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“clean but I expected more” 3 of 5 stars
Review of BEST WESTERN PLUS Kamloops Hotel

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BEST WESTERN PLUS Kamloops Hotel
2.5 of 5 Motel   |   660 West Columbia Street, Kamloops, British Columbia V2C 1L1, Canada   |  
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Stay 2X get $50 gift card
Ranked #6 of 54 Hotels in Kamloops
Certificate of Excellence 2014
GreenLeadersPlatinum level
Victoria, Canada
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
“clean but I expected more”
3 of 5 stars Reviewed January 16, 2012

The Best Western Plus Kamloops is a nice hotel that's very clean. The rooms were spacious and modern. Breakfast was included in the price - and was quite good with a decent selection of bread/bagels, toaster, cereal, yogurt, coffee, tea, juice, and eggs and bacon. The coffee maker in my room did not work, which was probably more disappointing since there is no restaurant on site! For a BW Plus, I thought this was a major 'minus.' I don't travel in Kamloops often but I got a sense that the hotel was along a 'strip' where there were other hotels. And that was the rationale for not having a restaurant/lounge...as it is within walking distance to other selections of restaurants etc. Which may be true...and in the summer that'd be fine. But i visited in January. luckily no snow, but it was rather chilly! The nearest resturant was a few blocks walk. we did it and survived...but it would've been nice to have an on site place to have a drink after a long day.

  • Stayed January 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Timrodgers, General Manager at BEST WESTERN PLUS Kamloops Hotel, responded to this review, January 18, 2012
Thank you for your comments regarding your stay. I am sorry that your coffee machine was not working, Our staff pride ourselves in our customer service and we did not meet that with you.

We are pleased that our "Ultra Clean" program is being recognized by our guests. It is a new standard that we and Best Western are hoping to provide to all our guests.

We chose to not build a full service hotel but a limited service but are close to many restaurants including some who do deliver quality food to the hotel.

Tim Rodgers CHA
General Manager
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343 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Italian first
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English first
Vancouver, Canada
Top Contributor
70 reviews 70 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed January 12, 2012

We stayed for three nights over Christmas while visiting family. We booked a king suite which came with upgraded amenities, a huge TV in the front room and the bedroom, a handy laptop table that can be used on the bed, along with reliable Internet service which we really appreciated. There was a cordless phone in the sitting room and corded phone in the bedroom. We also enjoyed the fluffy bathrobes and heated bathroom floor. The decor was very pleasing, right down to the sheer curtains on the windows. Our bedroom had a spectacular view of the valley, city and surrounding area. The included continental breakfast was more like a full buffet and included such choices as french toast, skinless sausages, bacon, a variety of hot and cold cereal choices, choice of juice, tea, coffee, and I'm sure I'm forgetting a few things. This was great value. The room was spotless and actually felt brand new even though the hotel is two years old now. A chambermaid told us that they do a special "deep cleaning" of the entire hotel once a year and it shows. Staff were all very friendly and helpful, with very good knowledge of the area and they provided us with good directions more than once. Alas we never saw the salt water pool or hot tub as we were not at the hotel much except to sleep. We would not hesitate to recommend this hotel and we will definitely stay there again next time we're visiting family.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 23, 2011

Stayed one night as a stop over and enjoyed our stay, friendly helpul staff -- close to everything -it was very clean and very spacious. We'll stay again in the future.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Top Contributor
50 reviews 50 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 17, 2011

We have been staying at BW Plus and Premier locations and this one was ok but it lacks a moder decor. It actually looks like a old hotel but it's all new....almost a time warp experience lol.

Pro's
-Great pool
-Heated floors in the bathroom!
-Good location
-Beds and pillows were comfy

Con's
-Poor breakfast
-Ugly decor compared to other BW Plus locations

  • Stayed December 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Timrodgers, General Manager at BEST WESTERN PLUS Kamloops Hotel, responded to this review, December 23, 2011
Thank you for your review of your stay with us. Our owners are in the process of completing the exterior entrance this spring where we will see some new rock work on the entrance way. This has been noted by our guests and we are responding with an upgrade.

We have just completed a breakfast review and now have even more variety than ever!

Tim Rodgers CHA
General Manager
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British Columbia
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 25, 2011

Beautiful rooms very modern and super clean!!! Gorgeous new gem of a hotel in Kamloops will make it part of list of regular visits when in the city!!!

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Comox,British Columbia,Canada
Top Contributor
111 reviews 111 reviews
84 hotel reviews
Reviews in 55 cities Reviews in 55 cities
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed October 10, 2011

The best thing about this hotel is that it is brand new so it is clean and well appointed for a Best Western.Beds were comfortable and bathroom was nice and overall the room was comfy.The location is on a busy commercial street that has a considerable amount of traffic and noise is an issue.I asked for a room at the back and was told there were none avail. it was the off season and it wasnt busy.Breakfast is a typical continental except with some hot egg type patties and some kind of sausage.
I felt that this hotel was more expensive than it should have been and there are alot of options in the immediate area.
The service lacked any sort of hospitality

  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timrodgers, General Manager at BEST WESTERN PLUS Kamloops Hotel, responded to this review, October 18, 2011
Thank you for your comments regarding your visit to our property. We have been open now over 18 months but people still think we are "brand new". Our dedicated staff are keeping the property "New" (wish I could buy some "new smell" spray!) and our maintenance department has been busy doing the little touch-ups to keep it that way.

We do provide a very healthy natural sausage patty with our breakfast and we are in the middle of some menu changes to change it up for our regulars.

While we are on Columbia Street, our windows keep the noise out pretty good compared to most!, but yes, the backside is definitely quieter.

Thanks again for the comments!
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Red Deer, AB
Top Contributor
53 reviews 53 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed October 5, 2011

My family stayed at the Best Western Plus in Kamloops, BC on July 28 and July 300, 2011 on our visit to and from Vancouver, BC. The BW Plus didn't dissapoint. We stayed on the 4th floor and had two King sized beds with the "pillow top mattresses." Nice and comfy. The staff was friendly, efficient, resulting in quick and easy check-in and check-out. Rooms were spacious and well appointed with a coffee maker with coffee, microwave, small fridge, flat screen tv, (without HD cable) and free wi-fi. Complementary breakfast was provided. Great coffee!
Hotel is easy to locate with easy access off and onto the Trans Canada highway yet far enough away to get a good quiet nights sleep. Location is close to shopping centers and many resaurants,
My only comment is that the price of $169.00 per night is high considering one can get a room at the new Aria in Vegas for $129.00 or less.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Kamloops Hotel

Address: 660 West Columbia Street, Kamloops, British Columbia V2C 1L1, Canada
Phone Number:
Location: Canada > British Columbia > Kamloops
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 54 Hotels in Kamloops
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Kamloops Hotel 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Kamloops newest and Greenest Hotel. Located in the Sahali portion of Kamloops, nearest hotel to Thompson Rivers Univeresity and the Tournament Capital Center.With 81 guestrooms, free breakfast, indoor pool and hot tub. New 42" Tv's with Optik HDTV and individual room wi-fi. ... more   less 
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