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“Our weeekend in Kelowna” 4 of 5 stars
Review of Ramada Kelowna Hotel and Conference Centre

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Ramada Kelowna Hotel and Conference Centre
3.0 of 5 Hotel   |   2170 Harvey Avenue | Highway 97 North, Kelowna, British Columbia V1Y 6G8, Canada (Formerly Ramada Lodge Hotel Kelowna) (Central City)   |  
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Ranked #12 of 34 Hotels in Kelowna
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370 reviews from our community

Traveler rating
    118
    134
    89
    22
    7
See reviews for
97
86
13
122
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Vancouver, Canada
1 review
5 of 5 stars Reviewed June 14, 2013

Was here for 2 weeks holding training sessions and I have never had such a pleasant experience. The staff was amazing - friendly, helpful, accommodating. Never did I have any staff member give that 'look' when I asked for something. I will definitely recommend this location for future sessions.

Hotel stay was also better than I had expected. Although there some very minor indications of age, everything worked well & the room was always clean & well-maintained. In the immortal words of 'Arnold', "I'll be back!'.

Room Tip: Loft rooms were very spacious. Although only 1 bed (& possibly a hide-a-way couch), it felt lik...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed June 13, 2013

Staff was very friendly and accomodating when booking the hotel and arriving at the hotel. Rooms were average but affordable. The wifi connection was very poor, most of the time none. The restaurant had a varied menu for breakfast but did not let you substitute anything on the menu even though they didn't have everything stated on the menu. Eggs were cold.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 27, 2013 via mobile

It has been a long time since this hotel has been properly cleaned, carpets are very dirty and had not been vacuumed since the last guest checked out. Bath tub and shower grout was mouldy. At 11:30 at night there was kids running up and down the hallway slamming doors and yelling. There is no sound insulation so sleep was impossible. The window had a screw placed in it so you could not open it more then 3" so your choice was the air conditioning which smelled like mildew.

Stayed May 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMartindale, General Manager at Ramada Kelowna Hotel and Conference Centre, responded to this review, June 3, 2013
Thank you for your comments. I have inspected the room that you stayed in and I'm sorry to say that you are correct. Our housekeeper failed to meet our standards in that room during your stay. I am very sorry (and deeply embarrassed) I have brought this to the attention of our Head Housekeeper and she will be reviewing our standards with her staff. I apologize again for this unacceptable situation and I will be contacting you directly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Kelowna Hotel and Conference Centre

Address: 2170 Harvey Avenue | Highway 97 North, Kelowna, British Columbia V1Y 6G8, Canada (Formerly Ramada Lodge Hotel Kelowna)
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Kelowna
#7 Romantic Hotel in Kelowna
#8 Family Hotel in Kelowna
#8 Business Hotel in Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Kelowna Hotel and Conference Centre 3*
Number of rooms: 135
Official Description (provided by the hotel):
The RAMADA Hotel & Conference Centre Kelowna offers 135 deluxe rooms and suites & over 6,750 square feet of meeting space. All rooms feature pay per view movies and Nintendo, free wireless internet, iron & ironing boards, hair dryers, beverage coolers and in-room coffee makers. We also have a selection of loft suites and theme rooms; some with jetted tubs. Our swimming pool, whirl pool and fitness facility are available for your enjoyment. We are proud to be 100% Non-Smoking. If business is on your agenda, the RAMADA Hotel & Conference Centre Kelowna has everything you need to host the perfect event. Our executive boardroom provides the ideal venue for small, productive sessions. For larger groups, your choice of 8 meeting rooms totaling 6750 square feet. Our incomparable catering department can provide the exceptional menu and service to compliment any gathering. The Ramada Kelowna Hotel & Conference Centre is located in the heart of the city on Harvey Ave, directly across the street from the largest shopping mall in the Okanagan. We are central to all of Kelowna’s best attractions including our world famous wineries and golf courses. ... more   less 
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Also Known As:
Ramada Kelowna Hotel And Conference Centre Okanagan Valley
Ramada Hotel Kelowna
Kelowna Ramada

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