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“Very Pleasant” 5 of 5 stars
Review of BEST WESTERN PLUS Sun Country

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BEST WESTERN PLUS Sun Country
2.5 of 5 Hotel   |   722 Redcliff Drive SW, Medicine Hat, Alberta T1A 5E3, Canada   |  
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Ranked #7 of 18 Hotels in Medicine Hat
Saskatchewan
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“Very Pleasant”
5 of 5 stars Reviewed April 22, 2012

The checkin was very professional and very easy. Debbie made it very nice. She showed us two different rooms and explained the differences.
The room was clean, quiet and a good size. The breakfast was very good. All in all a very nice stay.

Room Tip: We chose a loft room and liked it very much.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwplussc, Manager at BEST WESTERN PLUS Sun Country, responded to this review, April 23, 2012
Thank you for the wondeful comments regarding your recent stay with us. I have passed your comments on to our employees and especially Debbie who took care of you at check -in. It is always great to hear back from our guests and I sincerely thank you for taking the time to do so. Hopefully you and your family will be back to see us again real soon!
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256 reviews from our community

Traveler rating
    71
    90
    51
    29
    15
See reviews for
66
63
15
89
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Any
English first
Calgary, Canada
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 28, 2012

Hotel was ok. In good shape. Bathrooms appeaar to be nicely updated (which I always like). Nothing worse than a dungy old bathroom! Problem with our particular room (#301), was location. Right outside the main breakfast area and where everyone travels through on the way to their room. You could hear every noise out in the hall. Almost as if there wasn't even a door there.

Room Tip: Avoid room number 301
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  • Stayed March 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwplussc, Manager at BEST WESTERN PLUS Sun Country, responded to this review, April 2, 2012
Your comments are most appreciated. Thank you for staying with us and taking the time to complete a review. On your next visit may I suggest our Business Plus rooms. This area tends to be on the quieter side of things with less hallway traffic which I am sure you will enjoy. We look forward to your next visit.
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Calgary
2 reviews
5 of 5 stars Reviewed March 6, 2012

This was the most relaxing and enjoyable stay I have had in months. The staff at the hotel are remarkable and very courteous and knowledgable. I will be back for the southern Alberta Hospitality

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwplussc, Manager at BEST WESTERN PLUS Sun Country, responded to this review, March 19, 2012
Thank you for taking the time write a review on our property. We are very pleased to hear you had an enjoyable and relaxing stay with us. Your comments are very important to us for future success. Letting us know what you like confirms we are on the right track. We look forward to welcoming you back the next time you are in Medicine Hat looking for some ``Southern Alberta`` hospitality!
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1 review
4 of 5 stars Reviewed March 3, 2012

Every year we come and stay here for our anniversary. The staff has always been friendly and the jacuzzi tub is always high on our list. Staff is great!

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwplussc, Manager at BEST WESTERN PLUS Sun Country, responded to this review, March 5, 2012
First of all Happy Anniversary and congratulations! Thank you for taking the time to post your review and your kind comments. I am not sure which of our 25 Jacuzzi Suites you selected but I am glad to hear you enjoyed yourself. If you haven’t seen or stayed in one of our Fire Place Jacuzzi Suites be sure to check it out on our website along with our Romance Package.We look forward to seeing you again on your next anniversary.
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Medicine Hat, Canada
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 15, 2012

Upon check in, the front desk staff were very friendly and helpful - especially when I realized i made my reservation for the wrong day.
The room, through small, was clean and comfortable. There was no noise from the highway. The pool and hot tub is in a courtyard and was maintained very well.

The only drawback is if you are at the back of the hotel, you have to walk or drive around the whole hotel to get to the front desk for the free breakfast and to check out.

But otherwise a very nice hotel.

Room Tip: Stick close to the office
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  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwplussc, Manager at BEST WESTERN PLUS Sun Country, responded to this review, February 27, 2012
Thank you for staying with us and your review on our hotel. I am pleased to hear you found our staff are very friendly and helpful, the type of hospitality we pride ourselves in. Yes we do have a large hotel in fact we often joke if you’re not hungry when you first wake up you will be once you walk to the Breakfast Bar! But all kidding aside I am glad to hear you found it quiet and comfortable. We look forward to taking care of you again real soon.
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Edmonton, Canada
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 23, 2012

I recently had to go to Medicine Hat on business and was meeting my daughter on one of the coldest weeks of January with temps going below minus 35. I rented a car from the airport that had no visible cord and was picking my daughter up at the bus depot at 2:30 in the morning and given the bone-chilling cold was not sure if it would start. A kind handy man/maintenance man named Andy lent me his personal cord, helped me find the cord under the hood and plugged it in. What a gentleman and so kind at this difficult time. Staff at front were fantastic and helpful, breakfast was yummy and filled with good things to eat- young girl at breakfast bar was super pleasant. We had a wonderful room #140 just off the far pool and hottub. Very pretty and great location. Even cleaning staff were friendly in the morning. I would definately recommmend this place a very great place to stay with great, welcoming staff. Thank you again Andy for your kindness.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwplussc, Manager at BEST WESTERN PLUS Sun Country, responded to this review, January 27, 2012
Thank you for your comments and kind words. Yes, Alan our Houseman is truly a treasure and we are very proud to have him on board with us. It is the unselfish acts that Alan demonstrates each and every day that we contribute our success to in the hospitality industry. I assure you we will certain pass along your review to all of our staff and especially Alan. We look forward to your return visit with us soon. By the way, the weather has warmed up considerably, thank goodness!
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Calgary, Canada
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 29, 2011

My husband, daughter and I booked a last minute night at the Best Western Plus in Medicine Hat on Christmas Day. We were pleasantly surprised. We had a two level loft room with two very comfortable queen size beds (one upstairs and one down) and two full bathrooms.

The room was very clean and well maintained. The fridge was a bit noisy but, since we didn't need it, we just unplugged it. The beds were very comfortable. They were a bit softer than I'm used to but not so soft that they were hard to sleep on. There was a blowdryer in the lower floor washroom, and a microwave, fridge and coffee maker on the lower floor.

Considering that the hotel is right off the highway, it was very quiet. There was very little traffic noise even though our bank of rooms faced the highway and the service station.

The complementary breakfast had something for everyone. We were quite happy with the variety. There were hot options with scrambled eggs, fresh made waffles and a variety of breads for toasting. There were also yogurts, fruit, cereal, and muffins for the cold breakfast people.

The staff were very friendly and helpful.

We didn't try the pool and hot tub so I can't really comment but they looked like they were well maintained.

Room Tip: I would highly recommend the loft rooms if travelling with kids or multiple adults. There was lots...
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  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwplussc, Manager at BEST WESTERN PLUS Sun Country, responded to this review, January 9, 2012
Thank you for taking the time to comment on our hotel. We are glad to hear your stay with us was enjoyable and we certainly look forward to your next visit with us. We have expanded our breakfast once again since your visit as we now offer a "Hot Breakfast" with the welcomed addition of a tastety breakfast sausage. Again thank you for your comments and all the best in 2012.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Sun Country

Address: 722 Redcliff Drive SW, Medicine Hat, Alberta T1A 5E3, Canada
Phone Number:
Location: Canada > Alberta > Medicine Hat
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 18 Hotels in Medicine Hat
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sun Country 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
122 rooms including 25 Jacuzzi Suites. Free deluxe continental breakfast, two indoor pools and whirlpools, fitness room, 24hr business centre, free airport shuttle, guest laundry, free parking, in room movie & Nintendo system, fridges in all rooms, microwaves in most, in room coffee, free morning newspaper and free local calls. Close to Shopping, Dinning, Museum, Bowling, Parks, Golfing, Hospital, CFB Suffield and Cypress Hills Provincial Park. Visit us at the intersection of TransCanada Highway & 7th St SW. ... more   less 
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Also Known As:
Best Western Plus Sun Country Hotel Medicine Hat
Best Western Medicine Hat
Medicine Hat Best Western
BEST WESTERN PLUS Sun Country Medicine Hat, Alberta

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