Because of a recommendation we dined in this restaurant. The service was nice, but the food was not what we expected. For us as Europeans who are travelling to Italy at least once a year, it was very uncommon that the Italian salad which we ordered, was served with Feta cheese and onions, etc. (in Europe this kind of salad is a Greek salad, Italian salad is with mozzarella or parmesan!). We ordered Spaghetti Puttanesca and a Pizza. Well, both very average or rather below, and BTW, there are no artichokes in a Puttanesca, although I really love artichokes! Our opinion is, that the cook is no Italian or has never been to Italy before! We paid 60$ for a salad, a spaghetti dish, a pizza and one espresso (no soft or other drinks!).To top it all the bill arrived with the standard 17% service charge which is high for a restaurant of this quality. The waitress said that the manager wants this service charge to be added, but that it was our choice to pay it. In our opinion it should be up to the guests how much they want to pay for the service. If you are looking for a good restaurant with authentic Italian food, we cannot really recommend this.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 17, 2012
Thank you for your comments, but our menu clearly states what we put into our dishes and we added the artichokes to our puttanesca due to customer requests as it gives our own unique flavor to the dish, don't you think so! Since you being a world traveller you should appreciate something a little different. That's what makes us so unique and special in Canada! Yes we add a 17% gratuity to our overseas guest as we are aware that it is not the custom to tip in Europe but it is in Canada and as you said our staff, who get all of it, gave you good service, As for the salad, we do things a little different than the rest!
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We really hope you enjoyed you holiday in Canada,
Let me assure you that I have been to Italy and going back soon and still have family there
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.