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“Fantastic stop off with great customer service!!” 4 of 5 stars
Review of Ramada Kamloops

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Ramada Kamloops
3.0 of 5 Hotel   |   555 West Columbia Street, Kamloops, British Columbia V2C 1K7, Canada   |  
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Ranked #26 of 54 Hotels in Kamloops
Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Fantastic stop off with great customer service!!”
4 of 5 stars Reviewed July 5, 2012

We stayed here just briefly overnight on our way from Jasper to Whistler but were very impressed by what we saw. The hotel was beautiful - the rooms beautiful and well equiped.

We think we were moved from a 1queen suite to a room with 2 queens however we had been expecting a mini-fridge and had stuff that needed to be kept cool. When we enquired at the front desk they were more than helpful and got a fridge for us into our room.

The restaurant was also fantastic - we had a beautiful reasonably priced meal watching the sunset over the fantastic views over Kamloops. The staff in the restaurant were fantastic as well. In the morning breakfast was also fantastic - we didn't need to eat a meal again until evening!!

The only thing that let our room down was there had obviously been someone smoking in it despite it being a non-smoking - such a shame that people don't respect it!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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207 reviews from our community

Traveler rating
    36
    85
    52
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • English first
  • German first
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  • Spanish first
  • Any
English first
Garden Bay, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 26, 2012

We stayed at this hotel overnight while travelling from Edmonton back to Vancouver. We have stayed in the area several times before when making this drive to visit family but this was our first time at this hotel. The location is quite central and convenient to the highway, but quiet. We were extremely pleased with our room which was very attractive, comfortable and clean. Great Bed! The room rate was extremely reasonable particularly because breakfast was included. Unlike the usual set-up where breakfast is self-serve and consists of synthetic-tasting eggs etc., we were pleasantly surprised to be served a "real" breakfast in the hotel restaurant with a view over Kamloops and the surrounding hills. And the rate at a competitor hotel offering only the typical self-serve breakfast was 30% higher so we felt we got great value. Staff at reception and in the restaurant were all friendly and helpful. This hotel will now be our first choice when overnighting in this area.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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vancouver
Top Contributor
82 reviews 82 reviews
58 hotel reviews
Reviews in 41 cities Reviews in 41 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 24, 2012

stayed 1 night. Good location near strip malls and restaurants. Room clean and decent size. Only suggestion: would like microwave in room.

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BC
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 2, 2012

I was in town for a course at this hotel but I did not stay here.

I am confident I got food poisoning from the provided lunch. The canned tuna sandwich did not smell right and I turfed it after the first bite. Buddy next to me said the same thing. I get the flu every year and this did not feel like a flu. It felt like the last time I had food poisoning.

The room the course was held in was very dated, you could here the outside traffic. Not a great place if you need to concentrate.

Friendly staff though. good location.

Stayed March 2012, traveled on business
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Vancouver BC
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 1, 2012

Stayed at this hotel for business twice in 2011. All i have to say is don't judge a book by its cover. When i pulled up in the taxi, i got a little nervous as the outside was dated. I went in, updated lobby and it was very nice. Great people at front desk and i was checked in super quick and off to my room. Rooms were very nice, updated and very clean - had everything you'd need. Hotel has restaurant and lounge on site. I ordered room service as i was travelling alone and working late and it worked great. i wouldn't hesitate to stay here again.

I said earlier the outside looked dated, ive heard this is getting fixed too so next time i stay it should be different :) i also should mention the beds here were awesome!

  • Stayed February 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kelowna, British Columbia, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 22, 2011

My husband and I have stayed here several times. The beds are always comfortable, the rooms very clean, and staff are very helpful. We found the rooms to very quiet, unless you are staying near an exit door. If you have a city view room the view is beautiful at night.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lincoln
Top Contributor
58 reviews 58 reviews
30 hotel reviews
Reviews in 45 cities Reviews in 45 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 18, 2011

The overall design of the hotel showed its age but the rooms were comfortable, clean, of reasonable size and had all the facilities you need. The price was reasonable and we had no complaints about the room. We did suffer one problem and that was that there was an Indian (Asian) wedding taking place and they had booked 95% per cent of the rooms. We were disturbed continuously by shouting in the corridors, children running up and down and doors banging until nearly 3pm. Very inconsiderate behaviour indeed. We were also trapped in the foyer in the morning when they all left the hotel en mass. The hotel staff apologised and gave us free breakfasts but we were left feeling this was not adequate. I realise the behaviour was not the fault of the hotel but perhaps they could have done more to control it. If you want to stay in future then check the wedding bookings!

Room Tip: Check for wedding parties!
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  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sampson46, General Manager at Ramada Kamloops, responded to this review, September 27, 2011
Dear Lincoln Travellingman,

I would first like to thank you for choosing to stay at the Ramada during your recent visit to Kamloops and taking the time to address the issues during your stay with us. It is only through constructive comments such as yours that we can better our service as we strive to meet & exceed our guests expectations.

I can appreciate your comment regarding the building as of this date we have not renovated the exterior however it is in the plans to complete this spring. I am glad that you found our rooms comfortable and clean.

I do apologize for the issues of the mass of guests here attending a wedding and how the staff reacted to some of your issues which could have been control better.

We do value you as a customer and would like the opportunity to host you again should you come to Kamloops to prove that we can exceed your expectations.

Sincerely,


Jackie Bailey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Kamloops

Address: 555 West Columbia Street, Kamloops, British Columbia V2C 1K7, Canada
Phone Number:
Location: Canada > British Columbia > Kamloops
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 54 Hotels in Kamloops
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Kamloops 3*
Number of rooms: 90
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Also Known As:
Ramada Inn Kamloops British Columbia Hotel Kamloops

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