We are another couple who were put in this hotel as part of our Rocky Mountaineer experience. We had been told it would be a 2 or 3 star hotel. As we had no idea we would be staying here we had no idea that the hotel would have pool facilities.

We were pleasantly surprised by our room. It had 2 queen size beds in a room overlooking the pools. We did not experience any noise from that area and had a comfortable nights sleep.

As part of our package we had dinner in the ORA restaurant. The food was excellent and a special thanks have to go to our waitress Carly who put up with 2 couples, 1 from Australia and 1 from Northern Ireland who were on their funny half hour. Carly provided excellent service, was friendly and has a great sense of humour, she made the whole dinner experience fun.

We had a "pet friendly" room for 2 nights. Probably outdated, but clean.

Room service was INCREDIBLY fast with great food. Restaurant was casual...great service..excellent drinks. (pizza had too much sauce..but ribs appy's were to die for!) and Breakfast was nice and HOT.

Pool was clean and quiet. No pics sorry :o(

Liquor store was nice to have :o)

Pub across the street was overcrowded and LOUD if you are into that sort of thing. They had an AC/DC tribute band there LOL. Nothing to do with the lodge ..but just wanted to mention that there is some "night life" close.

I and my family stayed here for two nights. The first night the internet and the cable went out and stayed off until late morning! What a farce! Three kids and my husband stuck in a room with nothing to do or watch. When we asked for a discount on our second night the lobby staff claimed that it was a problem outside the hotel and wouldn't give it to us. However, my husband called the Travel Lodge across the street and they had no problems with their services. The hallways are shabby and being renovated and though they make a claim that the beds are name brand when we pulled back the sheets and checked the label we found that they definitely weren't.

The pool and hot tub were nice - clean and set at a good temperature. I'm not sure if the pool caused rashes on the kids - could have been the -16 temperature outside. I've stayed here a couple of times and distinctly remember once when I had a courtyard room how awful the chlorine smell was. That wouldn't be a problem now with the reduced chemicals.

We didn't eat at the Forster's Restaurant on site but heard from another couple that the buffet was pretty good. It should be at $20 a plate.

Hotel rooms are thick with a cleaning solution smell. We had to let the front desk know we wanted the sheet changed on one of the beds as it had a yellow stain on it. We've stayed here at least
5 times but it seems to be getting worse every time so won't be going back.