Stayed here for two nights for a business trip. As advertised this hotel is undergoing extensive renovations, and it shows in a positive way. Upon arrival the check in was fast and pleasant. We were given a corner room on the third floor (where the gym and pool are located which also looked great.) The overall look of this room was very nice and modern, finished with dark tones...lots of dark brown and blacks. We were very impressed with the cleanliness and presentation of the room. We had a king bed, with a desk/workstation. Unfortunately there was only one chair at the desk, it would have been nice to have another.
The signature feature of these rooms is obviously the bathroom with the "smart glass" wall. As mentioned in other reviews, this is the wall that overlooks the rest of the room and is clear when the bathroom door is open, and turns opaque when the door is closed. It is pretty cool for those who have never experienced it, but it also has a few drawbacks as we discovered.
The wall offers little privacy either visual or sound even when activated. My biggest complaint is with the bathroom lighting. Even when activated, the smart glass wall emits a large amount of light into the rest of the room which can be a problem if you are sharing the room. I had to wake early, and by being in the bathroom I woke my fiance just by the amount of light the wall lets through. Coincidentally, as much as the smart glass lights the rest of the room, I found the area of the sink and mirror to be very poorly lit. Lighted mirrors or additional ceiling lighting would be most welcome.
Some have complained that there is no full length mirror in the room. Actually there is one on the back of the closet door, but as these are finished in black it is difficult to locate unless you are really searching for it.
We have read other reviews about the location of the hotel, and agree that this area of the city is pretty rundown and shady. Luckily we didn't experience any prostitutes or panhandlers that some other reviewers have.
Another disappointment was that the hotel does not offer underground or onsite parking, but rather parking across the street in a parkade. In the grand scheme of things, this is a minor complaint but an irritation none the less. The lower levels of the parkade are off limits to the hotel, which means you may very likely may have to park on the 4th floor or higher (roof!).
To us no biggie, but to the elderly or in the middle of winter it would not be fun to have to trudge across the way to the hotel. As a footnote we were almost hit by one of the valet drivers who must have been blinded by his shiny Griswold white shoes and couldn't see the speedometer! (Haha). I wouldn't be laughing if it was my car though!
Overall this hotel has obviously made some improvements, and though the rooms have a wow factor, when we consider the above and the sketchy location we wouldn't stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your feedback, T L, it is important to us. The change in this part of the city has been quite dramatic although it is considerably harder to shed a reputation. Today, clustered within a 5 minute walking radius of the Ramada, you will find many of the best restaurants the city has to offer. The construction across the street is for the Wood Innovation and Design Centre, a world class initiative that will house the Masters of Engineering program for the University of Northern British Columbia, and within the immediate downtown area there are a number of projects which total well over a hundred million dollars that are currently underway. Even if the Ramada is not in your future plans I would encourage you to return to this part of the city and see for yourself, the significant changes taking place in the months to come.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.