We stayed here while we were travelling around BC by car this summer. The rates are high, but we thought it would be worth it given all the good reviews we read about the location. The location was indeed quite nice. The room was very nice as well, but the service was lacking. The used towels were left behind on the bathroom floor after the turndown service. We also found the front desk people a little unusual in their expressions, although their service was OK. Its subtle and hard to explain. My wife and I, both world travellers, felt that may be they are not used to having many non white customers. Or may be our instinct was wrong. In any case, we didn't feel the warmth that several other reviewers described.
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