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“Horrific service, and worst management” 1 of 5 stars
Review of M Grill

M Grill
1051 Rossglen Drive SE, Medicine Hat, Alberta, Canada
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Ranked #66 of 164 Restaurants in Medicine Hat
Cuisines: Steakhouse
Dining options: Reservations
Restaurant details
Dining options: Reservations
Medicine Hat, Canada
1 review
“Horrific service, and worst management”
1 of 5 stars Reviewed June 11, 2012

Absolutly horrific! Service was 1 hour to get my food... we were the only people in the restraunt. Then I got my meal, and it was overcooked. I asked to speak with a manager and it took another 15 minutes for the manager to come out and she did little to nothing to appease me. Both the waitress and manager were horrific. If you can avoid eating here.... It was a 33$ steak that was over cooked and took 1 hour to cook. Even had a member of the upper management walk by, and he was absolutly rude with no customer appreciation. He appeared to be walking into the kitchen, maybe executive chief? I dont know but when food is poorly cooked in a higher end restraunt I think the executive chief should be the one coming out to explain why our food was poor and not some 18 year old little girl with poor bedside manners that they call a manager. My suggestion, DONT GO, unless you dont want to eat and pay hand over fist for a horrible night.

  • Visited June 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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25 reviews from our community

Visitor rating
    11
    4
    4
    5
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“M Grill Amazing”
5 of 5 stars Reviewed April 12, 2012

Great service, tenderloin and lobster was cooked to perfection! Could cut my steak with a fork!
Caesar salad to start is huge!
You will be stuffed after this amazing meal!

Visited March 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, BC
2 reviews
2 helpful votes 2 helpful votes
“Fabulous food!”
5 of 5 stars Reviewed April 9, 2012

We loved the quiet atmosphere and the top notch service. The food was delicious!

Visited March 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airdrie, Canada
Contributor
19 reviews 19 reviews
9 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Amazing Food and Service”
5 of 5 stars Reviewed March 12, 2012

Some of the best fine dining in Medicine Hat by far the food is the best I have tasted.

Visited September 2011
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
20 reviews 20 reviews
6 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
54 helpful votes 54 helpful votes
“Delicious”
5 of 5 stars Reviewed February 16, 2012

Had an evening out within the hotel. Did not want to venture to far and this was perfect. The Caesar salad here is amazing and the service is great. So convenient if you are staying in the hotel.

  • Visited January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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