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“just average” 3 of 5 stars
Review of Chateau Jasper

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Chateau Jasper
3.0 of 5 Hotel   |   96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada   |  
Hotel amenities
Ranked #11 of 17 Hotels in Jasper
Sydney, Australia
Level Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“just average”
3 of 5 stars Reviewed January 13, 2013

This hotel was ok as a one night stay but if we were to be staying any more than that we would've preferred to be further downtown considering if you don't have a car and it is -20 degrees Celsius it is a $7 cab ride each way every time you want to go to a restaurant, shops or the supermarket in town. We had a very long messy check in process and ended up having to pay an extra $90 for our one night stay. The hotels restaurant is quite expensive however the options on the menu were varied and showed consideration towards dietary requirements. The room was an ok size for 2 people and the bathroom could've used some updating. Overall an average hotel and we most likely won't consider again.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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522 reviews from our community

Traveler rating
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    246
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    39
    19
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91
276
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Edmonton, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 9, 2013

Wonderful hotel with excellent amenities and staff. Our suite was beautiful and clean! Very helpful front desk and restaurant staff! great place to stay in Jasper.Nice location with good views and heated underground parking! Will definitely be recommending to friends and family. Can't wait to head out to Jasper and the Chateau in summer!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 1, 2013

Spent 4 nights in this hotel during the Christmas holidays. The staff were very friendly and helpful. Our room was nice and spacious, other reviewers complained about the furniture being dated but I thought it kept with theme of park. (Great to have kettle in the room so that we could make tea that taste like tea and not coffee)The lounge and dining area was very comfortable with great decor. Breakfast was okay, however the Christmas buffet was pretty good. Overall a very pleasant stay.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherwood Park, Canada
Level Contributor
112 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed December 31, 2012

This hotel is a bit dated yet the room is decent in size and comfortable. It's has a decent indoor pool and hot tub. Pricing is reasonable. There is free underground heated parking and an onsite restaurant. It is within walking distance of the town site but not practical if it's really cold out as it is more than a `15 minute walk.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 25, 2012 via mobile

Checkin was nice and fast. The restaurant was lovely. Room was very comfortable and quite spacious. Staff were professional and helpful. Nice walk to town with many places to eat. Would stay here again.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherwood Park, AB, Canada
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed November 14, 2012

We felt like we were the only ones around, this time of year it's like a ghost town! Check in was a breeze and the front desk staff have been very helpful. Our room was clean and comfortable with a mini-fridge, coffee pot and kettle. The beds and furniture was very old fashioned complete with oak trimming! LOL the bathroom was also decorated in harvest gold and brown tiles....but they were clean! The pool was open but in a terrible state. It was very dimly lit, water very cold, and the room was not heated. Thank goodness for their sister resort Lobstick Lodge next door - they allowed us to use their pool. I was there with two kids and a pool is a daily MUST have.

Highlight of my stay.....the Restaurant!! You have to have the Wild Mushroom and Chorizo Penne....it was to DIE FOR!!!

Stayed November 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athlone, Ireland
Level Contributor
161 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed November 4, 2012

I'm writing this on our last night in Jasper before heading down the Icefield Parkway to Lake Louise. Hotel rooms are a bit dated but ample accommodation, very warm and clean. Check in was smooth. Underground heated car park and good location with a 5 minute walk to downtown Jasper.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Jasper

Address: 96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #11 of 17 Hotels in Jasper
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chateau Jasper 3*
Number of rooms: 119
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Also Known As:
Chateau Jasper Hotel Jasper
Chateau Hotel Jasper
Jasper Chateau Hotel

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