Having just taken my son out for his 32nd Birthday at the "Prime Rib Village" i have to report that i was so disappointed with the end to end service, from the greeting at the door, to the 15 minute wait it took to get my over priced bill to be paid. Andrew had been looking forward to his Birthday meal for a number of weeks after reading good reviews for this establishment. For some reason however his and my experience were completely different from those that others have experienced, My main disappointment was in the service and food quality. We both chose the "king of steaks" NY Strip, only to have both well over-cooked and accompanied by a poor vegetable selection (note Boil in the bag RICE if you chose to go the healthy route). Also, be brave asking for a different veg combination to what they provide as the service staff are not "agreeable". At no point were we asked if "everything was ok" with our meal, something that we had been asked at least 5 times every other dinner time whilst in Canada for the past 2 weeks!
All in all a great disappointment for what should have been such a special meal for Andrew. i wouldn't recommend this establishment to anyone else especially if they were looking for a location for a special occasion. the Price is not justified by the service and the quality of the delivered food.
Head to Earls, much better!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.