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“Perfect for kids!” 4 of 5 stars
Review of Holiday Inn Express and Suites Medicine Hat

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Holiday Inn Express and Suites Medicine Hat
2.0 of 5 Hotel   |   9 Strachan Bay SE, Medicine Hat, Alberta T1B 4Y2, Canada   |  
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Ranked #4 of 18 Hotels in Medicine Hat
Certificate of Excellence 2014
Winnipeg, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Perfect for kids!”
4 of 5 stars Reviewed July 26, 2012

We only stayed one night on our way to Calgary, but this hotel was exactly what we needed! The breakfast was really good (hot scrambled eggs and cold boiled eggs) and the staff in the breakfast area were very friendly. The waterslide was perfect for a younger child because it did not go into the pool but rather had its own shallow stopping area. That being said, Mom and Dad loved it too! The only negative thing we experienced was in check in. We arrived quite late at night and did not have a reservation. We were given the run around with the rate and my husband told me the desk staff was not very polite about it (I was in the truck so I'm relying in his reporting to me on this).
The room we ended up with was amazing! We had a suite with two rooms and two king beds as well as a sofa bed. It was more than we needed, but would be great for a family.

All in all it was a great stay, and the only reason I did not give 5/5 was because of the check-in.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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125 reviews from our community

Traveler rating
    49
    56
    11
    4
    5
See reviews for
44
16
11
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Winnipeg
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 19, 2012

Stayed at this newer hotel for three nights. It is just off the Trans-Canada Hwy & has a brand new retail development within walking distance. The latter has all necessities incl grocery, restaurants, liquor, a huge Walmart, etc.

Decent value for a room with 2 queen beds & kitchen. It looked nice, was clean & quiet. No in-room safe to secure valuables though; something I think should be standard with these larger hotel chains. Lamp shades were pretty wobbly (something I always seem to notice) they should be repaired or replaced. The free continental breakfast was noteworthy & had a few little extras. In my opinion, hotel housekeeping & kitchen staff did an outstanding job!

On the negative side, was surprised to discover my credit card was charged full amount (three nights) when the room was booked online... one month before the trip! Not cool; something InterContinental Hotels Group (IHG) should iron-out. That aside, I would recommend and/or stay at this hotel again.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Penclawdd, Wales, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2012

This is one of the nicest Holiday Inn Expresses that I have stayed in. The rooms are bigger than European standard rooms that I am used to and equipped with a microwave and fridge.
Breakfast changes on a daily basis, on about a 3 day cycle. All staff were friendly, in the restaurant, on reception and the cleaning staff.
The only downside was the size of the gym. I've stayed in many Holiday Inn Expresses that don’t have a gym, so although on the small side, it was welcome to see one.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 17, 2012

We had to pay over 200.00plus tax for a King sized bed. (NOT a suite.) The staff was very friendly and the location was good. It was also clean which is a plus. But overall very overpriced for what you get.

  • Stayed June 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darlene C, Manager at Holiday Inn Express and Suites Medicine Hat, responded to this review, June 18, 2012
Thank you for choosing to stay with us while in Medicine Hat. I am unable to check the dates of your stay without your name information. Our rates do fluctuate with the demand in the city. You may have stayed with us during a time that was very busy. I appreciate the feedback on our property and am happy you were pleased with the cleanliness, breakfast and our staff. Should you like to discuss this further please call the property to see if you received any discounts that were applicable at the time.
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Regina, Canada
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 20, 2012

Great hotel and Excellent room. Pool area was great and there was a lifeguard as well. Highly recommend this Hotel.

Room Tip: Had a suite and it was excellent!
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lethbridge, Canada
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 15, 2012

I like staying at the holiday inn. The staff are quite friendly, the breakfast was very good and most importantly the rooms were quiet, clean and spacious. The location is also quite close to dining and shopping. One thing that does concern me though is the price of the rooms. They are costly for a property like this and to be honest I think it is at least 30% too high. There are other new-ish hotels very close by which are far less expensive which may make me consider my options in the future.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 30, 2012

Several times we have stayed at the Holiday inn express in Medicine Hat. We have three children and have found the hotel to be very accommodating to us as a family.

Key points for us is the cleanliness of the entire facility, especially the rooms. Secondly the breakfast is enjoyable and a perfect setup for us. We have not always used the waterslide and pool, but the times we have it is a lot of fun (but a little cold)

Our last trip was December 17th and the staff was very accommodating with setup of two real cribs, provided by the hotel. This was a nice surprise as most hotels only have the "pack and play's".

For the area it’s probably on the higher end of $, but for consistently providing a nice stay we have not looked elsewhere.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express and Suites Medicine Hat

Address: 9 Strachan Bay SE, Medicine Hat, Alberta T1B 4Y2, Canada
Phone Number:
Location: Canada > Alberta > Medicine Hat
Amenities:
Business Center with Internet Access Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #4 of 18 Hotels in Medicine Hat
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express and Suites Medicine Hat 2*
Number of rooms: 93
Official Description (provided by the hotel):
Welcome to Medicine Hat Alberta s newest hotel, the Holiday Inn Express Hotel & Suites.. You will find comfort and modern luxury at one of the most convenient locations in Medicine Hat. Located just off the Trans Canada Hwy #1 across from the Medicine Hat Mall and only 5 minutes from the Medicine Hat Exhibition & Stampede grounds. You are within easy walking distance from the brand new Southland Crossing shopping and dining area. The Holiday Inn Express Hotel & Suites Medicine Hat is 10 minutes from Medicine Hat's Historic Clay District and Medicine Hat's newest golf course, Desert Blume. Enjoy a swim in our crystal-clear pool, blast down our water slide, or relax in our whirlpool. Burn some energy in our fitness center and help melt the stress away. When it s time to get connected we know what you need high-speed wired and wireless Internet, cable, sports and movie channels. Start your day with our complimentary Express Start hot breakfast, with 57 different items and now 2 hot items each day. From standard rooms to kitchenettes to executive Jacuzzi rooms, KidSuites and our Deluxe Southland Suite-with a board room, we can accommodate any traveler s needs visiting Medicine Hat, Alberta! ... more   less 
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Also Known As:
Holiday Inn Express And Suites Medicine Hat Hotel Medicine Hat
Holiday Inn Medicine Hat
Medicine Hat Holiday Inn
Holiday Inn Express Medicine Hat
Holiday Inn Express And Suites Medicine Hat Alberta

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