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“Stay in the suites” 4 of 5 stars
Review of Sandman Hotel & Suites Williams Lake

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Sandman Hotel & Suites Williams Lake
2.0 of 5 Hotel   |   664 Oliver Street, Williams Lake, British Columbia V2G 1M6, Canada (Formerly Sandman Inn)   |  
Hotel amenities
Ranked #6 of 8 Hotels in Williams Lake
Victoria
Top Contributor
225 reviews 225 reviews
41 hotel reviews
Reviews in 40 cities Reviews in 40 cities
112 helpful votes 112 helpful votes
“Stay in the suites”
4 of 5 stars Reviewed July 5, 2012 via mobile

The hotel is going through a major renovation and is really improved. The rooms are clean and comfortable. The staff are friendly and helpful. I stay frequently and would recommend this hotel. Stay in the suites.

Stayed July 2012, traveled on business
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54 reviews from our community

Traveler rating
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    10
    13
    11
    13
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11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Prince George, Canada
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 24, 2012

I am going to be brutally honest here and tell you how it is. I unfortunetly have to stay here all the time for work but would never ever consider staying here for my personal life. Some sandman hotels are tolerable and actually quite decent, this however is one is not of them. They have had ongoing, long overdue renovations that have caused the place to become extremely dusty, dirty, and noisy. The wireless internet is very poor and extremely slow. The front desk people and manager is very rude and uncaring, the maid staff are constantly trying to get into your rooms when your in there trying to sleep and sound like having a party in the hallways right outside your room. The card keys for the rooms hardly ever work, and you find yourself having to return to the front desk to get your room key reprogrammed. The rooms are dirty and poorly equipped. Many rooms don't have the proper Kitchenware that you may need. You may have to boil water in a frying pan like I did because it didn't have a pot or a microwave. The water from the hot water tap always smells really bad, and actually makes my whole room smell gross, like rotten eggs. The showers are terrible and most bath tubs are over than the hills. The cable tv works on a few channels, the rest are fuzzy and it's like watching tv through a snowstorm. Some of the beds are very bad and you feel like your either rolling into centre of the bed or rolling off of it as one side is higher than the other. The air conditioners are either really loud or they work quite poorly.

The Denny's restaurant is one of the worst ones to ever be affiliated with a Sandman hotel. The food is cold, inconsistent, and the staff is rude and very slow.

All of this stuff i have talked about is absolutely true and have been addressed with the staff and management of this hotel on numerous of occasions, however it falls on deaf ears because even after years of staying here it has not gotten any better. I would say they just want your money and don't care whether you have a great stay. Just remember you do have other choices where you stay and spend your money.

I would not spend a nickle of my own money here. Sincerely, Not Rested!

  • Stayed June 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whistler
Top Contributor
65 reviews 65 reviews
46 hotel reviews
Reviews in 28 cities Reviews in 28 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 17, 2012

My first choice is the Sandman - this one needs help fast
The hotel is run down and the bed was horrible.
Staff were pleasant but whoever owns this needs to spend money and upgrade it.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teslin, Canada
Top Contributor
51 reviews 51 reviews
27 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 27, 2012

i had a pretty decent kitchenette on the newer side. i had the sandman club card which got me a free upgrade. i didn't have the number on me though so the clerk took my word for it & upgraded me which i really appreciated! i got her my number after i checked in. i used to live in willy's puddle & stayed at the SI a looong time ago. the pool looked about the same it did back then.

  • Stayed August 2011, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 29, 2011

Delightful welcome. Clean, comfortable and quiet suite close to shopping amenities. We were glad we set aside our family's cautions (which were based on earlier reviews...perhaps management paid heed. If so, they've done a sterling job).

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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British Columbia
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 28, 2011

I stayed here and was so disappointed. After traveling for 12 hours and checking in, dealing with the rudest person I have ever met (who should be fired), they book us into the wrong room....then get another room where someone else was checked into. Finally get a room that is suppose to be suitable and find a bath tub that is at least 100 years old, tile lifting with mold under it, small and very uncomfortable beds, then have some one else try to get into our room at 11:00 at night. I will never recommend this hotel to any one, even some one I don"t like.For the price and the inconvenience I would have had better luck at a cockroach hotel.

  • Stayed September 2011, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BC Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 4, 2011

I had previously stayed at the Sandman in Williams Lake and had a reallyy bad experience. I wrote a review for that stay. I contacted the head office after my last stay and told them about my experience. They were very sorry, saying they were trying to clean the place up and had gotten a new general manager. They sent me a voucher for a free night stay. I just used it last week and it was a night and day experience. The room was spotless. The front desk clerk was very friendly. They are in the process of doing some major reno's. I believe this hotel will be a top notch place to stay. Next time I am traveling through Williams Lake I wont hesitate to stay here again. Even after my first nightmare experience with them. Thumbs up ftp the new general manager!!

  • Stayed July 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandman Hotel & Suites Williams Lake

Address: 664 Oliver Street, Williams Lake, British Columbia V2G 1M6, Canada (Formerly Sandman Inn)
Location: Canada > British Columbia > Cariboo > Williams Lake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Williams Lake
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sandman Hotel & Suites Williams Lake 2*
Number of rooms: 111
Official Description (provided by the hotel):
Located in downtown Williams Lake, Sandman Hotel & Suites Williams Lake boasts some of the nicest rooms in town. Renowned for its close proximity to the lake, in addition to its comfortable rooms, executive suites, on-site dining and boardroom and business facilities, this Sandman is the perfect choice for both business and leisure travelers. ... more   less 
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Also Known As:
Sandman Inn Williams Lake Hotel Williams Lake
Sandman Hotel Williams Lake

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