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“A good find and an interesting layout.” 4 of 5 stars
Review of BEST WESTERN Rainbow Country Inn

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BEST WESTERN Rainbow Country Inn
2.0 of 5 Hotel   |   43971 Industrial Way, Chilliwack, British Columbia V2R 3A4, Canada   |  
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Ranked #3 of 10 Hotels in Chilliwack
GreenLeadersSilver level
Comox, Canada
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
“A good find and an interesting layout.”
4 of 5 stars Reviewed August 31, 2011

Wanting to reserve an hotel in the Fraser Valley I chose the Best Western in Chilliwack. The price was good and when we got there the front desk staff, Rose, was excellent. She helped solve some problems we had and went out of her way to assist us. Our room opened out onto an interesting atrium that was full of foliage, running water and at the far end, the swimming pool. There was also a door to the interior hallway so we did not have to enter the room through the atrium. Our end of the atrium was quiet but I think it could have been noisy if you had a room around the pool area. We had a good meal in the restaurant and the prices were good! Bill, the waiter, was excellent. The room was clean and comfortable with free WiFi. I would stay here again.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager06, General Manager at BEST WESTERN Rainbow Country Inn, responded to this review, September 25, 2013
SCDancer1, Thank you for sharing your experience from your stay.
Kevin Wood, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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168 reviews from our community

Traveler rating
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    60
    28
    8
    7
See reviews for
55
43
12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Victoria, British Columbia, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 21, 2011

It's easy to miss it or pass it by, but check in and you'll be very pleased. Comfortable, clean, large rooms, quick check- in, 2 restaurants on site, one surrounded with fountains and indoor landscaping. Close to the town of Chiliwack with easy access from Highway # 1. We'll be back again.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager06, General Manager at BEST WESTERN Rainbow Country Inn, responded to this review, September 25, 2013
deejay2789, We are so glad that you did not miss us ! Hope to see you again soon.
Kevin Wood, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kamloops, Bc
Top Contributor
180 reviews 180 reviews
37 hotel reviews
Reviews in 47 cities Reviews in 47 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 4, 2011

Stayed on my annual trip down for a golf tournament. Quick checkin and checkout. Rooms are updated and peaceful sleep even though I was in a courtyard room.
Great with Tim Horton's and Gas next door.

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager06, General Manager at BEST WESTERN Rainbow Country Inn, responded to this review, September 25, 2013
Hey TimRodgers, Welcome Back, and thanks for taking the time to review. Hope to see you again soon.
Kevin Wood, General Manager
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BC
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 20, 2011

The good: The staff was great - very helpful. We had an issue with a high pitched sound coming from the bathroom and a wonderful woman from housekeeping came right away and figured it out. Also, my daughter had a reaction to mosquito bites and the desk staff helped us figure out where to go at 1am to get meds for her. The rooms were nice and roomy. Everything was very clean. The pool area was cool. The coffee shop in the restaurant was fairly priced and fast. There was also a Tim Hortons in the parking lot - very convenient!

The bad: Our room was on the bottom floor and faced the pool - right by the tables around the pool. The people at the pool carried on until after midnight each of the 2 nights we were there so I would not recommend the rooms by the pool if you need to get to sleep at a reasonable time!

Room Tip: The first floor rooms that open to the pool are cool if you want to swim, but if you need to get to...
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  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager06, General Manager at BEST WESTERN Rainbow Country Inn, responded to this review, September 25, 2013
We appreciate the feedback BcAtHome, with out it we would not know areas that we need to be constantly improving. We are here only to create a memorable experience for our guests.
Kevin Wood, General Manager
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Perth, Australia
Top Contributor
50 reviews 50 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed July 15, 2011

We booked at this hotel because we are Best Western members and also because of the reasonable reviews on trip advisor. Our experience was not so good! It was one of the noisiest hotels we have stayed at. Because we were doing an extensive drive, I had specifically asked for a quiet room. We were given an ‘atrium view’ room on the second floor. We had to lug our luggage up some stairs because there was no elevator (NB this hotel is not suitable for those with disabilities). In the evening, the ‘atrium’ was full of people and families, with their children in the pool. The noise travelled up into our room and continued until after 10 pm when the children then decided to use our corridor as a racetrack. As an aside, we have had many different ‘check-in’ experiences and would describe this one as being somewhat lukewarm. A little hint for reception staff – trying smiling at your customers; ask how they are; maybe how their day has been. It takes no extra effort! Also try explaining the basics like where to park the car, how to access the internet, what time breakfast is, etc, without customers having to ask. I do not recommend this hotel and will not be staying again if in the area.

  • Stayed July 2011, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager06, General Manager at BEST WESTERN Rainbow Country Inn, responded to this review, July 20, 2011
Thank you for responding to us and sharing your opinions from your recent stay at our property. We are currently looking to an elevator that will alleviate problems going to the 2nd floor, Currently all our staff are available to help our guests who do require assistance. I do also apologize that your room was not quiet during your stay, our rooms that do face the Atrium with the pool and hot tub do tend to hear more noise. I am sorry that due to our occupancy level, we were not able to get you a quieter room facing away from the Atrium.
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Medicine Hat, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 28, 2011

This hotel does not have an elevator which makes it difficult for Seniors or disabled folks.. The front desk staff did tell us they had a "few" rooms on the ground floor but when we made our reservation, they were not available.
They had a Sunday brunch which had sufficient items but the hot things were cold and the scambled eggs were like rubber. There was no staff visable to provide us with hot food .

Room Tip: We would suggest that you make your reservations .
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  • Stayed January 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager06, General Manager at BEST WESTERN Rainbow Country Inn, responded to this review, July 20, 2011
I am very sorry that you were inconvenienced during your recent stay. Our property is currently looking at adding an elevator, but for now, we do have stairs to the second floor, And Thank you very much for your comment on our brunch the day you attended, our chef has looked into ensuring that the hot food is always hot.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chemainus, Canada
1 review
5 of 5 stars Reviewed June 24, 2011

Being pet friendly is important to us as well as the wonderful, friendly service and staff. It doesn't hurt to have a resort atmosphere and tasty food either.

  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager06, General Manager at BEST WESTERN Rainbow Country Inn, responded to this review, September 25, 2013
Thanks for sharing crowba. Hope to see you soon.
Kevin Wood, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Rainbow Country Inn

Address: 43971 Industrial Way, Chilliwack, British Columbia V2R 3A4, Canada
Phone Number:
Location: Canada > British Columbia > Chilliwack
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Chilliwack
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Rainbow Country Inn 2*
Number of rooms: 75
Official Description (provided by the hotel):
Tropical atrium within centre courtyard, with waterfall, gazebo - Off Trans Canada Hwy at Lickman Rd, #116 exit. ... more   less 
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Also Known As:
Best Western Rainbow Country Hotel Chilliwack
Best Western Chilliwack
Country Inn Chilliwack
Chilliwack Best Western
Chilliwack Country Inn

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