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“Horrible staff” 1 of 5 stars
Review of Town and Country Motel

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Town and Country Motel
2.0 of 5 Motel   |   2629 Highway 97 North, Kelowna, British Columbia V1X4J6, Canada   |  
Hotel amenities
Ranked #32 of 34 Hotels in Kelowna
Nelson, British Columbia, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Horrible staff”
1 of 5 stars Reviewed November 22, 2012

My boyfriend stayed in what you call "motel" Was discriminated against by a women i believe owned the place. She told us she would take our deposit if we had slept in both beds, We were confused because we had paid for use of the hotel room, I was afraid she was going to tell him to limit usage of the bathroom! Ridiculous! The entire time we were there someone banged from when we got the room, Until we left in the morning. They did eventually stop during the night. But continued 9 Am sharp! Thank god our child wasn't there woken up by this. We took use of the shower only to get a call 5 minutes after the shower telling us to Put the curtain In While showering as they were getting water below them? I It was a 10 minute shower. Get your hotel fixed before it crumples to the ground . Obviously This "Lady" owner or not needs a lesson in hospitality and customer service. I do not Recommend this horrible motel to anyone! Only go here if you feel like getting treated like a piece of crap and told what to do after you paid for a night. I feel bad for this place as i see it will probably just keep going downhill with being run by the people it is.

Room Tip: Do not go here!!
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  • Stayed November 2012, traveled on business
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
5 Thank Genie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 reviews from our community

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Slocan Park
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 27, 2012

Stayed there this week before flying to Ontario.....No dog this time so I was in a different room than normal.....still wonderful and clean and quiet. The staff at the front desk are always friendly and very accomodating. Can't recommend it enough!

  • Stayed April 2012, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Jeanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 20, 2011

I have stay here for the past three years and always had good service,i stay four days a month always good service and friendly staff

  • Stayed January 2011
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank mac343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Slocan Park
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 28, 2011

Have now stayed there twice in two weeks on weekend trips to Kelowna. Each time the room was clean and tidy (same room both times). The people in the office were OUTSTANDINGLY helpful and accomodating. I stayed there a few years ago and was unhappy with it, but I believe it has changed ownership and I now can't say ENOUGH good things about.

  • Stayed August 2011, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jeanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basildon, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 4, 2011

I Was In Trouble Because We Have 2 Pet Cats,it was hard to find a cat friendly cheap hotel.
But then We Found Town & Country.There rates for us was 79 Dollars without tax, The People were so nice and friendly,and chatty now that i think of it. When We Got To Our Room,We Walking In our room,(no pet smell)i started sniffing to see if i could smell pet,well i Couldn't,i !At that time we also needed Free Internet,which we got,at that time,we just relocated so the internet was very useful.they provided tea,coffee,a average TV.The swimming pool is pretty good. We loved and it that's not the last time i'll go there

  • Stayed August 2010, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Tate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trail, Canada
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 30, 2011

Although the rooms are renovated they need a very thorough cleaning.
Someone had smoked pot in our room prior to us arriving.
This is a low budget hotel with very friendly staff.

  • Stayed May 2011, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank KootenayGirl77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kelowna hotels

Surrey, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 19, 2011

this is how my story goes;well checkin in the women[mother] was checkin us in well the husband[ i asume] was yelling back forth betweent the children and her using foul words.after checkin in we left for something to eat.returning about 130 am front dest look like it was on our return.went to our room everything was ok to that point'...I was all snug in bed when my friend pulled back the blankets and decovered blood on the sheets no it was not choclate as the woman at front deck said i her husband and housekeeper agreed with me until i wanted a refund since my friend and i had to share the 1 bed and the other was full of biohazard i belive i should have been treated better i have pictures to prov my point .

  • Stayed November 2010, traveled with friends
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
7 Thank gogirl11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Town and Country Motel

Address: 2629 Highway 97 North, Kelowna, British Columbia V1X4J6, Canada
Location: Canada > British Columbia > Okanagan Valley > Kelowna
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
Ranked #32 of 34 Hotels in Kelowna
Price Range (Based on Average Rates):
Hotel Class:2 star — Town and Country Motel 2*
Number of rooms: 32
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Also Known As:
Town And Country Hotel Kelowna
Town And Country Motel Kelowna, Okanagan Valley

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