Known locally as Rowenas at Sandpiper Golf Course. Wonderful setting. My recent experience did not reflect well on serving staff and chefs. Perfect Friday Summer evening, August 22, 2014. 7:30 pm. reservation. Restaurant was not busy. Things started out well enough. Server recommended the Prime Rib special. I concurred. Wife ordered a house salad with a sockeye salmon fillet addition. Not much finesse or imagination to this presentation. Food arrived about 30 minutes later. Prime Rib, whipped potatoes and carrots were stone cold. Presentation was good I ate 1/3 and called it a night. My wife's salad arrived in a standard side salad bowl with a chunk of Sockeye fillet perched on top. Salad was overdressed--- a wet, limp sticky, liquify mess. Looked as it had been sitting in the cooler for some time. Tomatoes hadn't been cored properly. Piece that attached tomatoes to the stem hadn't been removed. Amateur preparation and presentation. Server took about 10 minutes to return to see if the first bite was ok. She was informed it wasn't. Asked if we wanted to send the orders back. Told her no, it was too late for that. We had now been there 45 minutes and we were closing in on 8:30 pm. I was starving and just wanted to cut our loses. Said she would let the chef know and see what she could do about adjusting our bill. Received the bill and one glass of wine had been comped. Waited for our server to return so we could pay the bill. Evident that she wanted no part of this conversation. Waited another 10 minutes. She did not approach despite the fact that she was available. Left cash on the table with a $3 gratuity, $3 more than what I would have left had I been able to get her back to the table to get change. Throughout all of this my wife and I remained polite an non-confrontational. We were there to celebrate the eve of our 40th anniversary and were not to make anyone miserable. The evening had started with such promise at such a beautiful location. Simple order, simple food, simple service executed so incompetently without so much as an apology. Won't return. Serving cold sloppy food executed with indifferent service "oh well " is a deal breaker that I won't overlook.
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