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“Maybe it was nice 10yrs ago.” 2 of 5 stars
Review of Coast Edmonton House

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Coast Edmonton House
3.0 of 5 Hotel   |   10205 100 Avenue, Edmonton, Alberta T5J 4B5, Canada (Downtown)   |  
Hotel amenities
Ranked #28 of 90 Hotels in Edmonton
Calgary
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Maybe it was nice 10yrs ago.”
2 of 5 stars Reviewed April 1, 2007

We didn't get what we reserved and we didn't fined out until we got into our room that the water had been shut off for repairs. The room was in bad shape, dirty and the furniture was definitely past its prime. The pool and fitness room was the best part of the hotel.The little store was handy as we were traveling with our children and you wouldn't want to walk in this area to the nearest store.I would look for another place rather than stay here again.
Also the staff could use a good customer service course.

  • Liked — That I will be leaving
  • Disliked — Diry
  • Stayed April 2007, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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220 reviews from our community

Traveler rating
    70
    81
    29
    23
    17
See reviews for
47
31
40
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Victoria
1 review
1 of 5 stars Reviewed March 27, 2007

Booked an upgraded room through the hotel's website--it had no provision for indicating we were travelling with our dog. When I called the hotel to add this information to the reservation, we had to take a standard room (without high-speed internet, which is why we wanted the improved room). The room was shabby, with old, worn and torn furniture. Unknown to us, the hotel shut our water off the first night we were there to do some work on the plumbing (no sink, no toilet...)--and the workers set off the fire alarm at 1:00 AM! There was no word of apology from the hotel for either condition. At the end of it all, we were charge $5.00/day above the web-published rate for our pet. The only bright spot was the restaurant--good food, and friendly, professional staff. Colleagues have told me the hotel was much better before the Coast chain took over management, and has had considerable troubles since then. Book another hotel if you can afford to!

  • Liked — Cheap
  • Disliked — Poor customer service
  • Stayed March 2007, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alberta
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed February 5, 2007

Had a smoking room on the 20th floor and the tobacco smell was awful even for me!! Carpets / furniture / bedding all in bad shape - they seemed very old. Stove was ancient. Our cleaner on last day left more of their hair in the bathroom for us to clean up then we left him/her! Nice design spacious suites but in dire need of renovating. Restaurant is fantastic tho awesome food.

Stayed February 2007
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coast Edmonton House

Address: 10205 100 Avenue, Edmonton, Alberta T5J 4B5, Canada
Location: Canada > Alberta > Edmonton > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Edmonton
#20 Business Hotel in Edmonton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coast Edmonton House 3*
Number of rooms: 298
Official Description (provided by the hotel):
The Coast Edmonton House is an all-suite property centrally located in downtown Edmonton's arts, business and shopping district. The hotel features spacious one and two bedroom suites including fully equipped kitchens, separate living rooms with dining areas and private balconies for your enjoyment. The Hotel features Rutherford’s Restaurant and Lounge, banquet facilities for up to 80 persons , a fitness centre, indoor swimming pool, laundry facilities, covered parking, and complimentary wireless Internet access. ... more   less 
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Also Known As:
Coast Edmonton House Hotel Edmonton
Coast Edmonton Hotel
Coast Hotel Edmonton
Coast Edmonton House Alberta

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