The room was clean, and the sheets smelled fresh, so we were satisfied. We were in town visiting family for two days and just needed a place to lay our head for the night. For a longer stay or time spent in the room, I might have looked elsewhere.
After booking, I called to ask if I could switch from 1 king to 2 queens. The girl on the phone said I couldn't until I arrived because I booked through a 3rd party (which didn't make sense). She said there was plenty of rooms so just to ask to switch when I got there. When I arrived, the man at the desk said there were no double queens available and it would have been a $20 fee to change it anyway. A little inconsistency there.
Breakfast was included, but the breakfast room was so tiny that there was only room for maybe 6 people total. When I arrived for breakfast there was a line in the lobby of people waiting to get into the breakfast room. We decided Tim Horton's would be preferable.
We booked and pre-paid for the entire stay through a 3rd party booking site, yet the hotel still held $200 on our debit card. I expected them to keep my card on file, but not to hold that much when the room was already paid for. Thankfully, it didn't interrupt our visit.
- Also Known As:
- Howard Johnson Kelowna Hotel Kelowna
- Howard Johnson Kelowna Hotel
- Howard Johnson Kelowna Okanagan Valley
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