We booked a package for our honeymoon though it wasnt the honeymoon suite but we got a lovely view of the lake and got passes for the spa and got our breakfsat in bed. Am surprised at all the bad reviews as we had no problems.

The room was just okay.

The worse thing was that the hotel was incredibly noisy. I am sure it didn't help that we had piles of people / children running from room to room up and down the hallways.

There was banging coming from the room upstairs - we thought we must have been placed under the gym it was so loud - but the front desk attendant assured us it was just a quiet woman. I can't imagine one person making that much noise, so it must be a case that this hotel is very poorly constructed and that noise transfers quite intently.

The hotel front desk took an hour and half to return our phone call about the noise complaint (and trust us, it took a lot for us to complain as we are very easy-going people). By the time they had returned our phone call it was after midnight and we had finally fallen alseep - and they woke us up with their phone call.

It was not a nice, comfortable relaxing getaway at all! We almost got up out of bed and drove home. If it hadn't been that I was worried about my boyfriend driving tired, we would have done it.

The Spa was very good.

The restaurant at the hotel (we had breakfast) was mediocre at best.

We had Japanese food around the corner and it was very good.

I recently went on a group trip where we were booked into the Executive Hotel. After reading some of the reviews, I was nervous about staying there. I found the hotel to be clean, and the staff to be very friendly and helpful. There was a large group of us, each staying in our own rooms, and I didn't hear any negative comments from anyone regarding their rooms, or the service.
For dinner, there is a fabulous German restaurant that I would highly recommend to anyone staying in Harrison.

I primarily based my decision to stay at Harrison Hot Springs from what I saw on their website. The room are represented as more 'suite' or 'higher-end' type rooms. I also assumed at $250 a night, that we'd at least be getting what was shown on the site. Upon arriving, we were highly disappointed in the quality of the room. It was really no better than an older Holiday Inn. We were shocked to find the room didn't even have air conditioning. I would think this would be standard in any modern hotel calling themselves a 'resort'.

Two of us ate dinner in the Lakeside Cafe and had three glasses of wine, a salad and our main courses, with gratuity it came to well over $100. Although the server was excellent, the food was mediocre at best. After paying the bill, I sat there stunned that I just paid over $100 for my meal.

We had 85 minute massages and 20 min in a private tub. The ladies who did the massages were excellent and very nice. The spa is beautiful and certainly worth it. I felt like the spa was in a different level than the rest of the hotel - or at least the portion I was staying in.

The hot springs pools themselves appeared to be in desperate need of cleaning. What looked like particles of white debris were floating in the pool water.

When we took a walk, we ran into a stranger who asked where we were staying. We mentioned at the resort and mentioned our disappointment in the quality of the room - to which he replied "Oh, you must be in the 'old' part of the hotel."

My point is that in our TWO DAY stay there, we spent over $1100. I must say I had high expectations considering it is called a 'resort.' But I honestly feel the value for what we received was really not worth it.

Otherwise, amazing views and very attentive staff.