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Wickaninnish Inn and The Pointe Restaurant: Traveler Reviews

5.0 of 5
500 Osprey Lane at Chesterman Beach, Tofino, British Columbia V0R 2Z0, Canada
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Wickaninnish Inn and The Pointe Restaurant
Ranked #3 of 15 hotels in Tofino
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459 reviews from our community

Traveler rating
    341
    62
    30
    15
    11
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Families
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Couples
286
 
Solo
6
 
Business
7
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Calgary, Alberta
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
“The Wick has become an essential tradition ...”
5 of 5 stars Reviewed January 17, 2013

Our storm season visit to the Wick has become our annual tradition and serves as the perfect 'gateway' experience to the Christmas season. We take care to book our next year's visit before we leave and always ask for the same beautiful room. I will concede that the hotel and restaurant are pricey, but we know that in advance and budget accordingly for our stay.

First things: I do agree with an earlier reviewer that the menu items at the Pointe can come across as somewhat extravagant. The chef who designed them can be excused for indulging his virtuosity, but I would like to have one or two simpler options to choose from. I did find the concept of cheddar ice cream intriguing, but I confess I could gladly have killed for a slice of actual cheese with my apple pie. :) That said, I do applaud the presence of a delicious vegetarian option on the Pointe menu!

The lounge menu is smart and satisfying. After driving across the island, we always look forward to decompressing with a glass of wine and a basket of artisanal breads and cheeses while we watch the tide coming in. Later, we don the wet weather gear from our room and the wellies provided by the front desk, and go for a walk.

We have been able to tear ourselves away from the hotel for brief excursions into Tofino for lunch and for the odd rainforest hike and, of course, long beach walks. For the most part, however, we keep planning to spend more time out of our room, but the fire is so warm, the armchairs are so soft, the sound of the surf below our little balcony so intoxicating, and the constantly changing seascape outside our windows so mesmerizing - it's just very hard to leave.

Time stands still while we are at the Wick. The staff are reasonable, cordial, and accommodating. The atmosphere is relaxed and comfortable. The hotel is lovely and clean. The location is breathtaking. The weekend is healing.

I would share these tips:

If visiting in the late autumn and winter months, make sure to book a winter-capable vehicle for that cross-island drive.

Don't overlook the Driftwood Cafe in the Beach building. After a wonderfully rich, filling supper at the Pointe on our first night of our most recent stay, we opted for a lighter tapas-style meal at the Driftwood the following evening. Quite different, but just as lovely. And the young woman who managed the counter at the Driftwood was warm, expert, and generally fantastic.

The Driftwood Cafe is a great place to stock up on sandwiches, treats, and delicious coffees for the trip out at the end of a stay.

Do check the daily tide tables that appear in your room every day.

Do ask the front desk for wellington boots for the beach.

Visit the hotel's website and check out the Pointe menu so that you'll know what kind of foods and prices you will have to choose from. Also at the website, learn about the hotel's customer service policies and view the rooms.


And this goes for every hotel, whether it's a luxury resort or budget inn:

Do, for heaven's sake, tip the people who prepare your room. Every day, because the same people don't service the same rooms every day. If ever anybody deserves our recognition and thanks, it's the person who picks up our wet towels and makes our bed.

Room Tip: Our preference is a premier room in the Point building. Quiet, private, a spectacular view, and the...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rosie016 about Wickaninnish Inn and The Pointe Restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, Maryland
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“Truly great, but with one caveat”
5 of 5 stars Reviewed January 7, 2013

We were guests at the Wickaninnish Inn over New Year’s, 2012/13. We stayed at the Wickaninnish in late spring about 5 years ago on a West Coast getaway after finding it listed in Relais & Chateaux. After that visit we decided that we’d like to return to the resort for a New Year’s celebration sometime in the future when our travel plans would allow. We’re glad we did.
Overall the stay was very enjoyable, and there were definite highlights to the visit. Our room was absolutely outstanding; the view was memorable (literally a moving painting of waves and tree covered shore) and the design, décor, and cleanliness were all we could ask for. We did take advantage of a couple of the special New Year’s activities, the nature walk that was quite informative and enjoyable, and the boat tour that was absolutely terrific. We enjoyed the ambience of the dining room and were lucky to have the same excellent waiter (who also doubled as the Maitre D') for all three evenings. We’d anticipated that we would find the food to be equally outstanding, but unfortunately for us that was not quite the case. The food was a little bit “over the top” for us, too complicated and fancy. The natural taste of the advertised main ingredient of both entrees and appetizers was in most cases overwhelmed by competing flavors. It’s our recollection that five years ago the food was different. This time we were disappointed with the food offerings and found it a challenge to eat three dinners in a row at The Pointe Restaurant. As a suggestion we’d ask the chef to include on the menu a selection of entrees that are more “simply prepared” (but with the same very high quality of the restaurant). Not everything has to be layered, stacked, sauced, smoked, and the like. We likely will return to Wickaninnish for a repeat visit sometime in the future, but may opt to eat at least some of our dinners off-site unless a menu enhancement has occurred. The Wickannish is stated to be the best hotel/inn in Canada- and based on many travels in Canada, the U.S. and elsewhere we think this is true--with the caveat to simplify the food but retain its gourmet quality.

Room Tip: Ask for a premier room on a high floor.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Michael W about Wickaninnish Inn and The Pointe Restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelationswick, Guest Relations Coordinator at Wickaninnish Inn and The Pointe Restaurant, responded to this review
January 9, 2013
Dear Michael W,
We appreciate and thank you for posting a Review on Trip Advisor of your recent stay at the Wickaninnish Inn and sharing your experience with our online community.
While we are absolutely thrilled you once again enjoyed your stay, your accommodations and the activities portion of our New Years Package, we were most disappointed to read that you found the quality of food at The Pointe Restaurant to be “over the top” and too complicated. Please accept our most sincere apology in this regard and we certainly appreciate you providing our Chef with a few menu suggestions during your stay. We would, of course, welcome any further suggestions you may have but will take what you have already provided to heart and thank you for it.
With just a little advance notice and pre-planning, our culinary team is always happy to prepare a special meal for any of our guests to ensure their meal meets their individual flavour preferences as well as any dietary requirements they may have. Please keep this option in mind for a return visit to our Inn as it would be our pleasure to prepare a special meal for you.
As we take our guests’ feedback very seriously, a member of our Senior Management team will be in touch with you to personally discuss your experience with you.
Again, we are very sorry that we did not meet your expectations and truly hope you will allow us the opportunity to learn from your experience and provide exactly what you would most enjoy on your return.
Sandy Stocker
Guest Relations Coordinator
Wickaninnish Inn & The Pointe Restaurant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“AMAZING escape to paradise for Canada!”
5 of 5 stars Reviewed January 4, 2013

Everything was amazing about this place. The service was excellent. Amazing view from the rooms and from the suites. Will come back every year!
The food was delicious. The town is small and cozy and really forces you to relax as there is not much to do there but enjoy the ocean breeze and quietness.

Room Tip: Franklin suite is great! It's a corner suite, so you get a view of the forest and a view of the...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Excitedtraveller1111 about Wickaninnish Inn and The Pointe Restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherwood Park, Canada
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“gorgeous location”
5 of 5 stars Reviewed December 29, 2012

Our room was fabulous!. The deck is a great place to watch the ocean or listen to the waves later in the evening. The decor is modern and updated. The room was crisp and clean. Shower was awesome. The food at the restaurant was fantastic, service was excellent and the view is unbelievable. Would love to go back!!!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask sptravelfamily about Wickaninnish Inn and The Pointe Restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
Top Contributor
86 reviews 86 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
“There's a reason it's on all of the "Top in the World" lists....”
5 of 5 stars Reviewed December 27, 2012

I just returned from 4 days at The Wick and everything exceeded my expectations. The hotel is beautiful - inside and out. The setting is incredible and the service is great. Very professional without being too formal. The rooms are very well done, as noted by other reviews, and include some really nice touches like rain gear, a Bose sound system (complete with 10 CDs by Canadian artists), and a DVD player.

A couple suggestions should you plan to go:
* If you want crashing surf RIGHT outside your window, which I did, then stay in the Pointe building. If you stay in the Pointe building (rather than the Beach building), my suggestion is to stay on the 3rd (top) floor and in a low-number room (ex: 301, rather than 315). The low numbers are further from the elevator but, more importantly, they are further out on the point, so you get more of the surf experience. Ask if your room has a tree in front of it - you can get completely unobstructed views or views that have a tree or two in them.
* Eat at the Pointe restaurant. Great food, really interesting cocktails, lots of local wines to sample.
* If you fly into Victoria, the drive from the airport is about 4.5 hours. If you go in the storm season, like I did, rent an SUV. The drive is pretty but there was LOTS of snow.

Definitely worth every cent and I'm already planning my return trip. And I've only been home two days!

Room Tip: As noted above, all of the rooms have a great view. I'd suggest a higher floor (so you have les...
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Ask OaklandBK about Wickaninnish Inn and The Pointe Restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wickaninnish Inn and The Pointe Restaurant

Also Known As:
Wickaninnish Inn And The Pointe Restaurant Hotel Tofino
Wickaninnish Inn And The Pointe Restaurant Hotel
The Wickaninnish Hotel And Pointe
Wickaninnish Inn
Address: 500 Osprey Lane at Chesterman Beach, Tofino, British Columbia V0R 2Z0, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Clayoquot Sound > Tofino
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotels in Tofino
#2 Romantic Hotels in Tofino
#3 Family Hotels in Tofino
#3 On the Beach Hotels in Tofino
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Wickaninnish Inn, a Relais & Chateaux property since 1997, overlooks the Pacific Ocean from a rocky point on Vancouver Island’s rugged west coast, near the eclectic town of Tofino and Pacific Rim National Park. Two contemporary cedar buildings, set against a backdrop of ancient rainforest, boast an extensive local art collection (complemented by the neighbouring wood carving shed), and all rooms and suites offer ocean or beach views, gas fireplace, soaker tub and individual balcony. Uncompromising service, including a Clefs d’Or Concierge team, is a standard. The sole resort on Chesterman Beach, Tofino’s longest at 2.5km/1.5mi, the Inn is home to refined West Coast cuisine at The Pointe Restaurant and naturally-inspired treatments at its intimate Ancient Cedars Spa. Tofino’s McDiarmid family welcomes you to this locally owned, world renowned sanctuary offering Rustic Elegance on Nature’s Edge. ... more   less 
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