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“A beautiful location - Unfortunatly Closed” 4 of 5 stars
Review of The Falls Resort Community

The Falls Resort Community
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The Falls Resort Community
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8341 Nixon Road, Chilliwack, British Columbia V4Z 1L3, Canada   |  
Hotel amenities
Ranked #9 of 10 Hotels in Chilliwack
Chilliwack, Canada
1 review
1 helpful vote 1 helpful vote
“A beautiful location - Unfortunatly Closed”
4 of 5 stars Reviewed March 9, 2012

The Villas at The Falls Resort have been closed until further notice. It is a great place to sleep a group of people as it is like renting a house! With spectacular views conveniently located on a golf course, when the resort opens again it will be a beautiful place to stay. I will re-post when it opens!

Stayed January 2012, traveled with friends
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9 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Chilliwack, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 12, 2011

A business that is $75 million dollars in debt probably wasn't the best place to put our money. Don't get me wrong; these villas are beautiful, but they aren't maintained at all. We arrived with a broken garage door that wouldn't close, and a patio door that wouldn't lock. Had to have the front desk lady come to fix the dvd player as it was not working. We were having a birthday party and while putting up streamers, found a pair of dirty women's jean short shorts up on top of the cabinets, and the beds were less than acceptably clean. We payed $500 in october for one night, a lot of money for the down season - and a week after booking got a call saying their golf course would not be available for use and their restaurant had shut down, with no discount off the cost of our stay. When they advertise "private hot tubs" be aware that you are only to use them until 11 pm, because we made the mistake of staying in it until 11:15 pm and were charged $200 for it. We woke up the next mooring to one of their employees knocking on the door telling us they were charging us $200 to remove a truck out of the next door neighbours driveway (it was blocking the permanent resident's garage) although we had not a clue who's truck it was and certainly did not belong to our party. We ended up paying for $400 in extra fees for "noise complaints" that were never delivered to I, the renter of the villa personally. The security guard was personally "hanging out" with the guests of our party and assured us we weren't being to loud.
Coming from a background education in tourism and hospitality I found that every employee I dealt with at the falls was not capable of dealing with the issues professionally and that they were trying to fine us extra money for anything they could possibly could, maybe having to do with the fact that they are in such debt…

Room Tip: Choose a different resort/hotel all together if your going to spend $500.
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  • Stayed October 2011, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 3, 2011

liked:
-super nice suite with 2 bedrooms, master suite was amazing
-practical, family oriented layout
-bbq grill
-garage
-we were 1 of only 2 suites taken in the entire place
-hot tub right outside sliding doors leading right onto the golf course
-amazing view
-in suite laundry
-stocked fridge (expensive though!)
-clean and modern

disliked:
-no housekeeping
-they make you wash your dishes, put everything (ie pots pans etc) back in place and clean the grill too (big minus points here!)
-very isolated location up a hill
-expensive

would stay here again tho if i was with several people to divide the cost. remember to buy all your groceries before you get there

Stayed July 2011, traveled with family
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Abbotsford, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 13, 2011

The beds were not made properly in the kids room. The TV in the main room was not working. There was wet laundry left in the washing machine. They said there was internet, but it was not working and not even hooked up. The heat stayed at 78 degrees. We could not turn it down. So there thermostat must have been broken. The sliding door in the back could not be locked. When we walked in we noticed the carpets were extremely dirty. It looked like a bunch of loggers walked in. The walls looked shabby and dirty. We noticed stop work orders on the buildings beside us. They are under crediter protection now, so probably not wise to put your money down ahead of time.As, they may ask for more fees, which they did with us.

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 25, 2011

Carpets were very dirty, disposal was disconnected so food was rotting in the sink. Locks did not lock. One person in our party got a bacterial skin infection from going in the hot tub. Golf t was actually under the sheets in the bed. Some of the TVs did not work. We prepaid but they wanted extra money for cleaning fees (of all things) which we did not pay. Original contract was 250 pre-authorization for damages and they charged 500. Not a pleasant stay. Would not recommend this place. There is a mix of residents and rentals here so you are not allowed on the patios after 11 pm or you may loose your deposit. There were other issues as well pertaining to the wedding that was there. Too many to list.

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
53 reviews 53 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed September 1, 2010

My husband and I booked a two bedroom villa for ourselves for our wedding (held at the Falls), two more for the relatives, and one of the 3-bedrooms as well. We thought the price was well worth it to stay close to our wedding venue.

It takes a lot for a room to impress me, but this villa was perfect. Roomy, nicely decorated, with a beautiful view of the Fraser Valley off the back deck. This villa had a full kitchen with all dishes and cutlery and appliances. Granite countertops. Dining table. It was like being at home! There was a spacious living room with fireplace, flat screen tv with dvd player, and a stereo. There was access to the back deck from both the living room and the master bedroom. Back deck had a hot tub, bbq, and patio set. We had our own single-car garaqge with door opener.

There were two bedrooms and two bathrooms. The master bed/bath was quite large. There was a walk-in closet with extra bedding towels. There was a giant soaker tub (as if you need it with a hot tub!), shower was small and ....seemed like they just put it in to make sure there was a shower. That, I think, is my only criticism.

All the staff were friendly and welcoming. We didn't see them very much because there was no need.....we had no needs or concerns to be addressed.

The villas do back right onto the golf course, which means if you want to hang out in your hot tub during the day, better be comfortable in your bathing suit body! The villas are also not close to any restaurants except the gold course clubhouse, but really it's only a 10 min drive into town.......besides, with a kitchen that well stocked you should really be eating in!

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Whitecourt, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 25, 2010

We stayed here on vacation and Played golf while here. Nice course in fair condition. Do not try to walk this course - not possible. Overall a nice place with specraular views!

  • Stayed June 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Falls Resort Community

Address: 8341 Nixon Road, Chilliwack, British Columbia V4Z 1L3, Canada
Location: Canada > British Columbia > Chilliwack
Hotel Style:
Ranked #9 of 10 Hotels in Chilliwack
Number of rooms: 7

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