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“Great Restaurant but average food” 3 of 5 stars
Review of The Moose Factory

The Moose Factory
4810 Calgary Trail S, Edmonton, Alberta T6H 5H5, Canada (Calgary Trail North)
+1 780-437-5616
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Ranked #329 of 1,978 Restaurants in Edmonton
Cuisines: Steakhouse
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Dining style: Casual Elegant
Neighborhood: Calgary Trail North
Cross street: 51 Avenue
Transit: Bus #6, #80
Viking, Canada
Top Contributor
57 reviews 57 reviews
33 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
“Great Restaurant but average food”
3 of 5 stars Reviewed May 29, 2013

This was my first visit here, I enjoyed the atmosphere which was very warm and comfortable. The staff where great and friendly. The menu was large but it was mostly their liqour so the actual food menu is small and honestly quite limited. The prices are high for what you get. I was totally impressed with escargo appie we ordered but that's where my great experience ended. I ordered a steak for my main which i had to send back twice so that it was cooked to medium. The peppercorn sauce was disapppointing from a taste standpoint nevermind having to pay extra for it. My side was a huge portion, enough for two people, and again an extra charge. This was the first restaurant where i paid for my meal in pieces. I can't say i will be returning. Too expensive for poor food.

  • Visited May 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 2 of 5 stars Food
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85 reviews from our community

Visitor rating
    22
    25
    14
    12
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“UTTER DISAPPOINTMENT”
1 of 5 stars Reviewed May 28, 2013

The fine dining experience that a customer would receive when paying premium dollar at the Moose Factory no longer exists. Wait staff is not trained adequately: reaching across guests to replenish water or remove plates and removing cutlery off table while guests are not finished eating.

Mostly our guests ordered the buffet, however found that the prime rib was so rare, it was not enjoyable. Certainly there was a wide variety of food choices; however the overall quality of the food poor. The pork roast was extremely dry, as was the chicken, the salmon was terrible and the mashed potatoes appeared to come out of a box! To pay $40 a person, plus tax plus tip a person is paying $50 for the meal. Guests who ordered steaks received their steak on a plate – not even garnished. I am not sure where the art of food presentation went? Their side of mashed potatoes was served on a separate plate.

  • Visited May 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
72 reviews 72 reviews
38 restaurant reviews
Reviews in 34 cities Reviews in 34 cities
41 helpful votes 41 helpful votes
“Great spot for a family event or a corporate dinner”
4 of 5 stars Reviewed May 11, 2013

Overall the experience was good here, clean and the service was good. The decor feels like a little bit of a throwback to the eighties however is still comfortable.

Appetizers were awesome!!! Main dinner was fantastic, not much to complain about here. Great specials too, we were there on a Monday for a corporate dinner and they had 2 for 1 steak dinners.

Great spot for a very filling meal.

  • Visited May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Top Contributor
53 reviews 53 reviews
46 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Great Food and Great Restaurant”
4 of 5 stars Reviewed April 8, 2013

I love the Moose Factory. I haven't been there in a while, but the service is always top notch, the food is impeccable, and the atmosphere inviting. Depending on when you arrive, the restaurant can be quite busy and noisy. Not great for large parties, unless you have enough to get seated in a separate area.

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Beaumont, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Business luncheon”
5 of 5 stars Reviewed April 5, 2013

As always, staff is curteous and friendly, great food and good value for the price paid. The buffet is diversified and you can either take advantage of the full buffet or simply enjoy the soup and salad. Great atmosphere and would highly recommend it to anyone for either business and/or your personal enjoyment for dinner with your family.

Visited March 2013
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