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“Nice location, lovely room but service spoiled the atmosphere!” 4 of 5 stars
Review of Long Beach Lodge Resort

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Long Beach Lodge Resort
4.0 of 5 Resort   |   1441 Pacific Rim Highway | PO Box 897, Near Tofino, Tofino, British Columbia V0R 2Z0, Canada   |  
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Hotel amenities
Ranked #2 of 17 Hotels in Tofino
Staffordshire
1 review
1 helpful vote 1 helpful vote
“Nice location, lovely room but service spoiled the atmosphere!”
4 of 5 stars Reviewed June 11, 2007

At first everything seemed perfect, lovely room beachfront deluxe, perfect views!! The service in the Great room was excellent the first night and the final night (we had the same guy both nights!) but the waitress in between was awful she even forgotten that we were sitting there and didn't bother to take our order, however saying that once the management were informed things improved. We thought that it was a one off only to find that we had a similar experience the following morning at breakfast. Our conclusion is this, go when it's quiet otherwise the service is sub-standard when it's busy. We were there for 4 nights in all and considering the cost we expected better, the start and the end of the stay was good but the other two nights were Friday and Saturday nights. Just a note for other travellers please be aware that the hotel doesn't have room service and it doesn't change travellers cheques, both of which we expected of a hotel commanding such high overnight fees!!!

  • Liked — the views
  • Disliked — the service
  • Stayed June 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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1,446 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (442)
Date | Rating
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English first
Austin, TX
Top Contributor
65 reviews 65 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed June 6, 2007

Fantastic, a world class resort. Great food and views. A beautiful place. And a once in-a-lifetime experience.

Stayed June 2007
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualicum Beach, B.C.
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 8, 2007

We celebrated our wedding Anniversary here and it was a truly memorable event. The hotel setting on Cox Bay was magnificent and our room was beautifully appointed. It was marvellous to go to sleep listening to the surf. What made this resort even more special was it's restaurant, from the complimentary breakfast buffet in the morning to gourmet dining in the evening. This resort is small, friendly and casual, no pretentious airs whatsoever. But the accommodations, service and dining are definitely 5 star.

  • Liked — The Restaurant
  • Disliked — Never found anything to complain about
  • Stayed May 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 1, 2007

we stayed at Long Beach for two nights just before Easter and absolutely loved it. I must confess that after reading some of the reviews about the place on here before we left, I was a little apprehensive about it, especially given the distance that we were going to travel to stay there just for a short time. However I needn't have been - it really is the most beautiful hideaway - the rooms are wonderful (I was very sad to leave ours with the double tub overlooking the beach!), the view from the room and from the main reception room was something very special indeed (even with the cold and foggy weather we had!) and the staff were fabulous - very friendly (and very helpful - particularly with the detailed background on, and gudiance with, the wine list). One of the guys on reception even offered to drive us to the airport in torfino when it looked like our transfer might have forgotten us - can't get much better than that! All in all, absolutely magical place, and we want to go back, for longer, next time!

  • Liked — the views!
  • Stayed April 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2007

Our second trip to this wonderful place. Sad to see unflattering reviews as we have never found the staff here anything but kind and friendly. They have always seemed genuinely concerned with our comfort. On one stay the outdoor lights came on at 4:30 in the morning, lighting up our room. When we brought it to the attention of our server at breakfast she said she would check on it for us. The lights never came on again.The accommodations are without a doubt luxurious. You can soak in the tub, drink champagne while listening to and watching the waves crashing on shore just outside your room. Overall the cost is on the pricey side but we have never been disappointed with the accommodations or the service. Rain or shine take a deep breath and relax, for you will feel as if you are in the center of the universe while here. We will return to this “center” again and again for certain.

  • Liked — Quite and peacefull.
  • Stayed March 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 10, 2007

We had a wonderful time at Long Beach Lodge. We booked it for an anniversary celebration & it's certainly a nice romantic spot for it!

Service was excellent - everyone from the check-in staff to waiters in the great room & dining room. We had arrived slightly early & I had a pounding headache & really hoped our room would be ready so I could lie down briefly. Unfortunately, it wasn't but we were offered the great room to go & relax in. The lovely young woman at the check-in desk must have put a rush on our room because not even 15 minutes later she came to find us & show us our room.

We dined twice in the great room. First with the more formal menu & second on the more casual one. Both were excellent & enjoyable. Breakfast buffet also very good. Lots of items to choose from with an additional menu for hot items if you wish.

We would definitely like to come back here again & look forward to doing so.

One note to consider - if you're looking for shops & a quaint town to wander, Tofino is not likely the place for you, but if you just want to relax by the crackling fire in the great room or soak in your huge tub overlooking the ocean, then definitely come here!

  • Liked — The incredible view from our room & the great room
  • Disliked — Nothing!
  • Stayed March 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria BC
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed March 4, 2007

We have 3 small kids and booked a 2 bedroom cabin. We booked around 8 months in advance and requested babysitters. When we phoned the week before, to check that everything was in order, we were told that the babysitters were all booked up. Clearly you need at least 9 months notice for babysitters. The staff were variable. At best they were indifferent, but the most upsetting aspect about the service was that anything appeared too much trouble. Any request was made to feel like we were asking a huge favour.

The room cleaners were appalling, and simply failed to clean. When I raised this with the front desk they consistently made me feel like I was making a fuss. On one occasion, when I had complained that a cleaned cabin should not have sand and dirt all over the floor and if I wanted to clean my cabin I would have gone self catering and paid a lot less, at the front desk I was told that indeed I should go self catering in future. I took exception and spoke to the manager. She was understanding but things never improved.

On the positive side, the position was outstanding, SOME of the retaurant staff were very nice, the food was excellent and the hotel was reasonably well maintained. We wouldn't stay again however.

  • Liked — position
  • Disliked — staff
  • Stayed August 2006, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Long Beach Lodge Resort

Address: 1441 Pacific Rim Highway | PO Box 897, Near Tofino, Tofino, British Columbia V0R 2Z0, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Clayoquot Sound > Tofino
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Tofino
#1 Romantic Hotel in Tofino
#2 On the Beach Hotel in Tofino
#2 Family Hotel in Tofino
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Long Beach Lodge Resort 4*
Number of rooms: 61
Official Description (provided by the hotel):
Welcome to our luxury Oceanfront Tofino Accommodations! A luxurious beachfront resort for the discerning traveler, is perched on the edge of Cox Bay, between the pristine beauty of Pacific Rim National Park and spectacular Clayoquot Sound. This cedar-shingled lodge offers 5 star amenities and casual service in a rustic setting, creating a perfect, serene retreat from everyday responsibilities. This area has become a year-round destination for those who revel in unspoiled wilderness. Walk along endless stretches of deserted beach, hike rainforest trails, explore the galleries and shops or simply sit, relax, watch and wonder at it all.Experience the natural beauty, exceptional amenities and handcrafted cuisine at Long Beach Lodge Resort, our luxurious Tofino resort located on a beautiful beach front acreage on Vancouver Island's rugged West Coast. The Resort is set amongst the native coastal vegetation and takes full advantage of the expansive sandy beach and the open ocean with wild west coast surf... in fact it is one of the few Tofino hotels that can claim such a spectacular locale. Come view Tofino's biggest waves from the comfort of our iconic Great Room and partake in some of our award-winning cuisine!Long Beach Lodge is the ONLY resort on Cox Bay Beach offering ANY of these in-house services:full service restaurant & lounge (Great Room) surf instruction & rentals with spa-like change rooms, lockers, hot tub & sauna (Surf Club Centre) boat charter service (Marine Adventures); whale watching, bear watching and other wildlife viewing We are honored to be recognized as the #1 Vancouver Island Resort by Condé Nast Traveler Magazine Reader Choice Awards AND a TripAdvisor Travellers' Choice 2013 winner! ... more   less 
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Also Known As:
Long Beach Hotel Tofino
Long Beach Resort

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