inconvenience where everyone seems put off when you make a request. I don't know who is responsible for setting the exaple of what hospitality is, but apparently they are unsure themselves.

  • Liked — time spent away from hotel
  • Disliked — management
  • Stayed November 2008, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Middle Beach Lodge

Address: 400 MacKenzie Beach Road | PO Box 100, Tofino, British Columbia V0R 2Z0, Canada
Location: Canada > British Columbia > Vancouver Island > Clayoquot Sound > Tofino
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#5 Romantic Hotel in Tofino
#7 On the Beach Hotel in Tofino
#8 Family Hotel in Tofino
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Middle Beach Lodge 3.5*
Number of rooms: 64
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Also Known As:
Middle Beach Hotel Tofino
Middle Beach Lodge Vancouver Island

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