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“Good Family Hotel” 3 of 5 stars
Review of BEST WESTERN Inn at Penticton

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BEST WESTERN Inn at Penticton
2.5 of 5 Hotel   |   3180 Skaha Lake Road, Penticton, British Columbia V2A 6G4, Canada   |  
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Ranked #6 of 43 Hotels in Penticton
Certificate of Excellence 2014
Port Moody, Canada
1 review
3 helpful votes 3 helpful votes
“Good Family Hotel”
3 of 5 stars Reviewed April 11, 2014

Older building but renos seem to be underway. Huge property with indoor and nice indoor pool. Quaint breakfast area with good food. Pretty good location to shopping and main streets as well as close to Skaha Lake.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review, April 25, 2014
Dear Jim H,

We would first like to thank you for your review with regards to your recent stay with us. We are pleased to find out that you enjoyed your accommodations and our Deluxe Continental Breakfast in particular. Renovations are constant with a building like ours and over the course of this winter we have added granite countertops and vanities in all of our kitchens and bathrooms. In recent years we have also added Flat Screen Televisions and a Kuerig Coffee Maker in each room as well as upgraded bathroom amenities and linens. We hope you will return to stay with us again!

Thank you for your business!

Kind Regards,
Betsy Hogg
General Manager
Best Western Inn at Penticton
250-493-0311
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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288 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Vancouver
Top Contributor
126 reviews 126 reviews
36 hotel reviews
Reviews in 39 cities Reviews in 39 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed April 11, 2014

Super comfortable beds and clean rooms. Great staff from reception to the breakfast staff. Basic breakfast. Large flatscreen tv in room which would be great if it had on demand movies. Nice central location.

Stayed April 2014, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review, April 16, 2014
Dear LLHH,

We would first like to thank you for your review with regards to your recent stay with us! We are pleased to know you received the quality level of accommodations and service that you deserve as one of our valued guests. It is also great to hear that you were able to enjoy some of the many amenities we have to offer such as big screen TVs and our comfortable beds. We will take your suggestion of On Demand Movies to our next management meeting and evaluate whether that is a service we may be able to provide for our guests in the future.

Thank you for your business and we look forward to seeing you again in the future!

Kind Regards,
Betsy Hogg
General Manager
Best Western Inn at Penticton
250-493-0311
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitehorse
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 4, 2014

Awesome accommodation - fabulous staff - great price. Pet friendly. I have mobility issues and love the ground floor access. Breakfast choices are excellent - the best variety & selections we have encountered across Canada & the USA. We will definitely be back.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review, April 16, 2014
Dear John B,

We would first like to thank you for your review with regards to your recent stay with us as well as for your repeat business! We are pleased that we are able to provide the quality level of accommodation and service that you deserve as one of our valued guests. It is great to hear that the breakfast is one of the amenities you enjoy most and we are happy to be able to provide that for you.

Thank you again for your business and we hope to see you again in the near future!

Kind Regards,
Betsy Hogg
General Manager
Best Western Inn at Penticton
250-493-0311
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Qualicum Beach, Canada
Top Contributor
53 reviews 53 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 26, 2014

We picked this hotel as a stop after a long day's drive. We were not disappointed.

Located in a quiet area of the city composed of motels, newer condos and retirement home complexes, it is also close to a nice park at the north end of Skaha Lake.

A two story, design around a nice central courtyard that contains an outdoor pool, play area for children, some barbeque grills and seating area, it would provide a relaxing rest for those travelling in the summer where you could safely turn the kids loose after a long day in the vehicle. There is also an indoor pool and hot tub for the cooler months and an exercise room with the traditional set of equipment.

The staff at check in were helpful, informative and pleasant. The lobby is spacious, clean and well maintained.

This is a "mature" building but rooms have been well maintained and ours was very clean, recently renovated and decorated. The age and construction style of the time may reflect some of the comment on sound proofing noted by other reviewers. It was not a problem during our stay.

We had a ground floor room which had two doors, one onto the parking area and the other opening onto the central courtyard.

There were three restaurants within walking distance (no more than a five minute walk) one Chinese, one Thai and a pub restaurant.

Room was large and ours had a fridge, small microwave and a single cup at a time coffee maker. The desk was large enough for those who with work to do and the wireless internet was problem free.

The bathroom was a tad small but every thing was clean and in good working order. The bed was comfortable.

Breakfast was in a nice second floor room with lots of windows and was quite substantial.

Room Tip: If you were travelling with children, I would ask for a ground floor room opening onto the central c...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review, April 9, 2014
Dear Brian G,

We would first like to thank you for your review with regards to your recent stay with us! We are pleased to know that you received the quality level of service and accommodation that you deserve as one of our valued guests. It is great to hear that you enjoyed your stay with us and that our staff were helpful to you.

We thank you for your business and we hope that you will return to stay with us again in the future!

Kind Regards,
Betsy Hogg
General Manager
Best Western Inn at Penticton
250-493-0311
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Osoyoos, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2014

We would highly recommend this property to anyone seeking clean, comfortable quality accomadation at resonable prices. Great Value, good facilities and a very nice complimentary breakfast ... It is our hotel of choice in Penticton BC

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review, April 9, 2014
Dear Roger J,

We would like to thank you for your review with regards to your recent stay with us! We are pleased to know you received the quality level of accommodation that you deserve as one of our valued guests.

We thank you for your business and for your recommendation of our facilities. We hope to see you again in the near future!


Kind Regards,
Betsy Hogg
General Manager
Best Western Inn at Penticton
250-493-0311
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 3, 2014

very comfortable beds, good breakfast, walls a little thin, we could hear the shower next door but overall a great place to stay close to everything. Love the pools, we stayed in the summer and used the outdoor pool and in the winter and used the indoor pool and hottub, great accommodations

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review, March 7, 2014
Dear Rosemary N,

We would first like to thank you for your review with regards to your recent stay with us! We are pleased to know we were able to provide you with the quality level of accommodation and customer service that you deserve as one of our valued guests.

We thank you for your business and we look forward to your next visit!

Kind regards,

Betsy Hogg
General Manager
Best Western Inn at Penticton
250-493-0311
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penticton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 17, 2014

hot tub not hot enough, too much supervision "cop like" at the breakfast, must have a lot of cheaters. room is a very nice size and has nice kitchenette. I don't understand why the motel puts everyone to so close together and the dog owners on the top floor. just a nice comfy place to stay, same price as Super 8 and has a great breakfast.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review, February 20, 2014
Dear Alice C,

Thank you for taking your time to provide us with your feedback. We are pleased you found your stay to be comfortable. We are also pleased to hear you enjoyed our complimentary hot breakfast. Your feedback through our brand surveyos also appreciated by our team. Thank you for rating us 100% in the service and cleanliness categories.

Thank you for your business and we look forward to serving you again in the future!

Kind Regards,

Betsy Hogg
General Manager
Best Western Inn at Penticton
250-493-0311
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Inn at Penticton

Address: 3180 Skaha Lake Road, Penticton, British Columbia V2A 6G4, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Penticton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#5 Family Hotel in Penticton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Inn at Penticton 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
In all seasons, the Best Western Plus Inn at Penticton truly is a resort for every traveler. Whether you are staying with us for business or pleasure, you will appreciate our contemporary, spacious hotel rooms designed with your comfort in mind. The needs of our valued guests is our primary focus, which is why we offer quality furnishings and numerous amenities to suit our guests' every need. Most of our guest rooms overlook a large, beautifully landscaped courtyard with a heated swimming pool, barbecue pit and children's playground. Our indoor swimming pool and whirlpool, in a lush tropical setting, offer unparalleled fun and relaxation. We also offer a Deluxe Continental Breakfast for each of our registered guests in the morning. Whether your stay is for business, or for pleasure, our staff is continually working to exceed all expectations. ... more   less 
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Also Known As:
Best Western Plus Inn At Penticton Hotel Penticton
Best Western Hotel Penticton
Penticton Best Western
Best Western Penticton

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