After reading many reviews, my husband and I decided to pay for what we were told was the most recently renovated room (the deluxe lakeview suite) and were willing to pay the price which was steep. When we arrived, however, they attempted to charge us an additional $200/night. Fortunately, we had our confirmation and they agreed to honor the price.
We absolutely loved the grounds of the hotel and enjoyed the ambiance of the rustic lodge. However, our "upgraded" room had no air conditioning, very old doors and windows (lots of bugs) and we had to carry our bags up the two flights of stairs ourselves when we arrived!
After staying at the Fairmont Lake Louise and Banff Springs Hotel, I can honestly say this property is not maintained or serviced in the same manner. Upon check-out instead of completing the on-line form, I went inside to the front desk as I was concerned about the charges and was glad I did! They were still attempting to charge me an additional $200 a night. Changes were made but I highly suggest checking your bills multiple times.
Highlight? The beautiful grounds and Mr. Oka and the sushi! Service and front dest? Not so much.
- Official Description (provided by the hotel):
- Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more less
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- Also Known As:
- Fairmont Jasper Park Hotel Jasper
- Jasper Park Lodge
- Fairmont Jasper Park Lodge Jasper
- Jasper Fairmont