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“near airport” 4 of 5 stars
Review of Hampton Inn & Suites by Hilton Edmonton/West

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Hampton Inn & Suites by Hilton Edmonton/West
2.5 of 5 Hotel   |   18304 100 Avenue, Edmonton, Alberta T5S 2V2, Canada (Place LaRue)   |  
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Ranked #2 of 90 Hotels in Edmonton
2 reviews
Reviews in 2 cities Reviews in 2 cities
“near airport”
4 of 5 stars Reviewed August 27, 2014

I got a really good deal booking on-line. The room was modern, spacious and clean very clean. Had A/C and free wifi. Lots of FREE parking. Just a drive away from the airport. Perfect for business trip. I recommend!

Room Tip: Corner suites are large and sunny. Higher floors have less A/C unit noise.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review, September 2, 2014
Good day Mireille P!

We would like to take this opportunity to thank you for writing a review of our property. We are pleased to see that you enjoyed your stay at our property. We are easy to access from the airport with a quick 30 minute drive from Edmonton International. We're delighted to see that our hotel was a convenient option for you. We hope to see you back in the future. Best wishes!
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495 reviews from our community

Traveler rating
    328
    129
    24
    7
    7
See reviews for
241
72
25
105
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Calgary, Canada
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 26, 2014

Positive experience. Did not get a chance to try out the pool and fitness room. Excellent Amercian style breakfast with omelettes, toasts, bagels, waffles, sausages, fruits, oatmeal with nuts & dried fruits, tea and coffee. Tons of parking spots.

  • Stayed August 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review, August 28, 2014
Hello Amanda Y

Thank you for taking an opportunity and the time to write a review of your experience for the Tripadvisor community. We are so pleased to see that you had a great experience with our breakfast program. We are passionate about ensuring that each and every one of our guests receives a great breakfast before heading out for the day.We really enjoyed having you stay wtih us and we hope to see you back soon. Take care!
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Toronto, Canada
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed August 25, 2014

I travelled to the Hampton Inn and Suites Edmonton West in August, 2014. We stayed for 2 nights. Once we landed at the airport, we had a few hours before check in I called the hotel and they had housekeeping clean our room so we could check in early. Everyone working there was so nice and accomodating. They were so friendly!!! The hotel was great. The rooms were nice, clean and had everything we needed. The beds were extremely comfortable. The pool area had great hours 6am-Midnight, the pool, hot tub and kids splash area with mushroom was great. They even had beach balls in the pool to play with. The coffee, tea and hot chocolate in the lobby was great. I loved breakfast! It was included which was great, it was self serve but the food was really good. make your own waffles, eggs, bacon, hashbrowns, bagels , cereal, yogurt.....and more! It was great to be able to go and get breakfast without charge and have it be so good!

The only improvement (really small) is that the mushroom feature in the kids splash pool is really loud and once on it stays on for a very long time, I would limit it to 5 mins and if someone wants to restart it they can push the button rather than having someone press it and then all the kids leave for the big pool and have no way to turn it off.

I would recommend this hotel to others and I would book another Hampton Inn after staying here!

Room Tip: Mall is really close to West Edmonton Mall... it is small enough that it is a nice break from the cr...
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review, August 26, 2014
Hi there Sharonbee3!

The team and I would like to thank you for taking some time to share such a kind and generous review of our property. We are pleased to see that you enjoyed interacting with our team and that our pool area was a lot of fun for your family. We are very proud to be a part of one of the most recognized hotel brands in the world and we can say with confidence that your experience with our property should be consistent worldwide. It was a pleasure to have you in house and we hope to see you back soon! Best wishes and enjoy the rest of your summer!
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Winnipeg, Canada
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 25, 2014

Face it - if you are looking for West Ed hotels, you are going to be at West Edmonton Mall. The Hampton is just a few minutes drive. It has the usual Hampton hot breakfast (waffles and all), very clean rooms and a pool with a small hot tub and a kiddies splash pool. The staff in particular were very friendly and accomodating. We had been camping for a few days previously and our room didn't have a fridge - we called the desk and the brought us up a portable one for our stay - a real treat after no refrigeration for the previous week. That is service ! All that was missing was a shuttle to the mall - but it's only about an $8 cab ride or a 5 min drive.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review, August 26, 2014
Good day Rob M!

Thank you for taking an opportunity to share your experience the on line travel community regarding your experience with our property. We are also very pleased to see that our location really worked well for your family's trip to Edmonton. We are a short taxi ride away from the mall and many other attractions and restaurants. We really enjoyed having you stay with us and we hope to be able to host you and your family on your next visit to Edmonton. Take care!
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1 review
5 of 5 stars Reviewed August 25, 2014

This hotel is ideal for visiting West Edmonton Mall and we always stay here as it is an easy drive to the mall and a very comfortable stay. We like a suite. I like how the Hampton supplies an abundant supply of towels as it is a pet peeve of mine when hotels are stingy with towels and you have to ask for more.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review, September 2, 2014
Hello 424charlotten!

Thank you for the great review. The team and I are encouraged to see that you had a great clean experience at our property. We do our best to ensure that all of our guests have everything they need, including plenty of towels! Not only that; but our team is prepared to help our guests if they left an item out of the suitcase before traveling. We're pleased that included us in your travel plans and we hope to see you back soon. Take care!
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Saskatoon, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

Once we checked in, we received a call from the front desk asking if we were satisfied with our room (how kind!). We took advantage of the free coffee/hot chocolate/tea available to us at all hours. The breakfast was a great selection and the staff were very friendly. Our room was clean and spacious. Overall, just a great hotel. We did not use the pool but it seemed to be very popular! The drive to west Edmonton mall and south common outlets were so easy!

Stayed May 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review, August 25, 2014
Hello Saskatoonian
On behalf of the entire team here at the Hampton Inn and Suites; I would like to thank you for your very kind review of our property. We are pleased to see that you enjoyed your experience here in Edmonton. It was an honor to be your host and we hope to see you back soon. Best wishes from Team Hampton!
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Dunfermline, United Kingdom
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 24, 2014

This was the friendliest check in we've ever had. The girls on the front desk made us feel really welcome and were very helpful. The rooms were spacious and comfortable and the price includes a self serve buffet breakfast. Although the hotel does not do main meals their sister property next door had a nice bistro with reasonably priced food.
The hotel is ideally located easy to get to from the airport close to but not to close to the west Edmonton Mall and easy access to the west towards Jasper.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn & Suites by Hilton Edmonton/West, responded to this review, August 25, 2014
Good day to “TheMotions”
The team and I are incredibly honored to read your very kind and generous review. I have believed for a long time that we have the best front desk agents in the city and it’s encouraging to see that belief becoming evidence in the reviews of our guests. We are so encouraged to see that you and your family had a great experience at our property and that you also had the opportunity to visit the beautiful Jasper National Park. We hope to welcome you back to Alberta again in the future. Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton Edmonton/West

Address: 18304 100 Avenue, Edmonton, Alberta T5S 2V2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Edmonton
#2 Romantic Hotel in Edmonton
#3 Business Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites by Hilton Edmonton/West 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
The Hampton Inn & Suites by Hilton Edmonton West is located in West Edmonton, conveniently located only minutes from the West Edmonton Mall and Telus World of Science-Edmonton. Many other area attractions are within driving distance. So whether you're in town to soak up some history, close a burgeoning business deal or get outside for some adventure, you'll soon discover why our hotel in Edmonton is the gateway to the North and so much more. ... more   less 
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Also Known As:
Hampton Inn & Suites Edmonton/West Hotel Edmonton
Hampton Inn And Suites Edmonton/West
Hampton Inn Edmonton
Hampton Inn Hotel Edmonton
Edmonton Hampton Inn
Hampton Inn & Suites By Hilton Edmonton/West Alberta

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