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“Clean hotel at a non-location” 3 of 5 stars
Review of BEST WESTERN Inn at Penticton

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BEST WESTERN Inn at Penticton
2.5 of 5 Hotel   |   3180 Skaha Lake Road, Penticton, British Columbia V2A 6G4, Canada   |  
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Ranked #4 of 44 Hotels in Penticton
Certificate of Excellence
New York, NY
Level Contributor
172 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Clean hotel at a non-location”
3 of 5 stars Reviewed August 30, 2013

The hotel itself is a standard Best Western with all the features you would expect. All rooms are located around a large central space with a swimming pool and lawn. Rooms on the ground floor have terraces which open onto the green space. The rooms are fine and clean, wifi works well.

Breakfast is taken on the upper floor above the reception and has a good selection of warm and cold dishes. It can get pretty crowded during peak times but it's acceptable.
Staff is mildly friendly. Check-in took very long as there was only one receptionist and it all took ages. No way of having all documents ready as a Best Western Diamond member!

The main setback of the hotel is that it's just "nowhere" - quite a distance from the city centre, and also too far to walk from the nearby lake. There are some simple restaurants nearby (including a good Thai option), but nothing to write home about.

All in all a clean hotel for a night or two.

Stayed October 2012, traveled with family
Helpful?
1 Thank Gerhard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review, August 31, 2013
Dear Luciferito,

We would first like to thank you for your review with regards to your recent stay with us! Our team is appreciative of the ratings you've given us. Your comments with regards to the cleanliness of the rooms and grounds, as well as the quality of the breakfast are pleasing to us, as we take great pride in providing these amenities for our guests. Your comments in regards to location are somewhat troubling to us, however, as we are located just shy of two blocks from the sandy beaches of Skaha Lake and just a five minute drive from the heart of downtown.

We hope this not prevent you from staying with us during your next visit to Penticton! Thank you for your business!


Kind Regards,
Betsy Hogg
General Manager
Best Western PLUS Inn at Penticton
250-493-0311
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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375 reviews from our community

Traveler rating
Traveler type
Time of year
Language
Vancouver
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 29, 2013

Have stayed at this Best Western numerous times over the past decade. The rooms have always been clean, and upgrades are constantly being made to the facilities. The hotel is suitable for families, including: two pools, playground and sandbox, kids movie night in the summer, and semi-enclosed courtyard. The complimentary breakfast is better than what you'd expect to receive.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Chad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review, August 31, 2013
Dear Chad S,

We would first like to thank you for your review with regards to your recent stay with us! Our team is appreciative of the ratings you've given us and it is very gratifying to hear that you return to stay with us on a regular basis. We take great pride in providing a family friendly environment for our guests to enjoy when they stay with us, and we are pleased to know that you received the quality level of accommodations you deserve as one of our valued guests.

We thank you for your business and we hope you see you again on your next visit to Penticton!

Kind Regards,
Betsy Hogg
General Manager
Best Western PLUS Inn at Penticton
250-493-0311
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Comox, Canada
2 reviews
4 of 5 stars Reviewed August 28, 2013

This hotel had two pools for me to enjoy with our grandchildren. We enjoyed the movie night and the proximity to the beach as well. They loved the breakfast, especially the waffles. We went wine touring and found restaurants and shopping in close proximity.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service

Review collected in partnership with Best Western

Helpful?
Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review, August 29, 2013
Dear William F,

We would first like to thank you for your review with regards to your recent stay with us! Our team is appreciative of the ratings you`ve given us. It is great to hear that your received the quality experience that you deserve as one of our valued guests. Our property is very family friendly and it is nice to hear you were pleased with that aspect as well as the location!

We would like to thank you for your business and we hope you will return to stay with us again on your next visit to Penticton!

Kind Regards,
Betsy Hogg
General Manager
Best Western PLUS Inn at Penticton
250-493-0311
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 24, 2013

The Best Western at Penticton is that rare hotel, one that is particularly appropriate for a family travelling with young active children. The location is within walking distance of Skaha beach and the hotel itself is provided with facilities for the active youngster. The hotel is built around a grass play area which contains swings and slides, has a reading area provided with books and even has a small area where films can be shown outdoors for the children at night. The pool is in this grassy area and is handsome and well provided with recliners for those with sunning more than swimming on their minds. There is also a very decent indoor pool. This is not a grand hotel and the public areas are small and the well kept rooms are somewhat basic, but everything that you need is there. The staff is friendly and helpful, and the complimentary breakfast is quite adequate.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank oldozfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review, August 29, 2013
Dear Oldozfan,

We would first like to thank you for your review with regards to your recent stay with us! Our team is extremely pleased to hear that you experienced the quality level of accommodations that you deserve as one of our valued guests! We take great pride in providing our courtyard and pool areas for our guests and we are glad to know you were able to make use of those amenities!

We thank you for your business and we hope to see you again on your next visit to Penticton!

Kind Regards,
Betsy Hogg
General Manager
Best Western PLUS Inn at Penticton
250-493-0311
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
174 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed August 24, 2013

We stayed here on our way back from the Kootenays because we wanted to spend an afternoon visiting wineries on the Naramata Bench (a very enjoyable thing to do if you have never tried it, I strongly suggest a visit to Elephant island for the stellaport and a new winery named Ruby Blues). We used to stay at the inn when our sons attended the Okanagan hockey school, but it had been a number of years. The inn is really a fancy motel, with 2 stories of rooms surrounding a medium sized pool in a grass and treed garden area. There is an indoor pool at the other end of the property that we did not visit. When we arrived the place was full with a car show in town, we got the last room because we had a reservation and were upgraded to a suite at the back. The suite consisted of 2 bedrooms, 2 baths, and a combined living room, eating area and kitchen. Everything was very clean, each room had a TV, the beds were good, and the bathrooms clean. The rooms are a bit on the small side, and tight if you want to keep your luggage in the bedroom with you. The decks are common along the back (which is an unfortunate part of the design) and there is a common walkway along the front of the rooms. The breakfast room is upstairs off of the reception area at the front of the complex. Hotel inclusive breakfasts are generally simple affairs and dominated by carbs, but this one is better and included eggs and sausage/bacon, small pastries, and a variety of fruits. Coffee was good and juices less processed than most. I would recommend the inn for travellers or visitors to Penticton.

Room Tip: I suspect an upper room is quieter, and we found the back rooms quiet.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank JohnAnn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review, August 29, 2013
Dear JohnAnn B,

We would first like to thank you for your review with regards to your recent stay with us! We are appreciative of the ratings you`ve given us and we are pleased to know that you enjoyed your stay. It is nice to hear that you were able to enjoy some of the amenities we offer to our guests such as our pool(s) and courtyard, and our breakfast.

We thank you for your business and we hope to see you again on your next visit to Penticton!

Kind Regards,
Betsy Hogg
Best Western PLUS Inn at Penticton
250-493-0311
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
5 of 5 stars Reviewed August 23, 2013

We call the Best Western in Pentiction our holiday resort. There is an indoor/outdoor pool hot tub, beautiful courtyard 1 block from Skaha beach excellent staff. The City is a holiday in itself the weather is hot and the beaches are amazing.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Best Western

Helpful?
Thank Randy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review, August 24, 2013
Dear Randy S,

We would first like to thank you for your review with regards to your recent stay with us! We are appreciative of the ratings you have given us. It is gratifying to know that we are able to provide the quality level of accommodations and service that you deserve as one of our valued guests, and we are pleased to know you enjoyed your stay. It certainly is a beautiful city, and we hope you return to visit us again in the near future!

Thank you for your business!

Kind Regards,
Betsy Hogg
General Manager
Best Western PLUS Inn at Penticton
250-493-0311
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed August 17, 2013

Best Western's employees will meet and exceed your expectations, from their professional appearance, caring attitude and quality service one can relax in their awesome well kept accommodations without a care in the world

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review, August 24, 2013
Dear Tripadvisor Member,

We would first like to thank you for your review with regards to your recent stay with us! Our team is appreciative of the 100% overall approval rating you have given us. We will be sure to let our staff know of your comments with regards to their level of service and professionalism, as they always love to hear the feedback we get from our valued guests.

We would like to thank you for your business and we hope you will return to stay with us again in the near future!

KInd Regards,
Betsy Hogg
General Manager
Best Western PLUS Inn at Penticton
250-493-0311
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Inn at Penticton

Address: 3180 Skaha Lake Road, Penticton, British Columbia V2A 6G4, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Penticton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#3 Business Hotel in Penticton
#4 Family Hotel in Penticton
Price Range (Based on Average Rates):
Hotel Class:2.5 star — BEST WESTERN Inn at Penticton 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
In all seasons, the Best Western Plus Inn at Penticton truly is a resort for every traveler. Whether you are staying with us for business or pleasure, you will appreciate our contemporary, spacious hotel rooms designed with your comfort in mind. The needs of our valued guests is our primary focus, which is why we offer quality furnishings and numerous amenities to suit our guests' every need. Most of our guest rooms overlook a large, beautifully landscaped courtyard with a heated swimming pool, barbecue pit and children's playground. Our indoor swimming pool and whirlpool, in a lush tropical setting, offer unparalleled fun and relaxation. We also offer a Deluxe Continental Breakfast for each of our registered guests in the morning. Whether your stay is for business, or for pleasure, our staff is continually working to exceed all expectations. ... more   less 
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Also Known As:
Best Western Plus Inn At Penticton Hotel Penticton
Best Western Hotel Penticton
Penticton Best Western
Best Western Penticton

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