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Penticton Lakeside Resort Convention Centre & Casino
3.5 of 5 Resort   |   21 Lakeshore Drive West, Penticton, British Columbia V2A 7M5, Canada   |  
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Ranked #12 of 44 Hotels in Penticton
Hanna, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely”
4 of 5 stars Reviewed March 12, 2014

We recently met our family members here to share our parents 60th wedding anniversary. The penthouse suite is wonderful and nice to entertain in. We had very good meals at the Hooded Merganser restaurant. The staff at the restaurant were wonderful with our parents and treated us exceptional.

Room Tip: Rooms on the lake had a beautiful view.
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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367 reviews from our community

Traveler rating
    94
    131
    76
    38
    28
See reviews for
55
152
9
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Edmonton, Canada
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed February 6, 2014

The wife and I were here in September 2013 for a wedding and let me tell you it was an amazing place to stay. Right from check in to check out there was nothing lacking. All the staff were very friendly and helpful. The beds were comfortable, and the rooms were great.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
godpr, General Manager at Penticton Lakeside Resort Convention Centre & Casino, responded to this review, March 25, 2014
Dear Valued Guest

We appreciate the time you took to write this response and share your experience with us! We are so pleased that your time with us was most enjoyable and memorable and that we were able to accommodate all your needs not just as a wedding patron, but as one of our own valued hotel guests. We hope you and your wife will visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed February 4, 2014

Was in Penticton on business and found the Lakeshore Resort Conventions Centre to be top quality hotel. Casino was a bit same-old but all other aspects of the place are worth staying for. Great Staff, nice restaurants (be sure to stay for Breakfast), and a spectacular view of the lake.

Room Tip: Ask for lakeview
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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandgate, United Kingdom
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed January 17, 2014

We had 3 nights here in August, in very hot weather. It was great to have a private beach with a nice little bar to relax by. Rooms were of a good size and decor a little underwhelming but perfectly comfortable. Good choice of restaurants/bars and close enough to town to walk in. Quite a busy place, I guess due to the casino but staff were friendly and helpful. All in all, a nice place to go to enjoy a few days by the lake.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
godpr, General Manager at Penticton Lakeside Resort Convention Centre & Casino, responded to this review, January 30, 2014
We appreciate the time you took to share your experiences at our resort and we are glad to hear that you were able to take advantage of our private beach and enjoy our on-site restaurants and bars as well as the adjacent casino during your stay with us. We look forward to hosting you again on your next visit to Penticton.
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Edmonton, Canada
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed January 16, 2014

This was a wonderful experience, You would have to give the rooms at least 5 star. Carded (private) elevator . Beautiful decor! The breakfast restaurant is out over the lake (GREAT VIEW) but a little pricey.
Also attached CASINO

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summerland
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 16, 2014

I won a free night here, so please don't think me ungrateful with my criticism. We were given a nice queen room, but when we came back from dinner there were kids playing hockey in the hallway. We had to phone down twice and twice the bell man told them to stop. The THIRD time I asked for a new room, and we were upgraded to a King room with a lakeview and given a breakfast voucher. The noise from the Barking Parrot bar drifted up a bit but settled down later. There is a lot going on at this hotel, so I can't recommend it if you want something quieter. and don't be a jerk and let your kids disturb other people, especially in a higher end hotel.

Room Tip: Ask for a room away from the bar and kids.
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
godpr, General Manager at Penticton Lakeside Resort Convention Centre & Casino, responded to this review, January 30, 2014
Dear guest,

Thank you for your review. We apologize if, during your stay, some of our other guests' children were not being as accommodating as they should have been, however, we are glad to have been able to compensate you with a new room and complimentary upgrade. Guest comfort, ease and happiness is one of our top priorities and we labor to ensure that each time you and your family visit our resort, you leave very much contented.
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Vancouver, BC
Level Contributor
181 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 589 helpful votes
4 of 5 stars Reviewed January 11, 2014

Stayed at the Penticton Lakeside Resort Convention Centre for business due to it's convenient location and ample on site amenities. Since I was staying multiple nights it was great to have several food options right on site. Staff was very helpful and accommodating. Rooms were standard in terms of cleanliness and quality. Lakeside views are impressive. As noted by other reviewers there was a fair amount of noise - Was surprised to be woken up by a group drunkenly roaming the halls at 3am on a Tuesday night. Would stay again because of the convenience, but will be requesting to be situated in a quieter location away from the party crowd.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
godpr, General Manager at Penticton Lakeside Resort Convention Centre & Casino, responded to this review, January 30, 2014
Dear guest,

Thank you for your feedback. We appreciate your comments and considerations with regards to our resort's diverse activities and amenities and obliging staff. We are always happy to accommodate your needs, and look forward to securing you a quiet, comfortable and relaxing room during your next visit with us. Thank you for taking the time to share your experience with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Penticton Lakeside Resort Convention Centre & Casino

Address: 21 Lakeshore Drive West, Penticton, British Columbia V2A 7M5, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Penticton
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Penticton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Penticton Lakeside Resort Convention Centre & Casino 3.5*
Number of rooms: 204
Official Description (provided by the hotel):
Penticton Lakeside Resort is a full service hotel in Penticton that offers luxurious amenities, clean, spacious rooms, and a spectacular view of Okanagan Lake. We offer a number of dining options, nearby attractions, and room accommodations to ensure that you can thoroughly enjoy your stay with us. ... more   less 
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Also Known As:
Penticton Lakeside Resort Convention Centre Hotel Penticton
Penticton Lakeside Resort Convention Centre And Casino
Penticton Lakeside Hotel Convention Centre

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