We (my wife and I stayed here for one night during our drive through BC. For the high price, the place is ordinary. Check in is rather late at 4pm, whereas most other hotels allow check in after 2pm. Housecleaning knocked on our door at a little after 8am. We asked them to come back after an hour. I mentioned this to reception. The receptionist apologised, but one of her colleagues who was listening in offered an explanation. We should have had a 'Do Not Disturb' sign on the door - so the 'default' is an early awakening! When I mentioned that the late check in should allow plenty of time for cleaning, the response was 'We have 170 rooms to clean'. I came back with 'You need more staff'. In sum, generally unfriendly, but then Jasper has limited accommodation I understand.

When our tour group pulled in here for 2 nights i was expecting more of a hotel than a motel. Boy was i in for a shock! My room was on the 2nd floor and the first thing i noticed is it only had Key Access. This already unnerved me as i much prefer places with the keycard computerised access.

The room was dingy and very worn! I almost half expected a serial killer to jump out of the closet. They did have good shampoo's, lotions etc! I will give them that! However the bathroom was very rusty, i almost felt like getting a tetanus shot! Once the sun goes down it becomes very dark with very little streetlight, One night i heard a noise only to walk out and discover a moose grazing on the grass in the carpark below me so it is a good place to observe nature.

The walk into town is about 20 minutes and in the immediate area they really only have the Motel Restaurant, A Restaurant at the Lobster Lodge behind the Motel, Or another one at Tonquin Inn next to the Hotel.

They had a coin operated laundry which i used although the room seemed poorly maintained. By the way it's located in between Room 145 and 146, They never mention that in the Guest Directory., i ended up having to ask them!

Never tried the pool or spa, but i wasn't impressed by them, and the whole place just had an unfriendly feeling to it.

Never Again!

We stayed here for 2 nights and thought is was just OK. The other reviews are right, it's very much like a cheap motel (but at VERY high prces)! The room was large and clean, and a had a small kitchen that we barely used. Unfortunately, there are only a few choices in Jasper, so you have to pay the piper.

Be sure to visit the Jasper Park Lodge and see what real luxury is all about! If you have the $$$, the Lodge is the way to go.

Had a great time in Jasper and found this hotel to be comfortable and not too far out of the townsite. It was possibly a 10 minute walk to the centre of the town. The rooms were comfortable and the staff on the reception desk were very helpful when we asked them information about getting to the Jasper Tramway.