Attended a business conference in November 2004. Was initially impressed with the front desk staff. Got to my room, in the more expensive tower, only to discover....a FILTHY plastic brush, loaded with hair IN MY BED. To their credit a maid was sent within 15 minutes to change the linens and the following night, chocolates were left on the pillow.
There were 19 other attendees. One of them found dirty towels behind the door of her bathroom. Another (you won't believe this!) had a man waltz into her room at 12:30 while she slept. It was the floor manager. He was trying to let in the 'real' occupant of the room. They had no record of her reservation and demanded to know who she was. To put this in perspective, you should know that she wasn't just ANY guest....she was the person they had been dealing with almost constantly for the previous month to make all the arrangements, including menus for all our meals....
Another person in the group had a king-size bed. The sheets didn't cover the whole mattress and so his feet were on a bare mattress.
I'll tell you the ONLY reason that this resort is not getting a "Terrible" rating from me: The food was absolutely STELLAR and served by impecably wonderful people AND the pools were great. I can not recommend the restauraunts enough.
There was another extremely large convention there, and this in the off-season, which may have over-taxed their abilities a bit in the off-season
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- Also Known As:
- Harrison Hot Springs Resort And Spa
- Harrison Hot Springs Hotel Harrison Hot Springs