So, I really wanted to give this place the benefit of the doubt. It seemed fairly clean to me. My room was nice and comfortable. However, the noise was terrible. I don't know if I was right below the hot tub or something, but there was a constant loud humming all the time. But that wasn't even the worst of it. On the second evening of my stay, I was heading back to my hotel at night, only to find an undercover cop sitting outside one of the rooms on my floor. He had a badge, and a gun and was just sitting. I asked him why he was there and he told me he was watching a particular room. Oh. Great. Now I feel better. I went down to the front desk to speak to a staff member. The woman at the desk basically just shrugged her shoulders and said that she didn't really know what was going on either. Unbelievable.
This sort of thing is just not okay. The next day, upon checkout, the man at the front desk tried to overcharge me. I have read many other reviews on here that have said the same thing about being overcharged. He didn't ask me how my stay was. There was no apology for the police situation. I feel that this is so incredibly disrespectful of paying customers who expect a certain level of safety and comfort. Guaranteed I will never stay at this hotel again. Not because it's not a nice hotel, but because of the terrible way this situation was handled.
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- Also Known As:
- Executive Hotel Harrison Hot Springs
- Hotel Harrison Hot Springs
- Executive Harrison Hot Springs