I stayed here one night. The hotel itself is under renovation, and the night we were there. I have stayed in hotels under renovations before, but for the entire stay, the elevator was not working. Also, our rooms were not ready at 4pm even though check in is at 3.
The bed in my room was quite nice, and comfortable. However, some friends, also staying at the hotel seemed to have a different bed entirely. Hopefully the difference is which rooms have been renovated vs. those that have not. My friend's room also refused to lock. And rather than move their room, the hotel kept trying to fix their door. We were late for a concert, and had to leave the door unlocked while the hotel "fixed" it. The next morning, no apology was issued for their door lock not working.
Based on the lack of customer service with the check in, and the broken door lock, I would not stay here again.
The good news is that the room was clean, and my bed was comfortable. If you are going to stay here, I would suggest asking for one of the renovated rooms for this reason.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express and Suites Edmonton North Hotel. We are located minutes from Rexall Place, Commonwealth Stadium, Northlands Agricom, Clareview Recreational Centre , shopping centers, and within walking distance to Clareview LRT station.Holiday Inn Express & Suites Edmonton North Hotel is a non-smoking property. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Edmonton North
- North Edmonton Hotel
- North Hotel Edmonton
- Holiday Inn Express Hotel & Suites Edmonton North Alberta