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“Great Inn, friendly staff” 5 of 5 stars
Review of Mount Robson Inn

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Mount Robson Inn
2.0 of 5 Hotel   |   902 Connaught Dr (Main Street), Jasper, Jasper National Park, Alberta T0E 1E0, Canada   |  
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Announcement
Free Breakfast for Guests
Ranked #6 of 17 Hotels in Jasper
Saskatoon
1 review
“Great Inn, friendly staff”
5 of 5 stars Reviewed July 3, 2014

This was a great inn to stay at. All the staff we encountered were vey friendly and made sure we had what we needed. Our room had a great view and was roomy enough for all 5 of us. Would definately stay again

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, July 4, 2014
Thank you for staying at the Mount Robson Inn and sharing your feedback. I was delighted to read that you thoroughly enjoyed your accommodations. We look forward to the opportunity to welcoming you back again in the future.

Kind regards,

Trevor
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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465 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Fenton, MO.
Top Contributor
76 reviews 76 reviews
37 hotel reviews
Reviews in 41 cities Reviews in 41 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed July 1, 2014

We found this Inn on Trip Advisor and it seemed like a good value for Jasper, a expensive area. Contacting the Inn, we found they refused to honor the advertised May Internet reservation rate for the dates of our stay. Based on photos and reviews, we booked anyway(with a senior discount on check-in. The Inn is near the edge of the town of Jasper--a long walk to shops and restaurants (at least 15-30 minutes). On arrival, we found the "Inn" to be a traditional motel, not as "Inn-like" as pictured on the website. Desk staff were pleasant. On finding out that the inn had no elevator, we requested a ground-floor room, but none were available. The stairway to our second floor room was dingy, dark, and narrow. Parking was available near the stairs. Windows did open and room smelled OK. It had a microwave and refrigerator; lamps on both sides of bed; otherwise, room lighting was poor. Breakfast included, served in a pleasant separate building, included muffins, waffles, bread, bagels, yogurt, fruit, good coffee, and juice. Breakfast staff were pleasant and helpful This was the most expensive place we stayed, 2 nights on a 2+ week trip, but probably the worst value. Jasper is a charming area. if I return, I'll try someplace else.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, July 2, 2014
Thank you for staying with us and sharing your feedback. I was disappointed to review your profile and find that what you found online and what you received upon making your booking were totally different. I am hoping you will have the opportunity to contact me directly at the lodge so we may look into this difference immediately. We do hope you change your mind and come back and try us out again.

Warm regards,

Trevor
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clifton Forge
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 1, 2014

Our room was very comfortable for our family of 4. Close shops and dining area of Jasper-a nice walk. The staff was very friendly.Would definitely recommend Mount Robson Inn and hope to stay there in the future.


  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, July 2, 2014
Thank you for staying with us and sharing your feedback. It was a pleasure to read that you enjoyed your accommodations while visiting Jasper. We do hope we get the opportunity to welcome you back again in the future.

Kind regards,

Trevor
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spruce Grove
1 review
5 of 5 stars Reviewed June 30, 2014

I loved the layout of the room with the extra sink and mirrors outside the bathroom and the beds were very, very comfortable, comfortable pillows and comforters. The room was very quiet and we really enjoyed the complimentary breakfast.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrhead, Alberta
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 28, 2014

Check in and out was very quick and friendly. Room very nice, beds were great, big quilt on bed, probably good for winter but was too warm for my stay in summer, lighter bedspread might be good hotel feature !! Over all, I will be staying here again. Room was very quiet. Location worked well for my stay.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, June 29, 2014
Thank you for staying at the Mount Robson Inn and sharing your feedback. It was delightful to review your survey and learn that you enjoyed your accommodations. We do hope we get the opportunity to welcome you back on your next trip to Jasper and area.

Kind regards,

Trevor
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troy
2 reviews
4 of 5 stars Reviewed June 28, 2014

The service we received was very good Thank You for the ground floor room as my sister has trouble walking to far
the beds were very confortable
The girls at the front desk were very helpful
the location was good as it was in town but not the busy section
We enjoyed our stay very much

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
5 of 5 stars Reviewed June 28, 2014

My family and u recently stayed at Mount Robson Inn. From the time that we checked in, we were surprised that the room was so well maintained and clean. We liked the laundry facility and the simple breakfast that comes with the booking. I would definitely recommend this place to anyone looking for accommodation around the area. Good value for sure.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, June 29, 2014
Thank you for staying at the Mount Robson Inn and sharing your feedback. I was delighted to read that you enjoyed your accommodations as well as our amenities. We look forward to welcoming you back again in the near future.

Kind regards,
Trevor
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mount Robson Inn

Address: 902 Connaught Dr (Main Street), Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
#1 Business Hotel in Jasper
#4 Romantic Hotel in Jasper
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Mount Robson Inn 2*
Number of rooms: 78
Official Description (provided by the hotel):
A convenient location and complimentary breakfast makes the Mount Robson Inn a preferred accommodation choice in Jasper. Located at the south end of Jasper's Main Street provides a quieter setting yet close enough for a short stroll downtown. The hotel's rooms are recently updated and well appointed with modern amenities, fridges and microwaves. Standard rooms to two bedroom and luxury jacuzzi suites are available. The Breakfast Room offers free breakfast daily including waffles, fresh fruit, yogurt, toasting station and other breakfast favorites. Guests enjoy free Wi-Fi, onsite outdoor hot tubs, ample parking, ski and bike storage and the convenience of being on the Marmot Basin ski shuttle route. ... more   less 
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Also Known As:
Mount Robson Hotel Jasper
Mount Robson Jasper

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