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“This is a great hotel and a great price. Perfect location...” 4 of 5 stars
Review of Ramada Penticton Hotel and Suites

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Ramada Penticton Hotel and Suites
3.0 of 5 Hotel   |   1050 Eckhardt Avenue West, Penticton, British Columbia V2A 2C3, Canada (Formerly Ramada Courtyard Inn)   |  
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Ranked #6 of 43 Hotels in Penticton
Penticton
1 review
“This is a great hotel and a great price. Perfect location...”
4 of 5 stars Reviewed April 10, 2014

This is a great hotel and a great price. Perfect location with beautiful grounds and nicely kept rooms. We always stay here when in Penticton.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon_Ferguson, General Manager at Ramada Penticton Hotel and Suites, responded to this review, April 11, 2014
Thank you for your review. Many thanks for staying with us whenever you are in Penticton - we really appreciate your business and your comments!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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857 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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  • French first
  • German first
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English first
Calgary, Canada
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
Reviews in 29 cities Reviews in 29 cities
301 helpful votes 301 helpful votes
4 of 5 stars Reviewed April 6, 2014

This hotel is an all around great bet, they have a fab setting with an inner court yard and above average rooms in most cases, nice comfortable beds, great pillows and bedding. Décor is brown on brown a bit boring but still nice.

Staff is friendly and we stay here at least 6 times per year normally for 5 days at a time and we prefer the tower rooms but they are a pain if you have a pet as you have to use the elevator so we use the walk out rooms, this time we upgraded to a Jacuzzi suite mostly for the extra room and it was great with a sunny patio with chairs and table.

Nice pub with good food on site plenty of parking and most of the rooms have patios or balconies and parking is in front of the rooms except for the tower.

We had a room on the highway side and we did hear traffic at night, also rooms are very dark at night as lighting is not adequate but not a deal breaker.

They lost one full star because of an housekeeping issue and poor follow up. My wife took the pups for a walk and came home at 10am and put the Do Not Disturb Sign on the door, so she could shower etc, I picked her up at 11:20am and we took the sign off we returned at 4pm and no housekeeping at been done, I went to the front desk to ask why and they said because of the sign on the door. This was sheer laziness on behalf of the housekeeper and not excusable IMHO. The majority of hotels always call before they leave to ask if you need anything if they miss your room during the day, also when a guest complains please have the staff trained to show up at the door with new towels amenities and coffee even if the guest does not ask because then you would have mitigated the issue and then everyone would be happy anyways you can tell it made me mad how the hole thing happened and was handled, I did ask for remediation but nothing was offered.

I still love the hotel and staff and will be a returning customer as it is the best in Penticton has to offer IMO.

Room Tip: Don't get talked into a highway facing room and don't let housekeeping push you around.
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  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon_Ferguson, General Manager at Ramada Penticton Hotel and Suites, responded to this review, April 11, 2014
Thank you for your review. I really do appreciate the time that you took to write your review. Firstly, I am delighted you enjoyed your stay and took advantage of all our amenities at the hotel. Secondly, I really appreciate your detailed comments on your housekeeping experience. You are correct in what you say and I have printed your comments to review with the team our policies and procedures for such a situation. Many thanks for your continued business with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Penticton Hotel and Suites

Address: 1050 Eckhardt Avenue West, Penticton, British Columbia V2A 2C3, Canada (Formerly Ramada Courtyard Inn)
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Penticton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Penticton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Penticton Hotel and Suites 3*
Number of rooms: 125
Official Description (provided by the hotel):
Whether you are enjoying the beautifully appointed rooms and suites or our two acre landscaped courtyard, you will be surrounded by many personal touches that are the hallmark of the Ramada Inn & Suites in Penticton, B.C. Next door to great golf & close to skiing Minutes to popular beaches & shopping Winery or sightseeing tours available Kettle Valley Station Pub onsite Outdoor pool & hot tub ... more   less 
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Also Known As:
Ramada Inn & Suites Penticton Hotel Penticton
Ramada Inn And Suites Penticton
Ramada Inn Penticton
Ramada Inn Hotel Penticton
Ramada Penticton
Courtyard Penticton
Penticton Ramada

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